My negative review is about customer service and communication. The quality of my countertop and…read morecabinet is very nice. The measuring team did a pretty good job although there was a couple inaccuracies that caused some issues during installation. We use our own Installer; so when the cabinets were installed, Angela didn't like to be bothered with questions or concerns. She does not like to talk on the phone and will text only which can be maddening when you are trying to troubleshoot. They sold us a pull out drawer under the kitchen sink, which could not be used because our plumbing was coming from the floor, which they knew, but still did not want to give me a refund for the unusable pull out. The wrong hood mechanics was originally ordered, when I reached out to her, she ordered another hood kit and charged me 106 more dollars. When it arrived, it was the wrong hood kit also. She will not refund me the money for either hood kit And instead of talking to me about it, she has blocked my phone number. I do not think that's how you should do business especially when we spent $27,000 at her establishment. ~Jenny DePalma w/ Dale Sorensen Real Estate

RTA did my kitchen cabinets and quartz, as well as new bathroom vanities. I spent a great deal of…read moretime calling around to schedule quotes with other companies. Bob came out the same week, on time. That was my first wow moment! He put together a proposal, which included a detail list of materials, as well as 3D models showing the kitchen at many different views, and pricing was very fair. From there everything went pretty much seamless. Based on his models, I made changes to my original plan and was able to optimize my space. Their installers are top notch. Working around other contractors (this was a whole house remodel), as well as being open to working around our work schedules. I can't say enough about Bob, Robert, Kurt and of course Charlie. These guys know what they are doing, and in my opinion they under promised and over delivered. I could not be happier with my new kitchen, it's gorgeous and more than I had anticipated. Thank you all for making this such a great experience! I HIGHLY recommend RTA Cabinets.

If you need your kitchen remodeled, use Jacob! He's awesome. I had our kitchen remodeled and he…read morewas SO helpful. the quality of the cabinets is great. Any issue I had was taken care of immediately. He gave me some great ideas for the remodel also, I knew what I wanted but he tweeked it and it's gorgeous! We're going to have the bathroom done next and not even going to get other quotes! Using him for the bath remodel and wondering what other great ideas he'll come up with. If you are getting any remodeling done, call him, he's honest, polite, very informative and just a great guy

One of the drawers in my rental house broke, so I reached out to Jacob to fix it. After checking…read moreout some photos, he let me know that he'd need to build a completely new drawer. I got the measurements from my tenant, and he took care of the rest! He made a brand-new drawer and installed it perfectly. Communication was super easy, and he was really friendly and polite.

Great Service!! Cary was on time did great work best communication did exactly what he said he…read morewould . Top notch!!!! Very recommended

The absolute worst customer service we have ever experienced. Cary is quick to ask for payment, but…read moreas soon as an issue comes up, he will not answer calls or text messages. Weeks later, he will respond and act like he didn't ignore you for weeks! He will tell you he's going to come fix the issue but then disappears again. The quality of the work is awful, it's already peeling, and it was done a couple of months ago! I have text messages and call records as proof of everything. I will be glad to share everything, so you don't hire these guys! Calls and text messages go unanswered when calling or texting 321-622-8152! Save yourself time and frustration and hire someone else!

Thrilled with our third successful real estate transaction with the ever-spectacular Kellie…read moreBowling! Kellie is the best of the best! She brings her strategic relationships, extraordinary knowledge of the regional market, expert negotiating skills, and the full force of an outstanding Compass team to each sale. Thank you for a seamless experience and for your strategic partnership every step of the way.

Wonderful Experience. Kellie helped me sell my home quickly and in a very methodical fashion. Her…read morerecommendation to stage the home was very wise. She was very responsive throughout the entire process. She was recommended to me as the BEST in the area, and she didn't disappoint! Thank you Kellie!

You are in good hands with Shannon. I wasn't a believer in home staging. Shannon came in with her…read moreteam and got to work. my home was photo ready and we were under contract with a full offer the very first day on the market. Shannon's strong negotiation skills saved me thousands of dollars. I couldn't Ne happier with the entire process.

The two men that did the job were very professional. They got the job done fast and did a great…read morejob. There was one panel that needed trimming and they did it when I asked. They worked great as a team. I guess there was some confusion about the bill. I had assumed that because the company had my card numbers it would had been automatically billed. I received a call from a staff member about payment. He was kind enough to tell me about a percentage increase when using a credit card and explained how I was able to pay the bill using a different method. They sent me a link and payment was made in the same hour. I just wish I was told about this before, It would had saved a lot of confusion. Next time I will just pay the service guys cash and save an future confusion.

I would urgently advise anyone even considering Lafferty for any type of work, to do due diligence…read moreand look elsewhere. I have many photos of careless work, failure to clean up not only construction debris , but personal items such as cigarettes, lunch containers, water and cola bottles. Also, at the end of everyday there were screws, screening, etc. left in the bottom of the pool. I had asked for a cover for this exact reason-possible rust stains- and was told that the crew is VERY careful and checks everyday. However, nothing such as a shop vac or even a broom was ever brought to the site. My pool person left several pieces of equipment for scooping out the bottom and she changed the filter to run after work hours throughout the night so the workers could see what needed to be taken out on a daily basis. Then there is the final result- obviously, someone from Lafferty measured incorrectly because after 22 years of a straight back cage wall, I now have a slanted one that, in effect, presents an appearance of an uneven slant that is very noticeable. Also, the vertical bars that abutted each side of the raised fountain area are off kilter- one abuts and the other is about 10" off to the right. I will need to have a new pool deck installed; they don't tell you that they will not follow the original vertical locations nor cover them with the new construction. The first inspection failed because there were many areas that needed change to make the cage stronger. A second inspection has not been done. I suppose it's 'looser' in Brevard County than Indian River. HOWEVER, I was emailed today in response to my request to adjust the screen door-huge gaps- that Lafferty will not do anymore work until the final payment is made! A workman told me that Lafferty has been fined several times. I certainly wish I had known that before agreeing to this project, Outwardly, the salesman appears very knowledgeable and promised me that the cage would be the same design but with much better materials. That's what I asked for and the drawings supported that. This company has never understood the concept of trying to make the customer happy. Nor do the owners have much integrity, from what I wrote above to notarizing a document that contained my signature but not in my presence nor with my permission.

We met Rhonda she made us feel very comfortable with our remodel experience…read more We currently are waiting for the work to be completed will review again once the work is performed

Nobody there. Call for appointment after driving there you get the number on the door. Nothing in…read morestock. They may help you order and decide. I don't know. Not open unless you call first !!!?

Got my kitchen remodel by this family owned business, it Turn out beautiful ,and my designer Joe…read morewas so helpful!Thanks again for a beautiful job.

Beware! We had Heller do a large custom kitchen, and 2 bathrooms. The primary reason for the 2…read morerating, is they've refused to address an improper install on an under the sink slide out drawer. A clearance of 1/16" was all that was left between the slide out and the sink P-trap. The drawer should have been installed lower, or a notch cut for allow proper clearance. Heller had denied all responsibility, and refuse to answer my request to speak with the owner. The P-trap shifted, hitting the drawer, caused a leak, and ruined it. There was also a few other issues that Heller wasn't customer focused on: install of the light rail (insisted that leaving a gap/caulking vs. notching of this feature normal, it is not! After back and forth, they agreed to do it correctly, and it was simple and looks great), and a few drawers that auto close/fit isn't correct on that they insist is "normal". Cabinet quality is fine, but NO true customer service. I'll add this was a $50K book of business. I would not recommend.