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    Red Deer Mortgage Lending

    5.0 (1 review)
    Open 12:00 am - 11:00 pm

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    10 years ago

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    Mortgage Alliance Advance Mortgage - Mortgage Professionals from Mortgage Alliance Advance mortgage

    Mortgage Alliance Advance Mortgage

    (1 review)

    Sometimes I don't understand why commissioned sales people still deserve to make money when the…read moreservice they provided was basic and leaves the customer unsatisfied. Angela Epp while remaining professional on the surface was often condescending and backhanded. Comments like "In my eight years of experience I have never heard of it working that way". She was able to get a low rate for myself after a hellishly long process that would have been easier handled directly at the bank. I had specifically asked for a mortgage that included a small renovation budget to which I was told we could do provided I received quotes for the work that was done. The mortgage was approved and the possession date was coming closer and I called to inquire about the process to receiving the money for the renovations. "Do I need to have the quotes for the reno's at closing" "Do I have to buy the products and submit the receipts". I was informed/blindsided that the mortgage was only for the price of property and did not include any of the renovation costs. Instead of an apology for the miss communications I was blamed and told in different words that I never submitted quotes so my request was ignored. Now as a first time home buyer I am left responsible for the down payment, closing costs and renovations with less than a week to prepare. This process was made stressful by the broker and real estate agent I chose and I would not want others to experience the same issues I have dealt with. I do take responsibility for choosing the team I did and signing the mortgage papers that were improper (Even though I mentioned the renovations built into the price at the bank and no one batted an eye). Do yourself a favor and go to your bank, they will get you the same rate and cut out the broker/headache.

    From the owner: The resourceful and skilled team at Mortgage Alliance Advance Mortgage is eager to help you reach…read moreyour dreams. If you need an experienced Red Deer, AB Mortgage team focused on precision, call us.

    Red Deer Mortgage Lending - mortgagelenders - Updated May 2026

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