Our August 17 trip with Red Door Charters (RDC) stands out as the worst charter experience ever. Here are the highlights:
1-The boat we booked was the Ravyness, which is a new boat with twin 300-HP engines and a proper bathroom. Using the old bait and switch, they put us on an ancient little boat called Carol/Anna with twin 150s. This boat lacked the HP to reach the prime fishing waters, so we had to fish close in.
2-The substitute boat had only a urinal, not a proper toilet. This was a severe challenge for a bunch of middle aged men on a 10-hour trip. I won't describe what my friend had to do in a plastic grocery bag with no privacy!
3-We were supposed to have a captain to pilot the boat, and a deck hand to oversee the fishing. There was no deck hand, and the captain was unable to perform both functions. On several occasions, the captain asked members of our group to drive the boat for him while he fumbled aimlessly with the fishing gear.
4-The boat was supposed to accommodate 6 anglers, and we had 5 in our group. With our 5 plus the captain, we filled every seat in the tiny cabin. If there had been a deck hand, or if we had 6 people, somebody would have been standing out on the deck, which the captain said was illegal while operating at high speeds from the harbor to the fishing grounds.
5-Safety standards were scary. Beware of the crushed and mangled fire extinguisher.
6-RDC advertises "our captains are experienced in our local waters and deliver some of the best fishing experiences guests can hope for in Homer, Alaska." Bull! Our captain had just arrived from Florida, and he did not appear to be familiar with the local waters.
7-The captain was not even a remotely competent fisherman. It took him so long to bait a hook that our lines spent more time out of the water than in. Everybody in our group was an experienced fisherman, and we could have handled our own lines (doing the deck hand's job), but the captain would not allow anybody to touch the lines. He would freak out and start screaming like a maniac if anybody dared to adjust the drag.
8-Between the captain's incompetence and the small size of the boat deck, we rarely had more than two lines in the water at any given time, even though there were 5 anglers.
9-Captain Mark was unaware that we had booked a multi-species charter, and he had only planned to take us out for halibut. (This is the owner's fault, not the captain's.)
10-There was no ice on the boat to keep our meager catch cold, which is standard on every charter.
11-The captain never filleted our fish, which is part of the service and normally the deck hand's responsibility.
12-Nobody can guarantee you will catch fish, but as we stood in line at the fish processor, everybody was raving about the outstanding fishing conditions that day, and they were dropping off multiple bins of fillets. Our group had one tiny pile of whole fish that were caught by just 3 people.
I sent a detailed report of this debacle to Bob Bornt, owner of RDC. Three days later, Bob called me and said he had other complaints about Captain Mark, and he was going to fire him the next day. Bob conceded that they were shorthanded this season, and at the last minute he hired an unknown captain out of Florida. He also noted that Captain Mark has psychological problems. Before buying RDC, Bob spent 30 years working with the AK Dept of Mental Health, so he speaks from experience. It is disappointing that Bob would recognize mental health issues in Captain Mark and still send him out on a boat with unsuspecting clients. I won't go into details, but Captain Mark is a pathological liar, and anybody who spends 10 minutes with him would immediately identify him as a complete nutjob (sorry if that's not PC).
Bob said he would "make an adjustment to our charge." While a full refund is obviously in order, I was more pleased that the owner seemed to be taking responsibility and ensuring that nobody else's vacation would be ruined. Since then, Bob has declined to answer my emails, and there has been no adjustment to our charges. It is really sad to come across a small business owner who has no respect for his customers and is completely devoid of integrity. read more