The family that bought it from the original family are scammers that wanted to build ridiculous…read moreover population of the community and we're rejected and now they're scamming people that are actually watching their accounts not just the people that have endless accounts

Our rental boat was in great shape, and the clerk was helpful.read more

Did you know you can rent pontoon for 8 hours for $600? Um. You can. Just pop online and make a…read morereservation. I was shocked by how updated our boat was! I was envisioning an old school square pontoon for that cost point but this was next level nice! Plenty of room for up to 10 people. We had a great day on the water and plan to do it again!

It's unfortunate to write this because we had high hopes, but it is what it is. We rented a boat on…read morethe 4th of July and we're told we have the newest boat they own. Perfect....until we took it out. Boat number 3 had engine issues. I'm not a mechanic, but, I know their pontoons are supposed to go at least 10 mph. We even raced a kayaker and lost. Not kidding. The RPM's would run high but we wouldn't go any faster than 7-8mph. So, therefore we had to deal with large wake from other boats because we were basically idle the whole time. We then were stuck due to the engine not starting. After about 10 min of fiddling with everything trying to figure out the issue, we got lucky and the engine started so we could return in a timely manner. Once returned, we reported the issue and their own employee admitted that something was wrong. We were told to call the next day to figure out if there could be some sort of compensation due to not being able to use the boat like we wanted to. Once I called I was told they couldn't do anything because the boat went above 10 mph when they "tested it out". Absolutely unacceptable. The manager told me that since we "didn't bring the boat back to replace with another one, there's nothing we can do". The reason why is because before we left one of the employees said they booked all of their boats. Stating that it was going to be a very busy day. All in all we were a little dissatisfied with the boat, but more importantly the lack of customer service. We made sure to return the boat in better shape than when we received it (mind you we found bottle caps in the cup holders and mud on the seats). I hope the next customers has a better experience. Happy 4th of July!

These four (4) stars are for Rock who is a great salesman. He didn't treat us like second rate…read morecustomers since we were only in the market to buy a little motor for around $2,500.00. He was even eager to learn why we wanted this motor, called the company because he's didn't know such a motor existed and get us the motor from the manufacturer. He suggested a different size propeller to match the jon boat, gave us the propeller for free and offered to have a mechanic shape and adjust the propeller for no additional charge. Because we didn't have a trailer for the boat, he offered to loan us one - again for free. We were so thrilled and enjoyed working with him. The minus 1 star is for the female manager whose name I decided to forget since she practically reneged on everything Rock offered us. Rock wasn't there when we came to pick-up the motor. She made us feel like we were asking an awful lot for only ordering a $2,500.00 motor and assured us the propeller was fine that came with the motor and that we could figure out how to shape and adjust it ourselves. She looked greatly annoyed and put out when we asked if we could borrow a trailer. My parent-in-laws were with us, and I could tell my father-in-law was growing very angry at how she was treating us, and my mother-in-law looked really hurt. I think if this took any longer, my FIL was going to buy us a new boat to prove to her that even if we couldn't afford it, he could. After all, he was the one buying us the motor.

My experience is just from a visitor's perspective, so keep that in mind!…read more My friends have three boats. When they asked our family if we wanted to go boating one weekend, the answer was a resounding YES. From their house, we passed about three marinas to get to this one. I didn't understand it at the time, but now I do! Everyone at this marina was friendly, helpful, and the actual dock was clean. There wasn't a huge wait to get unloaded or to load back up after we were done. Everything was organized and efficient!

Fantastic customer service and communication. Very knowledgeable. Highly recommended. Great people…read moreto work with.

From the owner: Rochester Boat Company LLC is a family-owned, full-service marine dealership serving Rochester,…read moreIndiana and surrounding lake communities. We make boat ownership easy by offering everything in one place - boat sales, service and repairs, detailing, pier and lift installation and removal, parts, and secure seasonal storage. As Fulton County's authorized dealer for Crest and Bentley pontoons, Mercury and Suzuki outboards, and ShoreStation lifts, we provide trusted products backed by reliable local service. Our team focuses on honest advice, quality workmanship, and dependable customer care so you can spend more time enjoying the water and less time worrying about your equipment.

Sherm's did a fantastic job for us! We traveled almost two hours to go the the Mississinewa…read morereservoir. As we were almost there our trailer brakes locked up. We were able to get them unlocked and limp the boat to the boat dock to unload the boat. I called Sherm's and explained our situation to them and they said to bring it on over. They were wonderful to fit us in and fix the problem. They even told me to leave the trailer there and go enjoy the afternoon boating with my family like we had all planned. They even stayed past their closing time to make sure we would have a safe trip back home. Wonderful, wonderful people and service!!

From the owner: Sherm's Marine Provides Boat Dealers, New Boats, Used Boats, Pre-Owned Boat, Marine, Boat Parts And…read moreAccessories, Boat Services to the Wabash, IN Area.

Friendly, helpful service. Fast turnaround,I dropped it off a couple days before my appointment and…read moreit was done before I had scheduled the service. Affordable price and great work. They were also willing to work in my pre-2000 engine which nobody else was willing to do. It was just a simple carb tuning, but nobody else would touch it.

