Do not confuse them with Red Carpet Movers out of Dallas. This business is run out of someone's house. Showed up late pulling a van that had a big piece (2'x2') of the body siding torn and just hanging there. Had no masks and then the team leader gave me all kinds of grief about wearing one, telling he the law said he didn't have to. I never knew they hired people who went to law school to move furniture. Law school students, these were not. Took a call to the home office (literally) to get someone to tell him to go buy some masks. When we got to destination (they were late again, got lost) I noticed a dent in the refrigerator they moved which of course they denied doing. I hired them because I could not get a reputable company on short notice. They are not worth your time, money or aggravation. read more

We just used this company for the second time. Earlier we used them to move across town in Tyler, TX, and we just used them today, 9/6/25, to move from Tyler to Bossier City, LA. Both times Elijah has been an excellent communicator. He and his guys have been very professional and have taken care of our belongings, set up our furniture, and worked quickly and efficiently. We began at 7 am and they finished right around 1 pm, including the two hour drive time! We are very thankful for them in helping us move! I would definitely recommend them! read more

We didn't have a good experience with this company. Our furniture was damaged. Food was taken from our fridge. The owner had to come back to set up a bedroom that his workers fail to do. They not professional, too much joking read more

The OWNER of this company is LIAR. PLEASE STAY AWAY FROM THIS COMPANY. DO NOT BELIEVE THESE GOOGLE REVIEWS! I SEE MANY PEOPLE LEAVING EXACTLY SAME REVIEWS ON THEIR TWO DIFFERENT LOCATION (TYLER AND LONGVIEW). IF THEY DAMAGE YOUR PROPERTY DURING MOVING, THEY WILL SAY THEY WILL PAY BACK TO YOU LATER. AND THE OWNER WILL AVOID YOUR CALLS AND KEEP LYING TO YOU. AND THEN, YOU WILL LOSE YOUR MONEY AND TIME SPENDING 1 HOUR TO LEAVE 1 STAR GOOGLE REVIEW LIKE I AM DOING NOW. I seriously cannot believe how there people are getting all these 5 stars. Of course, their service is horrible but more than anything there people are very DISHONEST. I am writing this review with pictures because there should not be anymore victims like me. They cracked the wall of our new home during moving. (THINGS HAPPENS. That is not the reason I am giving them 1 star. ) One of the mover took the picture of it and send it to the owner. He said if I send him invoice later he will pay for it. Now it has been already 2 months, and I still did not get $93.35. If the owner said that he cannot pay for whatever reason, THAT IS FINE. However, this guy kept lying to me. He apologized and asked me to email him invoice. Then he said he sent me the check. I waited for 5 days, and i called him back. He said he will come to where i live and give me the check same day. He never showed up. I called him again and he never answered my call again. So I used diff number and he answered right away. And today, I called him with my coworkers cell and he answered. He said he would come to my office to hand me the money by 5:30PM. He did not show up. I called him back, he said he would come to my home by 6:20PM. Never showed up. Now I will tell you how bad their service was. They came late. JOB was not done properly. They left large mirror in my closet so I had to borrow my friends truck to bring it to new home next day. They left my old bed frame in front of my new neighbors yard. So I had to bring them back to my garage. After Lunch(Of course I paid for their lunch and lunch hour), the mover worked excessively slow. Of course I paid him hourly. They did not finish assembling bed frame, so I had to do it by my self after they leave. But Like I said, The owner has moral issues. That is the biggest reason YOU SHOULD STAY AWAY FROM THIS COMPANY. HE WILL KEEP LYING TO YOU. read more

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IGNORE THE FAKE REVIEWS: THIS COMPANY IS DISHONEST AND SHOULD *NOT* BE USED. Absolutely dreadful company - do NOT use them. I'd booked to arrange pick-up of a piano today, a Christmas surprise for my wife. Elijah replied, we agreed the pick-up... and then nobody showed up, nobody called. By now an hour had passed. I'm standing on the sidewalk with a piano and no means of moving it. I tried calling one number - left a message - called another and then spoke to Elijah, who said he'd call me back and find out where the truck was. He never called back. I called again, was told "the mover has a piano in his hands, he'll call you back". Nobody called back. Two hours waiting in the street with a piano, and no call, no explanation, no service - this is the worst company I have ever worked with and I can only assume that the owner is dishonest based on how I was treated today. Christmas surprise ruined. A day taken off work in vain - and all because the guy running this company is a liar. Worst company ever - do NOT use! read more

