Always so kind and helpful, very responsive to messages outside of appointments, and I feel like…read moreappointments are always quick and pain free. Thank you very much for the welcoming environment and competent care, I feel that I can really trust the staff with my cat and they seem very knowledgeable. I would highly recommend this vet!

The reviews don't lie! These people are angels on earth : ) I am a super anxious pet owner, and I…read moreappreciate how staff always listens and makes you feel like the only patient. So much love and care from getting checked in to seeing the doctor.

Best bet in town!! No appointments but if you show up first thing in the morning (they open at 9)…read moreand get on the list you will be seen that day. I was told 1.5-2 hour wait and I could go home and they would call. They called me back within 1.5 hours and I walked out the door within 30 minutes. Doctor did thorough exam, all cat vaccines including 3 yr rabies and medication for $200! Will be back with my kittens.

I have been bringing my dog to this Hurley veterinary clinic since 2015, and unfortunately, I have…read moreseen a significant decline in the quality of care since the pandemic.Last year, my dog was diagnosed with heart failure. At the time, I was told that there was nothing more that could be done beyond managing his condition with long-term medication. I later discovered that the clinic's medication prices were substantially higher than what I could obtain through Chewy, so I began filling his prescriptions there instead. The clinic approved several prescription refills, but then informed me that they would no longer authorize refills without additional blood work. I recently paid approximately $200 for an office visit, during which the veterinarian stated that my dog was retaining fluid. Despite this, my dog's Lasix dosage was reduced. This was confusing to me, especially given the seriousness of his condition. I have also experienced concerns regarding pricing. For example, I was charged $35 for a body spray that can be purchased online for $19.99. When I asked about returning it, I was told there was a strict no-return policy, although I did not see that policy clearly stated on my receipt. Beyond the financial concerns, I feel that customer service has deteriorated. I found my interactions with management to be rude, dismissive, and overly focused on generating revenue rather than prioritizing patient care and client concerns. After being a client for many years, I am deeply disappointed by my recent experiences and no longer feel confident recommending this clinic. I've also noticed that since 2019 there do not appear to be any African American employees working at this facility, whereas before 2019 there were several. I'm not claiming to know the reasons for this change, but I do believe consumers have the right to consider a company's hiring practices and workforce representation when deciding where to spend their money. If a business does not appear to reflect or include members of our community

Love this place for grooming and daycare....! I have been bringing my Kody here for the past 4…read moreyears. He is not the friendliest doggy but Lisa, his groomer, is amazing with him! Thanks Lisa for being a great handler and groomer... I'm truly grateful 4 you.

Been taking my cavapoo to Canine to Five for grooming for a year. I never had any issues until this…read morepast Tuesday. The groomer Lauren said he was matted on his ears and neck so he needed to be short. My son picked up our dog because I was at work. When I arrived home and saw my dog I was FURIOUS! He was hairless to the point you can see his bones. I paid $122 which includes de-matting but he has no hair so what was departed? Literally shaved him bald. I never received a call asking for permission to cut off all his hair. My dog doesn't even look like himself. Every time I look at him I want to cry because I'm so angry. I called to cancel his future appointment and i was asked what happened and did I want to go to another location. No THANK YOU! Will no longer be utilizing their daycare or boarder services either because I don't trust them with my fur child.

Platz staff & Dr. Panagos took good care of our Old Girl Chloe again today with kindness,…read moreprofessionalism, & efficiency. Our goal is that she will be back to her happy self with a spring in her step even though she is now a senior dog. Chloe will be 16 in January, & a big part of her longevity is homeostasis applied by both love and good veterinary care. Platz Animal Hospital cares about our fur babies. X

Love, love, love this place! The veterinarians are very caring towards my pets. Especially with…read moremy dog that has cancer. I regret that I did not find this place sooner. I had to go through a couple places that felt like a money grab. This place is not like that. They are honest, and affordable. I would 100% recommend this place!

This review is based on my experience in April when I adopted my new kitten Aiden who at the time…read morewas 6 weeks old and is now almost 10 months. I had been looking at the available kittens in the humane society's website for a week or 2 before I came and I noticed that it was best to go in early in the day. Prior to coming to this location, I went to the satellite location at Petco by Lakeside mall. As I had put my previous cat to sleep in early March and she had been a girl, I was there for boy kittens. The only kittens at that location were girl however the staff working the cat area were really helpful. I was informed that there were 2 boy kittens that would be available starting in an hour at the Detroit location. The staff told me to call the number on the sign immediately when I arrived in order to get in line. I was about 15 minutes early and when I called, they answered right away and put me in line. I was the 2nd person in for adoptions but the 1st person going for cats/kittens. The staff member that helped me with the adoption was so nice and helpful. She answered all of my questions and within about 30 minutes from when I walked in, I walked out with my new kitten Aiden. I recommend the humane society for adoption of cats and kittens.

I think their whole operation is a scam. I adopted a puppy there a few months ago. They contacted…read moreme twice to see how things were going. It was too soon to tell with the first email they sent. They were to contact me with some issues I was having but I never heard from them. so at the exact 60 day mark (they give you 60 days to decide if you want to keep the dog) I got another email to see, once again, how it was going. Told them about my issues and they said I would get a call....once again, never called me. So now it's past the 60 days for a surrender and a refund. AND TRYING TO REACH THEM IS A BIG FAT JOKE!! 1 stinking number that is never answered...a receptionist at the,Detroit office even told me it would be a waste of time trying to call. And if you want to surrender the dog you need to make an appointment and there would be a $60 fee. On top of the $25 I paid to decide if I wanted the dog to begin with. They would have him on "hold" till I came back the next day....and it better be within 24 hours or you lose everything! All this for a Detroit alley dog. AND why do they guess the info about the dog? They gave me a birthdate (dog must have told them) and they said it would be a lap dog. Well it's at 40 pounds as of today.... you need a pretty big lap to hold that dog. We never had issues with mhs throughout the years and those were the best dogs we ever owned! Things sure have changed. I am sooooo disappointed in the whole process and the dog. Will never adopt from them again.