Not many places give the service that this place does. I was in need of a boat and went all over…read moreIndy at the Big boat dealers. I couldn't get waited on, offered trashed out boats, and even got laughed at because I wanted a 17' boat under $12,000. I went and visited Megan and John during the week. I was greeted and Megan showed me the exact boat I wanted. On top of that, it was half the price that i was looking to pay. They new the exact history of the boat. They did everything right. Even when I purchased the boat, John took the time after hours to take my family and I out on the lake in our new boat. He showed us everything we needed to know about the operation of the boat. They went above and beyond with us. This place has definitely earned all my future business. Thank You Megan, John, & Jim!!!

The service here at the Freeman Tall Timbers is excellent. The week before Labor Day, my boat…read moreoverheated and cracked it's head. I took it in on Friday with no expectation of a boat to be able to use over the holiday weekend. The techs got some initial findings, then called me to confirm I wanted to keep digging. I appreciated the offer vs. just charging labor only to then decide not to repair. They found what I expected, and here it is Thursday morning and I'm driving my boat back to my dock. They even set the expectation that it wouldn't be ready by the weekend, which I could hardly fault them for. I'm sure I'm not the only one with boat issues wanting to get resolved by this weekend. They far surpassed expectations, and the boat runs great. They sent me on my way with some future steps to work out in the carb and I couldn't be happier. I don't want to promise they'll always be early, but this first experience with them was spectacular. To be fair, it's pretty much the only marina on the lake, so using them again would be inevitable regardless. I will be comfortable if I do, because it's in great hands there.

Customer service here is terrible and had declined 100% in the last few years. I'm only giving this…read more2 stars because of how amazing Steve is and the sales team is. But everything else is just trash. I purchased a brand new boat last summer. I took it got to be winterized and to warranty fix my boat cover that started to tear. I picked it up and the fall afterwards and didn't look too closely. They fixed the button but not the tear. They also left greasy dirty hand prints and dirty foot prints all over my boat that were such a pain to clean up. I didn't notice the tear was till there until I pulled it out of storage. My fault for not looking at it when I picked it up in the fall. I had it brought back to fix the tear. They fixed it but they left my boat outside in the rain. To fix the cover. A bird took a crap on the back seat. They then didn't put one pole in and put another pole so tight they couldn't snap all the buttons and now another button is tearing because of it. I went to clean the bird poop off and it left behind a yellow stain that I have no idea how to get off now. Also when I picked up the bait my 7 by 5 pin adapter is no longer connected to the boat which I always leave connected. They also winterized my waverunner and when they disconnected the negative terminal from the battery they did not put the screw back in so I had to go find a new screw. They do not care about your property. I would not recommend you use them to take care of yours.

I bought a 2006 Mastercraft boat in February 2025, which seemed great at first--new motor, low…read morehours (approx. under 200), and factory ballast tanks. But after storing it at the marina prior to picking up for the first time, I found the trailer's guide poles missing, and while the sales team couldn't help, I replaced them myself. These guide poles are unique to MasterCraft trailers. When I tried towing, the trailer wiring was faulty. I fixed the ground wire and got it working. I launched the boat at my local dock, but on the first outing, the bilge pump started working overtime. I discovered the leak was from a wire running out of the transom. It took nearly four weeks as it was busy season starting the summer to get the boat into service for the local marina to fix it. Once back in the water, I found additional issues of two unsealed seacocks causing leaks, which I fixed with marine sealant. However, water kept accumulating in the bilge, and the battery alarm went off after an hour. The port ballast pump also didn't work. I took the boat back to the local marina, who later found an inboard shaft leak, a bad alternator, and faulty ballast wiring. By this point, I was frustrated--my family had only used the boat three times having to pull it out of water each run, and I'd missed great weather. Culver Portside Marina had assured me the boat was "water-ready," but they admitted it wasn't tested before sale when contacting them on the most current 3 issues being repaired and my experience so far. They offered no help with the repairs, despite me asking for at least 50% of the repair costs. The sale was "as is," per the owner of Culver Portside but these issues should've been addressed before posting sale or disclosed during the sale had it properly been tested Now we have a $1,300 repair estimate immediately after the purchase . I'd recommend anyone buying from Culver Portside ensure a thorough documented inspection and test everything before purchase, especially since it's mid-July, and I'm still waiting for repairs to finish. With school starting soon, it's tough explaining the situation to kids who were once excited upon hearing of the purchase. This was a boat they claimed to have been serviced by them the past few years.

The marina offers boat rentals and docks, snack shop, and eateries nearby. Parking lot is attached…read more My cousin rented a boat here 4th of July weekend. Weather was perfect, crew was helpful, as were other boaters. We had a good time and enjoyed the day. The boat was in good condition. It lacked horsepower, but that is probably a good thing for amateur boaters. A water safety class was required before rental. Be mindful of the capacity limits posted on the boat.

Good times. The staff were nice and very informative. The boat was nice and clean and the Radio…read moreworked. They provided maps as to where each cove to park was. Great time with great friends.