Was scheduled for a move at 8am this morning. They never showed. Owner responded to my texts saying he was just waiting on his helper and wouldn't give me an ETA. Eventually, the owner just stopped responding. STAY FAR AWAY FROM THIS COMPANY! read more

If they had minus 5 stars that is what I would use. I scheduled them to move us 3 weeks before the day of the move, they were to arrive at our residence at 8:30 per Elijah. At 9 O'clock we started calling the office. "Oh I'm so sorry was that today? I have my men out on another job, we can be there by 12 o'clock. Our next call "0h I'm so sorry there still busy they can be there by 6 o'clock. By this time we decided to wait until the next day. They assured us they would be there by 8 AM. At 10 AM we started calling again. They told us they thought they were with us and had no idea where they were and would get right back to us. We never heard for them and they never answered any calls from us. We finally called another company to move us and because of the predicament Red Carpet put us in they freed up a crew and sent them out within 3 hours. This company cost us 2 days of wages for letting us sit and wait for them when we could have been working. Never ever use this company!! read more

I made the arrangements for my move 2 weeks in advance. I called the week of the move and was ASSURED that the movers would be there. The moving day came and they never showed. I tried calling numerous times and no one answered. Nor did anyone return my calls. So on a busy moving weekend in a college town, I had to scramble to find someone to help me move. This business is HIGHLY unprofessional and their lack of common courtesy in returning phone calls or assisting their customers is beyond excuse. read more

DO NOT USE RED CARPET MOVERS! They never showed up or called to cancel. I scheduled my move 3 weeks before the move date with Elijah. I called the week of the move and confirmed the date, time and addresses with Elijah. He told me they would be at my apartment at 9am. They never showed up, answered the phone or return the message I left. read more

Actually, it should be no stars.....No show and not answering the phone or text after agreeing to provide a service is unacceptable. Outrageous prices although I was willing to pay for dependable, honest service. Elijah said he would be out to help load and unload a truck at my home around 3pm, it is now 5:20pm. Is that around 3 in what time zone, mountain standard time? I know things happen, but why not call and inform me of what is going on? I rented a truck that was to be returned at 6, I will not be able to return it on time. I cannot recommend this company. Update..someone just called- at least he was pleasant- from Red Carpet at 5:40 to say they are on the way, I told them nevermind, I will figure something else out. PLUS-I would not feel comfortable paying $365 to a company who have such poor regard for customers. Use caution when dealing with this company, they are unreliable and have poor non-existent communication and customer service. read more

PLEASE DO NOT GO WITH THIS COMPANY!!! THEY'RE UNRELIABLE. After confirming with the owner the day before that everything was good to go, the day of the move they NEVER showed up. After running a few minutes late I contacted the company asking their ETA. His exact response was "hold on let me round up your movers". Why would you need to locate the movers when we were confirmed????? After 30 min passed I called several times and he never answered. Only to get a response via text that he was extremely sorry and could we do another day? I live in an apartment and had to be out in a few days. If any of you know the importance deadlines when it comes to moving then "rescheduling" is just not feasible. If you're looking for great prices and unreliable service then by all means go with this company!!!!!! read more

Despite numerous phone calls and five empty promises, Elijah refuses to return our items after they moved us. During the move, everyone was kind and did a good job. We paid them and gave a tip. That's why it is disappointing that they have promised numerous times to return our items, and they never shown up. If they would have bothered to honor their word, we would have left a better review. If they return our items, I will update this review. As of now, six weeks after our move, we don't have several of our items. read more

I would not recommend Red Carpet Moving. The movers were not careful with our belongings and home, constantly banging into walls and doorways throughout the entire move. They charge on an hourly basis but took their time on the move. Although we live in a typical 3 bedroom, 2 bath house, they were still unable to fit all of our belongings in their truck. We had to move the remainder of our belongings ourselves. One mover fell through our attic and left a large hole in our garage ceiling. I realize accidents can happen, but Red Carpet Moving has done nothing to fix the hole. I have called at least 10 times over the last 3 and a half months but nothing has been resolved. They have said multiple times they would call me back the next day/next week to resolve the issue but have not kept to their word and here we are almost 4 months later with no resolve. read more

