Rebecca's is the most professional African Hair Braiding salon I have ever been too. I was referred to her by a family member and was hesitant, but after my Mother's visit I scheduled my appointment. From the moment we arrived we were greeted and treated with the utmost respect. Now, I will not say that the stylist will not be speaking French in front of you. But for the most part I was completely satisfied with their professionalism, customer service. My hair was so culturally eccentric. I wore the style for 6 weeks and was pleased with the overall atmosphere. Thanks Rebecca and staff! read more

I was visiting family and decided to get my hair braided and Rebecca's Hair Braiding was recommended to me. My hair was very short but Ms. Rebecca and her team had no problem working with it. I was very happy with the end result! read more

It is with disappointment that I am posting this negative review. I have been to this salon several times and I feel like I really wanted it to work but just has not. I am giving this salon 2 stars because of the customer service. The braiders are really good (other than 2 times when my hair was braided too tight and caused breakage). I've experienced on several occasions tardiness when it comes to appointments. I typically schedule early appointments because my hair is very full and takes a long time to braid. My appointments have never started on time. I am usually waiting for someone to arrive and on one occasion I had a 9am appointment that did not start until 11am. Furthermore, on that occasion the person braiding my hair (while she was apologetic to being tardy) left in the middle of my braid and I hat to wait another hour for someone to finish my hair. I was the first one in and was one of the last two clients to leave that day. One would have expected a discount or some amenity for the inconvenience but there was none. While the braiders can braid well, they are not skilled at caring for hair. I have brought in my own hair ties and clips in an effort to prevent rubber bands being used on my hair to prevent breakage. I have also had to comb out my own knots after watching a braider pull my hair out with the comb. This review is getting pretty long but the last issue I will discuss is the language barrier. It seems there are only a couple braiders who speak fluent English, which makes it difficult to communicate what you want. I have had to discuss my style with another braider and have her communicate with my stylist. Since I am particular about my hair this can happen a couple times during my visit, which appears to frustrate my stylist. Regrettably I will not be returning. If you are reading this and you have a recommendation for a good braiding salon in Gaithersburg or Germantown area please send it my way. read more

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I'll give Rebecca 2 stars because she stuck to our original price however I left completely disappointed. Asked for mid length NOT too full braids. What I got were tailbone extremely full. They were sooo tight my hair follicles bled this was in of me saying it too tight! Couldn't sleep they were so tight, tried to loosen them up it didn't work. Took them out after less then a week. UPDATE Went to the new location showed Rebecca of a simple style she did it picture perfect! Went back for crochet was seated with another stylist I showed her the picture and was extremely disappointed. Despite me saying not to full the front and top was voluminous while the back sparse. She covered the back over....why? I had enough packs took one home. Think goodness I was able to fix it but I shouldn't have had to. Rebecca is the owner but you should check your stylist. when they do jacked up work that just another potential customer gone read more

Went for small individuals got smedium. I Made her redo my entire head she had medium, large, and small braids I kept telling her they were too heavy she kept blaming my hair for being full and me wanting small braids. I was exhausted from constantly saying that's to much hair but at least this time they are the same size. They been in for almost one month and feel like my scalp is pulling taking out this week. they don't believe in hair care they want a check. The first week I had to remove some of my edges and make curls because she took mico pieces and put medium hair on top. DON'T WAIST YOUR MONEY TIME OR EFFORT THEY WILL HAVE YOU BALD AND PISSED read more

Rebecca's Hair Braiding - Look how they pull my hair pissed - Hair Stylists Near Me - Gaithersburg, Maryland

I've been going to Rebeca for over 10 years and I'm done. The wait is extremely long at times. They over book! My hair was so tight the last time I got feed in cornrows, I wanted to cry. No need to snatch my brains out. Too long, too tight! read more

