We bought a very comfortable leather Power Reclining sofa and loveseat, the kind that broadcast the…read moresound and vibration providing literally an in-theater experience . The user directions in several languages are a bit compressed and we manage to get only the loveseat sound and vibration going. Fortunately, our salesperson--Sing Lau--made it a point to drive from Fresno to Lindsay (over-an-hour drive one way) to show us what we did not manage to understand from the written directions. We LOVE the in-theater experience with the sound, bass. and vibration controls! Thank you, Sing!!!

If I could give zero stars, I would. We were happy to…read morequickly find what we needed. However, that happiness has turned to anger and frustration. We were to have delivery on Wednesday, but received no message or delivery. Called, had to go through an automated system (unpleasant) and finally managed to talk to a human. He said it was moved to another day. Not good customer service in any way. We'd set aside time to wait for this. Also, he said it was a warehouse issue when it was not - our items were floor models. Why the wait? I surely hope those items were stored for safekeeping and not left out for damage. This is not what we paid for. It was rescheduled for Saturday, but again, no notification. Again, call to a call center (long wait) and he's telling me other days for delivery. NO, we've now waited two different days, and we're not waiting again for it to possibly not show up. We paid in full, and this is what we get?! Waited on hold for a refund, and the emails that finally came through say 5-7 business days for refund, then additional 1-2 business days for it to process back to my payment. Funny how you took my money instantly! STAY AWAY FROM ASHLEY FURNITURE! They are not the same as they used to be.

We are new residents of Fresno and just bought a new home. We have visited and encountered a few…read moredifferent furniture stores around town. Furniture city would be top on our list for purchasing furniture. They have 3 different stores within walking distance that has a variety from basic to luxury furniture. So basically they will mostly find what you need within your standards and budget. And most furniture are customizable. We had a pleasure to meet the owner Sayid who helped us find the right and best furniture for us. He was great to work with. He was very patient, knowledgeable and accommodating. He was able to help us find we were shopping for and we are very happy with our items. Their staff are very friendly and approachable. Especially Ulysses, Adam and Mohammed. We have purchased from their stores twice and each time was a great experience. Delivery was within the stated estimated time frame. Which is much appreciated. Delivery employees were also great on both deliveries. They were friendly and careful with our furnitures and did a fast set up. Overall we are very pleased with Furniture City because of their friendly customer service, on time delivery and beautiful furnitures. We highly recommend this furniture store. Thank you Furniture City.

Ordered a sectional for $3,699.99 September 2025: Original…read moreorder placed. - December 23, 2025: Order delivered with damages. - December 30, 2025: Initial email sent with pictures reporting the damage, including tears, a broken bracket, and scuff marks. - May 2, 2026: Replacement delivered in the wrong color. - June 4, 2026: Notification received that matching fabric arrived, but was subsequently found to be ripped. -July 8, 2026: informed a resolution will not be reached for at least 4 weeks due to warehouse relocating Horrible company to purchase from In terms of customer service and quality control. I have over 40 emails with the service manager and everytime I have initiated the conversation or inquiry.

We would love to give a HUGE shout out to Vanessa at the Fresno store. She was excellent and her…read moreextra efforts and customer service were spectacular!! Jose was also outstanding. We love the couch/sectional and the dining set and sleeper sofa and charging batteries and home decor!! Thank you VANESSA and also JOSE. Sincerely, Mark A. Garcia Madera, CA

I was having a hard time deciding what I want, went back there a few time to be assure. My sale rep…read moredoes not want to deal with me and ran away from me when the new rep wants to connect who assisted me before. Do they really expect us to buy anything the second we step in? Let us have time to browse and see what are out there! I have bought a bedroom set on 1.8.2026 and on 1.24.2026 I have noticed the bedroom set I bought is on sale. I looked up on their website price adjustment policy and I tried calling the store but all their numbers are not working have me go there in person. I first spoke to a new sale rep and told her about the sale price, she lied that they already programmed my account to the new price but when I demanded a printout she went looking for my sale rep and whispered quietly why I am there. Instead of deducting $200 on my account my sale rep provided a store credit of $38 instead and informed they are deducting my deliver fee that's why she can only offer $38 adjustment. Instead of addressing and correcting my concerns, below is a snapshot of how they respond.