Red Carpet Moving - Movers Near Me - Tyler, Texas

Excellent choice for movers!! These guys did a great job!! Very prepared, detail oriented, caring, and fast. Shawn, Staples, and crew were the utmost professionals. We will definitely use again. We highly recommend read more

Elijah and his team at Red Carpet Moving did an excellent job moving us from Belton to Tyler. He is not only personable but very professional, conscientious, transparent in his pricing and prompt in his service. If you need a mover you can't go wrong with Elijah and his team at Red Carpet Moving!! read more

By Far the Worst moving company I have ever used. Elijah and his wife are completely shady. I kid you not, they broke or damaged more than half of my belongings with no accountability, took a big chunk out of the brand new wood floors because they lack moving skills, nor did they cover my mattresses and and obvious items that needed protection. Watched the clowns throw some of my stuff straight out of the truck onto my gravel driveway. Broke my daughter's kitchen, put a hole in my wall of my new house I bought, and finally my brand new Lazyboy sectional was torn in 3 sections because the idiots didn't know how to hook the sections together. If you Can't do something, I swear you better just admit it before you damage my property. Finally, the priceless part was contacting Elijah and his wife who both pretended to comply and pay for damages, which btw I was waaay to reasonable and only focused on my Lazyboy considering I'm still paying on it. After speaking to them and they promised to reimburse damages, they never responded or answered calls. You better believe I blew up their phones and reported them to the BBB from which btw they are Not Accredited. These are dirty people and they disgust me. I encourage all of you that encountered this bad business to throw their name our there and warn others. I enjoyed his fake positive reviews on the website. I haven't seen anything but negative reviews all over the place. Better off using a Kid. When you read this ELIJAH just know you weren't worth the money it would take to sue you. I have the money dude, but clearly you don't because you profit from corruption. Promise you, Karma is a " ". He didn't deserve a single star btw. read more

Booked them and they never answered our calls to confirm the day before. Looking at the reviews, seems like God was looking out for us. Don't book with them, they will leave you hanging! read more

DO NOT USE THIS "COMPANY" the police even spoke on it in agreement. (After I used them roll $935 FOR 1 BEDROOM-2ND FLOOR) I gave 1 because; (first off let me say I'm glad we moved our own TVs and computers or they would've either be stolen or broken and not paid for. Nothing was replaced or cared it was broken) ¹ The move was scheduled for 10am and They showed up at 11:30am. ² When they said,, "our tire came off and the 'bolts on the tire came off " at 3pm, it took them until 10pm to make it the 45min to our new place. ³ They charged me for 30min of them sitting watching the rain when they were loading the trailer. They broke and scratched everything we had in their trailer (our food even busted open). When I tried to find the address of the business it googled 3 addresses... I went to the first house and it was very shady in North Tyler. Go figure . There is no address because it is ran out of his house. DURING my visit with him after the move-next day. A female called very drama filled with him, calling over and over upset that she was told I was complaining. He ended up saying "in a way she is my boss". (His female). This is nothing but a drama filled shady comp y out for your money.Their trailer was not taken care of. It was falling apart. read more

The 3 men crew that came to my house were on time, careful with my items and reasonably priced. The scope of my job was to move a sectional to a 2nd story and to move a few pieces of furniture to a storage facility. I will not hesitate to use them again. read more

Red Carpet Moving was prompt, professional and very friendly. Our belongings were in temporarily storage. The team unloaded three storage buildings and made two trips backs to town in less than 9 hours. The guys worked hard and handled everything very carefully. Nothing was broken or damaged. They really know how to pack. We had three trucks deliver our belongings and they were able to move us in two truck loads!! If you have a moving need...give this team a call. You won't be disappointed. We would definitely recommend them to our family and friends. If we move again. We will give this RCM a call. No surprise fees or hidden charges. Great experience overall. read more