Tell me why I walk in and this lady is not wearing a mask! She's the one closest to the door. My appointment is at 10am, 3 of them have someone on their chair...she said she would be with me shortly. If you cannot do something, why waste anyone's time? I called and let the person on the phone know I was asian and wanted two French braids, asked how much and was quoted $30, fine. When I get there, this lady wants to put fake hair on my head because my hair is too silky and she wants to charge me $40! I have a full head of straight hair & this is not the first time I've done this. I have my hair braided every time I go to the beach, but I said if it's easier for you, just a little is fine. The lady on the phone quoted $30, she wants to charge me $40 and the sign on the wall says $10 per French Braid! I wanted two so it should be $20, right? Go figure! I told her many times "No Gel! But if you need to, then just put a little...". 10:35am and I'm almost ready to leave, but she tells me to sit, and begins... There is no mirror infront of me so I don't know what she's doing - when I check on my phone - I am drenched in Gel!!! She made me wait so long, wanted to add fake hair when I didn't want that, and she drowned me in gel!!! I was so upset I left! & rightfully so, because I went home to shower and dry my hair so I can go to Planet Hair! Did I mention she's not wearing a mask?! It was so awful I do not recommend this place. Go to Planet Hair or Nadines Braiding! read more

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Called several times no answer. Rebecca finally responds to my text and tells me to come at 9:30. Well I didn't realize she told everyone to come at that time. Every chair was full, she acted very nonchalant . Then told me no one could do my hair. Never again! read more

I have been a client of Rebecca's for many years. Prior to recently opening her shop, I visited her home(s) to have my hair done. Rebecca's work is EXCEPTIONAL!! She has a warm spirit and is attentive​ to every customer. read more

DO NOT GO HERE IF YOU DON'T WANT TO RISK YOUR LIFE NOR HEALTH!! I arrived at the salon to see most of the employees not wearing masks. For those who did have on a mask, wore it under their noses. I asked them to pull it up and the others to wear a mask, but they became offended. The lady who did my hair, snuck it back under her nose. I put on my phone's camera; therefore, I could see her in back of me with her mask under her nose-AGAIN. They allowed customers to come in without masks. One girl came in without a mask, and I asked them about their requirement to also have clients wear masks. They instigated and told the girl, I took her picture, and then they told me to clear my phone if I had pics. The nerve!!! The client began to argue with me, because of their instigation. They could care less about clients' safety. The next day , I texted the owner, but she responded and told me I had an attitude with her staff. She didn't take accountability although I had proof, nor did she allow me to explain the situation. She yelled, was accusatory, and talked over me. She also mentioned I'd spent only $40 and her braided was upset. Initially, I planned to talk with her instead of file a complaint or posting a review, but realized she deserves the negative review and complaint to the health Department. I sent her proof, so she became concerned and texted me that her mother just got hit by a car and died. I ignored, so she continued to text then I blocked her. Selfish, rude, and inconsiderate! read more

Rebecca's Hair Braiding - A caronavirus health risk to clients- not properly wearing mask, despite health Department requirements. - Hair Stylists Near Me - Gaithersburg, Maryland

