Women's department would not allow me to exchange a dress for a smaller size if available due to…read more two day refund policy. No customer service at all. Will go to a department store that cares about the customer returning for business next time.

I went to get a bra. Girl was so incredibly helpful. Did a refitting and brought me different style…read moreand slight size difference to see what suited me best. Helped me understand what I should be doing and how to check my fit. Friendly and helpful the whole time. She had other customers but kept coming back to check on me. This really made my day because it's so hard to find my size in Yuma. The other stores we went to customer service was horrible and seemed like they couldn't be bothered. Especially during the holiday season I understand but still. Whoever trained this worker did a great job. She's the best and I'll be going back for more and telling everyone I know. Her name was Shavelli. Hope I'm spelling that right. Make sure you go see her for a measuring at Dillard's.

The woman who owns Rancho Viejo is incredibly kind and helpful. I recently bought a beautiful pair…read moreof El Carril boots for a very reasonable price. I've shopped here multiple times and I always receive that same excellent service. No disrespect to Boot Barn, but I'd rather support a local independent shop.

Owner of the store is so kind and will help you with any questions. They also have dressing rooms…read morewhich i wasn't expecting. Has ever hat, boots, and jeans you can think of for very affordable prices definitely recommend.

Establishment is well organized and clean. Staff were extremely pleasant and had to come back for…read moremy first pair of boots! Will be returning soon!

Absolutely horrible. On our way to Phoenix from California, needed to stop in to get a hat reshaped…read morewe bought there about a year ago. I absolutely love boot barn and have been shopping here a long time, but this specific location made me never want to come back. The tall lady with blonde & purple hair was RIDICULOUSLY RUDE. the hat shaper was turning on the steamer for us and said it would take about 45 minutes for it to heat up. no worries, we start walking around while he waits for the steamer. The blonde hair lady turns around and scolded him, asking "whose hat is that? is it a customers?" he replied with "yes, waiting for the steamer to turn on." she looked at him and said "we do not have time for hats, the floor is packed and we need everyone on board!" EXUCSE ME? the 5 customers in the store? just because she was flustered and doesn't know how to do her job and ring up one customer, doesn't mean the floor is packed. coming from another customer service provider, girl learn how to do your job. and don't be rude, it's a disgusting look on you. find another boot barn location to visit if she's working!

Burlington...you guys came through!…read more For a minute I thought they were pulling a "fast one" aka closing the store down for a few months to save money for the company or something. But in truth it seems like they closed the store about 6 months back to redo the inside to make it more modern, etc. Then they had a legit water leak and had to deal with that. The recently reopened store, I must say, is in better shape and has a better look. It now looks like a 'typical' BCF store, replete with more cashier stations and a more streamlined motif. I like it! The lines are still long but seem to move at a more comfortable clip, and staff and customer alike look to be more at ease, so I'm down with that. It's definitely worth a another look. Highly consider it!

If I could leave a negative star review I would. I just had a horrible experience at the Burlington…read morein Yuma. The store closes at 9 PM and they refused to let us in at 8:20pm because they said they had a long line and didn't want to work longer than they'd have to. They just lost a customer. I hope they lose their business for being lazy and their horrible customer service.

Great new place! Just the store we've been needing in the area. They had a lot of products in stock…read morethat are hard to find. I'd definitely recommend them.

This shop has a great selection. I am so happy this place opened up in the area. I highly…read morerecommend!!

Plenty of private parking. They have an excellent customer service desk in the back with employees…read morethat can answer your questions or fix any issues you may have currently or from the past. They have excellent return, exchange or credit policies. I have had a Kohls Credit Card since Kohls opened in Yuma, because of the "additional" discounts they pass onto their credit card holders, and I tend to carry very few credit cards!I I purchased a few items that were on sale, then less than 2 weeks later they went on clearance and I had also received a 30% off coupon (they are usually 15%, 20% or 30%). Well they honored the clearance price & the 30% off coupon!! My boyfriend always teases me about the great deals I get here. You might not always find a clerk to help you on the floor, except all you have to do is go to a register or the customer service counter. The products are quality products and are guaranteed if you are not happy with them. They have a variety of products from clothing to kitchenware to bath accessories to bedding and even some toys.

Although everyone was nice and the store was clean it would have been nice if they had size…read moreLarge.... Not a small or a medium. Not a extra large or an extra extra large, just plain old regular large. Better luck next time I guess.

Thanks Old Navy for always making me look amazing Great sales and curbside pickup availableread more

Horrible customer service, recieved an email stating I had the option of curbside pickup or in…read morestore pickup during store hours. Arrived at 5pm only to be told that curbside pickup was over at 4pm, which was not stated in the email. If you plan on doing curbside pickup make sure you go before 4pm because this location doesn't offer the service after that time.

CLOSED. Or very soon will be…read more It was like an open market inside a store, everything from handmade items to "as seen on tv" merchandise. But they were closing due to a high overhead. We were able to buy a gently used fridge the staff used by scoping it in the "for sale" section of social media. Fixtures and the like were bought up by the second, so we got lucky. But I believe as of today things are permanently closed. So long, you will be missed!

This rating is for summer only. It's still open but very few vendors are still there. There may be…read moremore on Saturday? Yuma has a ton of snowbirds that probably double the size of the town so many of these places rely on that added business. There are some good deals on shirts, purses and scarves in one vender that is going of of business and taking any reasonable offer. There is also a Christmas store, an Avon store and a golf store that does repair, as well. I looked hard at the golf items but the clubs weren't anything I would buy and I don't need more supplies-although there were good prices on golf balls & supplies. We didn't see anything we wanted. We may return in winter when it's in full operation.

Marshall's; unlike similar stores it had a calming effect, like a soothing lotion over dry hands…read more Busy and yet still inviting! I also like how the bathroom is generally clean. Plus they have one of those foot-lever openers at the bottom for that hands-free experience. Only one row for Men's Shoes? They can do better than that. I get it, though. The staff are generally friendly; Maria at the Checkout Counter was bubbling over with energy and it was a proverbial cheery on top for our shopping experience.

Friendly staff & great prices for quality items you cannot beat! The store is clean & very well…read moreorganized. I enjoy shopping here!