Please note that of the 15 reviews at the time of this writing, all are either a glowing 5-star review or a condemning 1-star review (some wishing that they could give zero to negative stars) with similar complaints. Rare for there to be no 2-4 star rating on Yelp like this. ***DO NOT USE THIS "COMPANY" FOR ANY REASON.*** I cannot state clearly enough to anyone thinking of using this "company" that you should avoid it like the plague. 1. There is a complete lack of communication. When they do finally communicate with you they are 100% completely dishonest. They will tell you what you want to hear and then you will not be able to get them on the phone ever again. 2. After US having to call THEM the day before delivery to confirm, Elijah ("the owner") "assured" us that our stuff would be delivered the next day. When we requested a time frame he said 3:00pm. I checked their website and they close everyday at 7:00pm - so I figured that would be the time frame for the delivery. Not only did they NOT SHOW UP that day that we completely wasted waiting for them to show, when we contacted Elijah he did not even answer his phone. At about 6:30pm we called their Dallas office per the instructions on Elijah's voicemail, and a woman (who I assume was his wife) answered and said she would call Elijah to tell him to return our call. At this point it's been 3 and a half hours after the scheduled delivery time. By 6:55pm no one had returned our phone calls AND no one would answer any of the available numbers that we had for this "company", including calling from multiple different phone numbers. Zero communication. 3. We actually had to backdoor this poor excuse for a "company" only to find out that our stuff to be delivered that day had not even been picked up from the warehouse! Complete incompetence. Lies. No words can explain how dishonest this "company" is. 4. While supporting small, local business owners typically stimulates the local economy, if this one went out of business I bet the North Texas economy would actually improve. They are liars. They do not have ANY concept of what customer service consists of. Do not give them a cent of your money or a second of your time - you WILL regret it. This "business" should not exist. read more

This ways an awful experience. They were very unprofessional!! They said they were coming one day but said it got late then the next time they came they said no moving room. Glad we went to Champion! Worked hard. Bad experience with red carpet! We had just bought a new Home to have to wait to get another. Be sure to look at their rules. read more

I would give 0 stars if I could. My wife and I used this company in June of 2018. We left a good review despite them being 1.5 hours late. We had a damaged book case that they didn't reimburse us for but didn't mind because we ended up getting rid of them. We decided to try and schedule a move with them this year, hoping for a different outcome. Needless to say, we had a terrible outcome. We booked with Red Carpet Moving Company over a month ago to help our move yesterday (7/11). We scheduled our move at 9AM and called several times since booking just to confirm. 9AM came and went yesterday and the movers didn't show up! We called Elijah several times. At 920AM he said he was trying to get a hold of his group in Dallas. At 940AM, he said they were 20 minutes anway. At 1030AM, they still weren't there. We called several times to keep in touch with what's going on and all Elijah said was he was trying to get ahold of his team still. At 11, he told us "you guys might want to start looking for another company or someone close to help move you". ON THE DAY OF OUR MOVE! Not only that, but since saying this, HE HAS NOT EVEN CALLED SINCE THEN TO CHECK IF WE WERE TAKEN CARE OF OR HAD SOMETHING SITUATED FOR THEIR MISTAKE! It's completely unprofessional. At least take care of your customers. Moving is already a stressful experience. Several people have booked with you and you apparently have no showed with no regard to what this does to a person life. So if you're looking for movers, DO NOT RENT WITH THIS COMPANY. Thankfully, we were able to rent a Uhaul and our family has gone above and beyond to help. Others may not be as fortunate if you book with this company! read more

Please don't use this moving company. Reading Benjamin L's comment deja vu for me. My furniture was damaged during my move, which should not have happened in the first place, and I cannot get any sort of confirmation that they will pay for the damages. I should have known everything bad would happen starting a few days before the move. The owner will only "text" you to confirm your appointment. NO email confirmation or confirmation number or anything, so unprofessional. Then he texted me a few days before my move asking if the movers could start at 7 am, instead of the original agreed time of 8 am. That was no bother to me so i said yes. Of course, the movers don't get to my apartment until 8:30 am! After I had arranged my scheduled around them. I moved from Tyler to Fort Worth, about a two hour drive. I got to Tyler around 11:30 am and had to wait until 10:30 pm for my things to be delivered! I agree sometimes things happen, but i was calling and calling trying to figure out if they were even gonna deliver my things. It crossed my mind they had loaded up my furniture and were just gonna sell it on craigslist or something, that is how sketchy this place is. The only reason they have five star reviews is because the owner says he will give you a discount if you give him a five star review. STAY AWAY read more