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This was hands down the worst time I've ever had in a hair salon. I came for waist length knotless braids and the first thing I would like to point out is my appointment was for 9 AM and the women didn't start showing up to open the store until 9:20 and after. I did not start getting my hair washed and blow dried until 10:00, the lady was extremely rough as well. 10:45 rolls around and I'm still waiting for my hair to be braided and at this point I'm irritated because now I've been here for almost 2 hours with no service. Finally when one of the women comes into the shop she asks me to show her the style, then she proceeds to have me show the style to 3 other women as if she didn't know how to do it. It's now 11:00 AM and she finally starts braiding, she shows me the first braid and I say no that's too small and she repeats "too small?" And rolls her eyes and angrily cuts the braid to take it out. Time passes by and she is being extremely rough with the braiding, knotless braids are supposed to be tension free and this experience was not that at all. There was an incident where she literally yanked my hair to get me to keep my head on one side and I had to yell at her and say "YOU'RE HURTING ME". Throughout the appointment she had an attitude whenever i would move to stretch she would grab my head and try to push it back in the direction she had it and was always sucking her teeth and rolling her eyes if i moved the slightest inch. The last incident that sent me over the edge was I asked for some tissue to blow my nose and once I did she like "you need to go wash your hands" which I didn't mind because I was going to go wash my hands anyways so I said okay. When I come back she's asking everyone in the hair salon for a mask and nobody is responding to her so she just continues braiding. About an hour goes by and I clear my throat because I haven't had any water so as I reach in my bag for water she stops doing my hair and storms away rummaging through boxes in the store. She then comes back and literally shoves a mask in my face and says "you need to put this on." So I said no, I'm not putting the mask on everyone in here has on no mask why are you coming to only me , and she says "well you blew your nose and now your coughing" and I said first of all I blew my nose an hour ago because I'm a human and I'm allowed to go blow my nose and second of all I'm not coughing so no I'm not putting the mask on I don't even know where you got it from. She then proceeds to hold the mask in my face for another minute and then slams it down on the counter and starts talking angrily in her language. I will never come back to this salon and I will be getting a refund for this because at the end of the appointment i didn't even receive the style i asked for! Extremely rude women, horrible customer service, and inexperienced braiders who claim they know how to do a style and don't. read more

Rebecca's Hair Braiding - Braids i asked for - Hair Stylists Near Me - Gaithersburg, Maryland

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Loved my hair! Rebecca's team was fantastic! Very neat and professional. Will be back there soon. read more

Rebecca's Hair Braiding - Hair Stylists Near Me - Gaithersburg, Maryland

I've found a new hair braiding salon, ya'll!!! So far, so good!!! The service was fast, too! I got micro-twists in about 3 hours!!! Granted, I don't have a full head of hair still these ladies work w/expediency. The price is an absolute dream! For the skill these ladies have, I haven't paid this amount for anything "micro" since my friend used to braid hair at her house about 20+ years ago. Clearly they aren't trying to get over on anyone w/crazy pricing or half-assed service. The shop is clean, as well! Go see Rebecca and her ladies!!! read more

I will not usually write a review on any Business unless there is a real issue or concern . Let me start by saying please find another shop to go to this place is PATHETIC in the way they treat their customers . I went in for the first time several month ago to get my hair in box braids talk with the owner Rebecca . I texted her a picture of the style I wanted and she said texted back saying yes she could do it . Get to the shop at 9 am and sit in parking lot over 30 minutes shop not open . I call Rebecca to say she is on her way but once there never apologizing for being late . Get inside shop the stylist cleaning up the shop from the night before not a good sign . Rebecca assigns me with another stylist to do my braids in which I show her a picture of the style I wanted. She and Rebecca go back in forth in their African language discussing the style which turned out bottom line stylist says I can't do this style because of your hair isn't long enough and I am thinking isn't this the point of getting braids to get that style. It took 4 hours to do a style I didn't ask for but accepted. I went in 3 months later to have braids redone and was placed with another stylist who assured me she could do the style from the picture I showed .second time around here we go again . This stylist was one of the most unpleasant , bad attitude unprofessional person I have encountered in a very long time . She coped an attitude during braidig each time I asked if she understood completely what I requested . Not to mention she did a bum job which took from 9 am to 7 pm which is my entire day spent with someone that has no clue how to braid . When i said this isn't what i asked you to do she said sit back down i will take them out i replied absolutely not she said to me please don't come back. I said you read my mind. She also charged my credit card 2 times for 1 service in which I spent 2 days on the phone with my bank trying to resolve. These people know absolutely nothing about customers service or ensuring customers are happy with their service. I am in to 2 weeks of having braids done and now several braids have fallen out. I call Rebecca regarding this matter and she lied about calling me back . STAY AWAY FROM THIS DUMP !!! I haven't seen these fools sanitize any stations stay AWAY !! I gave this place 1 star. If I had it my way they would get no stars period . Go back to school and learn customer service skills because its rude to speak in your language about the customer . Learn some etiquette please ! read more

