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    Rebecca Coll, DVM

    1.0 (1 review)

    Services - Rebecca Coll, DVM

    Pet physical or wellness exam

    Pet vaccinations

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    8 months ago

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    VCA Allen Park Animal Hospital

    VCA Allen Park Animal Hospital

    (35 reviews)

    Downriver

    I am writing this review with a heavy heart, as my recent visit to with my injured puppy, Nigel,…read morewas one of the most traumatic experiences I have ever had at a veterinary office. We arrived in a state of emergency--Nigel was bleeding profusely, and both of us were covered in blood. Unfortunately, the initial experience at the front desk was deeply distressing. I was met with coldness and a focus on payment processing that felt completely disconnected from the urgent, life-threatening situation unfolding before them. In a moment of panic and trauma, that lack of empathy was incredibly painful. However, I feel it is vital to acknowledge the medical team that stepped in. Once we moved past the front desk, the level of care shifted entirely. I want to express my deepest gratitude to the veterinary assistants and to Dr. Wheet. Your genuine empathy, professional support, and kindness during such a horrific process were my only source of comfort. Dr. Wheet and the medical staff are the sole reason I am giving this clinic four stars. They provided the high-quality, compassionate care that Nigel--and any pet owner in crisis--deserves. I truly hope the administrative team takes this feedback to heart, because the front-of-house experience does not currently reflect the high standard of care provided by your doctors and assistants.

    Horrible service starts when you arrive for a 10am appointment and the front desk girl is annoyed…read morethat you are asking how long. The prices? It's a total ripoff! Starting for $32 for nail trimming. My dogs shots came up to $456. Some of the shots were questionable with the hustle starting with the iPad. 1. Ripoff 2. Poor service 3. Clean 4. Nonsense on the BS services.

    Rebecca Coll, DVM - vet - Updated May 2026

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