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    Donate 2 Impact

    5.0 (5 reviews)
    Closed • 9:30 am - 6:00 pm

    Services - Donate 2 Impact

    Recycling dropoff

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    Photo of R K.
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    2 days ago

    Simple. Arrived on schedule. Took 17 bags of donated clothes off my porch and left me a tax receipt.

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    Photo of D'Ann K.
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    107

    1 year ago

    They always arrive the day they are scheduled. We have been scheduling donations for several years now.

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    1 year ago

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    2 years ago

    They were very clear about what they take and picked everything up right on time! I will donate to them anytime!

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    5 years ago

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    Goodwill Thrift Store & Donation Center - I was just curious to see what was a new item listed for...too high!

    Goodwill Thrift Store & Donation Center

    (45 reviews)

    The Frisco Goodwill is a pretty large location. Pricing is a bit higher than Oklahoma locations…read more This one has a whole huge section of Halloween, which I loved. Definitely check this one out for costumes and decor!

    First time shopping at Goodwill and unfortunately, my last. 0/10…read more I visited this location for the first time on 8/13 around 3 PM and was helped by Christal #1433. Since there are no fitting rooms, I specifically asked how it would work if the clothes I purchased didn't fit. I was told I could bring them back within 7 days and exchange them. I returned 4 days later with about $60 worth of clothing. I asked the cashier (autter #561) about a refund even though I remembered being told it was an exchange policy. She confirmed that I couldn't receive a refund and would need to exchange the items. No problem. I started shopping around trying to find approximately $60 worth of merchandise. I found a TV for $15 and about $20 worth of dog toys. Since this was literally only my second time ever shopping at Goodwill, I had no idea how everything worked. Thankfully, another shopper was incredibly kind and helped explain things to me. She even suggested having an employee hold the TV at the front while I continued shopping. When I brought the TV up, I was then told that my exchange could ONLY be for clothing. I really wish someone had explained that from the beginning. I had just spent my time walking around the store looking for random merchandise trying to reach approximately $60 because I thought that's what I was supposed to do. At that point, I was frustrated and ready to leave everything behind. Thankfully, the manager stepped in and was extremely helpful. He explained that store credit was actually an option, something that hadn't been mentioned when I originally asked the cashier about my options. Had I known that from the beginning, I would've happily chosen store credit and avoided this entire situation. I patiently waited and ultimately received approximately $65 in store credit. On my way out, I happened to see the sweet woman who had taken the time to help me navigate my second ever Goodwill trip. I thanked her for being so kind to me and gave her the entire $65 store credit. I genuinely hope she finds something she loves with it. The manager and that wonderful customer were the positive parts of this experience. Unfortunately, receiving different information at practically every step made something that should've been incredibly simple unnecessarily frustrating and time-consuming. This was my first experience shopping at Goodwill, and I've realized it's simply not for me. I won't be returning.

    Goodwill - I guess one of the employees is an artist. I've seen installation art in museums that wasn't this good! I'm serious

    Goodwill

    (54 reviews)

    $

    Out of the 4 " resale" type places I went today,this had to be the least attractive. Gloomy…read moreenvironment,not very organized, unattractive merchandise compared to other places. Last time I was in here was about 15 years ago. I really saw almost nothing worth buying. However, everyone has different needs so, someone's a customer. Finally,I will admit,a few things out of the " jewelry" case in front were purchased for an art project.

    Charities often be around that they don't get contributions. However, my experience today trying to…read moredonate a very nice flat screen new model TV, a very nice commercial quality, paper, shredder, and several hundred dollars of other brand new goods shows why Goodwill industries and others like them are increasingly alienating donors. I understand that charities have space limitations, and that sometimes there are certain items they can't handle. That's why smart donors. Look at the website before they waste their time driving over to that charity to make a donation of gently use business or personal goods. I checked before I came to confirm that Goodwill would accept television, printer, business equipment, and other items that I plan to donate. You can understand then, why I was irritated when the worker arrived after I waited for five minutes for her to come told me while standing in front of the sign that says they take televisions they don't accept TVs. When I told her never mind, I would take my thing somewhere else, she told me she'd be happy to take the other things. Like most contributors, it's a concession to take the time to donate things. I'm not interested in driving all over town wasting gas in time to find which of the contributions listed on their website that Goodwill or another charity doesn't feel like accepting today. I bring good things and I spend good valuable time to deliver them to the location. If I'm gonna have this type of trouble, I'm gonna join the million of other Americans, so no longer contribute. I'll just simply set out the trash and somebody drives by and pick it up. If not, I'll let the garbage have it. I won't drive around, begging charity that asks for donations to accept them when I bring them. Not surprisingly, I won't be coming back, but I will be sharing this review with other people so that they can consider whether they want to waste their support on an organization that may or may not value their donations, time, and other contributions.

    Goodwill - Outlet side

    Goodwill

    (47 reviews)

    $

    Employees are very friendly and accommodating as I was with my kids. I enjoy how well organized the…read moreitems are. There are jems every time I come in here. The selection on plus size items is limited, and today it seemed the clothing was quite old. May have been a bust day, but I did get a great buy, so I'll keep coming back even if the clothing isn't the best.

    I have been going to the Dallas Goodwill Outlet for several years. This means I have seen so many…read moreof their rules change, sometimes weekly. I have noticed a gradual improvement in the attitudes of employees, to each other and to customers. However, I went yesterday and while shopping saw row after row ofbins being brought out but covered with sheets or blankets, so not open for shopping. They then told all shoppers they were closing from 12-1 so pay for items and leave, or wait in front area til they reopen. Also, if you spend $50 at checkout you would be allowed back in at 12:30. Of course the roundup and exit of shoppers to pay meant a longggg line to checkout. It has always been curious to me that they don't seem to have fundamental retail expertise, nor do they seem to care about their customers at all, and this latest change really reinforces that. Their method of replacing bins is chaotic-the last time I was at the Austin Outlet they had an organized way of doing it, starting at one end and then moving down replacing each row. It was a while back, but seemed to work. Why in the world would you make shoppers leave when they are shopping at your store? i dunno, just felt disrespectful. I don't get there till 10ish, and typically spend more than 2 hours there, so its no longer a fun place for me to shop, so I won't go as often, if at all. Fortunately i live in between the Dallas and Ft Worth store, so I'll just try the Ft Worth store instead.

    Donate 2 Impact - recyclingcenter - Updated September 2026

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