If you don't have anything to do you can certainly book with them as having appointment means absolutely nothing to them. On top of that, you have every staff member playing tag team with clients. I had 4 different people in my hair which took 7 hours to complete a 3 hr hairdo, after starting my hair 1 hour after my appointment time! To top it off I did not get the length I wanted, the length the owner, Rebecca, started off with. So my hair is now layered and unable to catch up. read more

I've been coming to this braid shop over the last 2.5 years. Each time, I get a different style & they NEVER disappoint! The work is always flawless & I get so many compliments. Rebecca & her team are very professional & highly recommended! read more

Dont go here, they do braids super tight. I have been wearing braids for years and this is the first time i had tension bumps. Not worth it all and very painful. I will not be returning here read more

Rebecca has been braiding my hair since 2015. Her work is impeccable and meticulous. I receive so many compliments when my hair is braid. read more

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My daughter and I got feed in cornrows. We got quick appointments and the style took about 2 hours. Looks great.

The service here sucks!!! I warn you don't go here, I had 4 people doing my hair at once. I have bumps all over my head. I've had my hair braided multiple times, and I must say this is the WORST EXPERIENCE EVER!!!! I contacted the owner about my concerns she read my text messages, but didn't even reply back. HORRIBLE customer service,I wish I could give 0 stars!!!!!! read more

went during the covid 19 crisis. my beautician was not available. so i went to try this amazing rebecca hair braiding. well lets just say. never again....... my weave was not put in properly. i paid for a full weave. anytime u can take your whole hand in slide under the frontal. not . and then the way u styled it so it wouldn't show until after i left. never again waste if my money during this time. only good things i can wear a baseball cap to cover but i shouldnt have to. read more

I think I've found the braiding salon I will be frequenting from now on. I have never gotten my hair braided so quickly (3.5 hours) and so beautifully. Everyone was very friendly and the braider made sure I was happy with the size and length of my Senegalese twist. At one point there were 3 women braiding my hair which no doubt went into how quickly I was finished but they all gave the same level of care and attention. And for the price, this salon simply cannot be beat. I highly recommend Rebecca's Hair Braiding, I could not be happier! read more

Ok, so I decided to check out Rebecca's after a colleague got her hair done. It looked impeccable! So I decided to check her out! Her rates are the best in the area the place I frequent in DC is much more expensive, but the work is a cut above the rest. I got my hair done the end of Feb, I immediately noticed a substantial amount of braids are coming out at the root. As most would do I informed, Rebecca, no response. Fast forward, it's now two months later. I get there at 6:05pm today- yes, I'm late. I again, explained the severe breakage she conveyed" what happened maybe, they were put in to tight. ". She never once apologize nor did she try to rectify her establishment wrong. Moving along, most of my micro minis fail out ( I've been getting this hair style for 12 years, so I'm fully aware this hairstyle can be rough on the hair. My edges and back area are non- existent at this point)I have several bald spots. I'm actually just leaving her shop- I was afraid to take them out myself. Needless to say, I will never patronize this place again. read more

Will never go back to this place again. I have been to many hair braiding places in the Germantown- Gaithersburg area and can't believe how I was treated today. I made my appointment 2 1/2 weeks before my appointment told them I wanted Senegalese was told medium is $160 agreed that is what I want showed a pic of how I wanted my hair owner asked me again what size said medium. They took it upon themselves to make them small then tell me the charge is $180.00. I said no that is not what I agreed to. How u going to tell someone one price then switch it up when u feel like it. That is not good business practice. Also they started my hair at 9:30 am and did not finish until 6:30 pm when I was told it would take 6 hours and I had two people doing my hair worst place ever. Update I got my hair done on 11/18/17 in senegalese on Thanksgiving one twist came out and today 11/29/17 another one came out never again read more