I'm not sure how it's possible that Elijah and his crew have a low rating on Yelp. These guys were CONSUMMATE PROFESSIONALS and did a fantastic job for my family. They packed our truck and two trailers so tight; if my wife and I had of done it ourselves it would have taken us easily two 26' trucks and one or two 12' trailers! On top of that they were a "nice" and fun crew. I was in the military for 14 years and have had professional movers move me at least 6 times, these guys were the BEST, HANDS DOWN. read more

Do not waste your time with this company. I only wish that I could give them a negative number of stars!! I called them in early May to arrange for help in unpacking a shipping container at the end of June. I spoke with Elijah, the owner, who said that he was going put me on his calendar. I asked him if he needed a credit card or payment to confirm our time and he said that he did not. The day arrived, and 30 minutes after their agreed upon arrival time, I called to ask where my help was. I spoke with his wife, and he called me back. He had no idea that he was supposed to come unload my container. He told me that he would have a crew there in 30 minutes. An hour later, I called and he said that his crew was on the way and would be there any time. It was a large and heavy load, we had scheduled 4 workers, and when I confirmed this, he said he didn't know that. Then 2 hours later, they were still on the way because they had to go back to get the 4th worker!! Then his wife had the audacity to blame me for not scheduling properly, and cancelled the crew because she didn't want me to "be upset with their guys"! These people CANNOT BE DEPENDED UPON and are completely unprofessional in the way they treat their customers. I agree with some of the other reviewers STAY AWAY FROM THIS COMPANY! read more

I used this company because I read 5 star reviews but my experience was anything but 5 star. It all started when one of the four movers was so incredibly rude to me on multiple times. Then this same mover took it upon himself to relieve himself (had a bowel movement) in my house TWICE! Then after it was all done we had the cable company there hooking everything on and found out one of the movers had crack our 65" Curved Samsung. It happened when he was attempting to disassemble the stand from the TV and was pulling on it instead of sliding it. I heard the crack but thought it was just the plastic so I said nothing. Big mistake there. The owner of the company said they weren't liable so no reimbursement there. Needless to say, I do not recommend this company read more

I cannot stress this enough, DO NOT USE RED CARPET MOVING COMPANY!! Last year we used them and we were pleased, they were over an hour late but we knew Dallas traffic was rough at times. We decided to book them for our move on July 11th. This move was completely different. I had emailed, and called multiple times to confirm the move and every time we were told that we were good to go for 9AM on the 11th. The 11th rolls around, and they weren't on time, I called Elijah, he told me they were on the way. 10AM and still no movers, called Elijah again, and he said "they are 20 minutes away, they got stuck in traffic." 11AM and still no movers, at this point my calls are being ignored until finally Elijah answers, and tells us that we might as well find different movers because he doesn't know where his guys are and they are ignoring him. How did he expect us to find movers for the same day on such a short notice? He then said, "well, if they ever show up I'll give you a discount." We couldn't wait around all day as we were supposed to be moved out that day. So we had to rent a Uhaul and do it all ourselves which made an extremely stressful situation even more stressful. To top it all off, we didn't hear from Elijah the rest of the day about anything. He said he would help find movers for us, and we have still yet to hear anything back (it's been 4 days since the move). The lack of honesty, communication and control of the workers absolutely astonishes me. The more I look into this company, the more I'm seeing the exact same thing is happening to people all over DFW and East Texas. Do not under any circumstances book with this company!! read more

READ BEFORE YOU BOOK! Please stay away from this mover. The guys he sent to us back in September were very tired and moved very slowly. We had to help them move our stuff into the truck and out of it FOR THE LAST FOUR HOURS (the whole job was six hours)!!! The guys kept talking and taking breaks and complaining about how much they have to work. The worst part is that they installed our dryer wrong and nearly FRIED THE ENTIRE HOUSE! Thank God that earlier that day we had installed a surge protector!! Needless to say, the surge protector needed to be changed. Our bill to fix their mistake was nearly $400!!! When I contacted the mover, he accused me of lying (even though I had pictures and a signed document from the electrician that the dryer was not properly installed -- which caused it to nearly fry the house). Then, he backpedaled and said that he would have to go through the insurance and assured us this would take a few months. Well, it's SIX months later and he stopped contacting us. I am in the process of sending a letter to the Better Business Bureau and looking at small-court claims. STAY AWAY FROM THIS MOVER!!! read more