It is my opinion that the staff at this dentist office has not been properly trained to deal with patients who are highly anxious when visiting dentists. The dentist in charge blamed me for her hygienist's inability to understand the fear and pain I was experiencing. The hygienist was speaking in a loud demeaning voice, which I later found out was the practice of this office, so that all other people, employees and patients, in the office heard what was going on in my visit. I explained that I wasn't numb but did not allow additional anesthesia due to the absolutely painful injections I'd already received. The 4 injections numbed my face, including my nose, cheek next to my nose, and my eye, but left my gums and tongue completely NOT numb. I told the hygienist I wasn't numb. This is when I felt the hygienist began a chastising tone with me, speaking very loudly. I called to speak to the dentist. She told me that I came to the office expecting a bad visit and that is what I got, a horrible experience. I actually prayed that all would go well, that I would be numb, and all would be fine. But that was not my experience. It's been more than 24 hours, and I'm still experiencing debilitating pain. And for my prize, I was given mouthwash that will stain my teeth, according to the paperwork, and an electric toothbrush. I would have rather had an experienced hygienist that was properly trained in calming the anxious patient. read more