We went all over town searching for a sofa and loveseat. This was after a bad experience at…read moreLa-z-boy. Went to Mor which had basically 2 colors for all their upholstered furniture. Beige or gray. We also went to Lifestyle. We found a sofa and matching loveseat. Really great quality. Together they came to a little over $800. FOR BOTH!!!! Now, you need to understand that many pieces are by order. It took several weeks to get them. However it was well worth the wait. Amy in the office was really wonderful. I strongly recommend at least giving Lifestyle a look-see.

Very large selection and good value. Best to buy when they have a holiday sale to save a little…read moremore. Recommend you check them out.

The furniture is so comfortable!! I love that they stand by the customer for any problems or…read moredefects noted. After 5 years my recliner mechanism broke and they sent out a new one with no questions asked. I recommend Lazyboy!!!

We liked the in store customer service. It was excellent…read more But the custom made reclining couches were meant for big and tall people. We are having severe back pain after sitting on the ones delivered to us. Please be very very sure before you order. Try sitting for atleast ten minutes before you make up your mind. Especially since these are not cheap. For this money, it is best to work with Costco or Macy's who will work with you to ensure the best experience. This business is more of a 'too bad. There is nothing we can do' kind of establishment. Do be very very careful when purchasing 'custom' furniture here. Be doubly careful if you are older, or have lumbar issues . This is not a good place for furniture. I tried reaching out to the manager hopeful, after her quick response to my review but the call went to a customer service representative who advised me that this is an auto generated response from the business.

Anna was awesome. She took the time to review my expectations and thoroughly explain what was in…read morestock, availability of what was not and availability for delivery. She did everyone her power to ensure I left with a living room set I would be happy with. Check them out you won't be disappointed.

My family and I came in to buy a bedroom set and sofas for our living room ,the sales person Kathy…read morehelped us find what we were looking for and she gave us the best price with 4 yrs no interest this furniture store is highly recommended Thank you Kathy for your awesome service..

We recently ordered furniture from Bobs Furniture in Fresno and could not be happier!…read more Jose V and his partner arrived on time and in about an hour set the bed, dining set and sleeper couch. Job well done

Bought a sofa .... Had it delivered. Bob's delivered the…read moreWRONG ONE...3 times!!! Sorry I won't be back..!

FF is my go to furniture store. When I try other stores I leave them disappointed. I can always…read morefind exactly what I am looking for at an affordable price. Their customer service is exceptional. The sales person doesn't try to show me anything that I am not looking for. And after the sale the delivery is timely and done with precision. The customer is kept informed even to the point that the delivery truck can be tracked on my mobile phone. Shopping local is the best option.

This place has a great selection of everything for your home. I bought a Amish kitchen table from…read morehere and absolutely love it, the quality is great and sturdy. Axl helped us and was very knowledgeable about tables.

I am beyond thrilled with my new purchase! I have been watching this set, I meant it's or something…read morespecial- special is here now!!! It's a great time to stop to see what they have before it's gone... or moved south! Excellent staff, concerned for their clients and what they offer to the public is fabulous.

I brought barstools from him; non pressure sales really explained to me the difference in quality…read moreof stools that different places have. I was going drive the stools home myself to madera but he gave me a huge discount for delivery. Very solid guy to do business with. Highly recommend him

After visiting many other stores, we decided to buy a couch from Macy's. We wanted to buy light…read morebrown color couch but we were told that it would be delivered at the end of July (8 weeks). But the same couch with different color, dark brown, would be delivered the following weekend. Because we had a bad experience with late delivery from another store, we decided to buy dark brown couch that was in stock at that time. Our couch was delivered the following Saturday as promised. We didn't pay 'assembling fee' for just putting legs on the couch, that would otherwise cost $50 more. We had to deal with plastic bags and cardboards that the couch was shipped in, but it was not a big problem at all. Unlike other reviewers, our item was delivered on time. During this pandemic, we learned that it's wise to buy furniture that is in stock. Usually I don't care who the sales rep was but it was Jesse. He was polite, so I mentioned his name here.

Last week I went to in person Macy's Furniture Store on Shaw to have a better look at the bed I saw…read moreonline the Macy's website. As soon as o walked in the store very clean and well organized Rick the sales associate assisted me promptly. Sometimes online versus in person can be quite different. Luckily Macy's is having a sale on furniture validation until Sunday. I choose the intrigue bed set due to the hazelwood texture and the light fixture with usb connection. It's a great addition to my home. Overall I highly recommend you stop on by Macy's Furniture Store in person to actually see what furniture you need bed, living room or office. Check out the photos.