I'm still having great experiences at this vet. Dr. Burke and her staff are so good at putting my…read moredogs - who don't like seeing the doctor - at ease. It's clear that they love animals. Their medication prices are also good.

What a wonderful experience. Sadly we had to put our beloved pet Trooper down on Tuesday. We were…read moregreeted with such warmth and professionalism. After leaving that day we felt amazing that Trooper was treated with such respect and tenderness. Dr Burke showed such compassion and professionalism. As a matter of fact the whole staff at this clinic was just incredible. Going back to the old days when people really cared about their profession and went out of their way to help you. We waited 5 years to get into Little Friends of Ferndale. They were welcoming Dr Amon to their team and accepting new patients. We have 3 rescued cats and so pleased we can give them the best care possible.

I visited them yesterday for my kitten's initial appointment, choosing this clinic based on…read morepositive reviews. Having owned pets all my life and worked with many local veterinarians, I was very impressed by their professionalism and welcoming approach from my first call. The office staff was wonderful, and the veterinarian was exceptionally kind and honest. There were no unnecessary upsells or additional appointments, and I received helpful tips to save on care. I'll bring all my pets here in the future.

It can be challenging to find a vet with quality service that isn't price gouging their customers…read more I came here same day due to my dog's sebaceous cyst rupturing. They were professional, courteous, and knowledgeable. I appreciated that they were extremely transparent about costs and different treatment options. I've only been here once, but based off of that experience, I highly recommend this place.

This organization is hands down one of THE BEST places around and we are SO fortunate for its…read moreexistence. I have been to this location for low cost vaccines, and spaying for my personal cat which the staff and care was phenomenal. I have also utilized their TNR program for a feral cat who birthed my new kitten which was also quick, efficient and a great experience. I've received guidance from their staff on help with a feral cat colony in my area regarding cats that need medical treatment. Overall, they are honestly the most caring and devoted people I've ever met. They show SO MUCH compassion and love towards animals and those that are trying to help animals. I highly recommend them!

Our usual vet had their doc retire, based on a recommendation from Animal Welfare Society (we got a…read morenew kitten there), we used them for our shots for our new kitten and booter for the older cat, and the new kitten's spay. So two visits, one overnight stay. Located on a very industrial side street near the Mound Road Plant. Large facility, very well organized. Clean. Professional. Bright. From the pet owner side everything went great, and the kitten is healthy and the incision is minimal. Fees are also very reasonable. They discount for including spay. They also support feral colonies, making them more healthy and spaying them in capture and release.

We had a very sick younger cat. Dr. Carter was concerned and sent us to an ER vet. The ER vet…read morediagnosed our cat with intermediate cell lymphoma, administered chemo and told us that additional testing was not needed. Dr. Carter got the test results and was not convinced it was lymphoma. She had us get different meds and order more testing. Within 48 hours of taking the non-lymphoma meds our cat was acting livelier than she had in months. Additional testing is still not 100% conclusive that we're out of the woods yet, but it is much more likely that our cat DOES NOT have cancer. Our family cannot thank Dr. Carter enough for her care and attention devoted to our lil' baby. We cannot imagine the route we would have taken had Dr. Carter not went the extra mile and treated our cat as if it was her own. We will be Dr. Carter patients for life!

We have followed Dr. Carter from her old practice where she cared for dog Charlie for 15 years…read morebefore he died of old age. She is now caring for our dog Willie. We have found her and her staff to be extremely caring at all times. They treat their animal patients as if they were family. They were very understanding of the process of letting go and euthanizing a beloved pet. I would highly recommend LaFond Veterinary Hospital because of their personal care. Jeanne B

I am writing this review with a heavy heart, as my recent visit to with my injured puppy, Nigel,…read morewas one of the most traumatic experiences I have ever had at a veterinary office. We arrived in a state of emergency--Nigel was bleeding profusely, and both of us were covered in blood. Unfortunately, the initial experience at the front desk was deeply distressing. I was met with coldness and a focus on payment processing that felt completely disconnected from the urgent, life-threatening situation unfolding before them. In a moment of panic and trauma, that lack of empathy was incredibly painful. However, I feel it is vital to acknowledge the medical team that stepped in. Once we moved past the front desk, the level of care shifted entirely. I want to express my deepest gratitude to the veterinary assistants and to Dr. Wheet. Your genuine empathy, professional support, and kindness during such a horrific process were my only source of comfort. Dr. Wheet and the medical staff are the sole reason I am giving this clinic four stars. They provided the high-quality, compassionate care that Nigel--and any pet owner in crisis--deserves. I truly hope the administrative team takes this feedback to heart, because the front-of-house experience does not currently reflect the high standard of care provided by your doctors and assistants.

one of the receptionist was giving me dirty looks, even my nephew saw it. She made me wait forever…read moreto check out and when I asked her what's taking so long she went off on me called me trash twice and came around the desk like she wanted to fight. she would not stop talking so I was saying things back to her. the messed up part the manager was sitting right there and did nothing. I work in the medical field and if I dared to call a patient trash etc I would have lost my job but instead the patient is wrong and I am kicked out. So I guess it's ok for that office to call patients whatever and the doctors believed it was all my fault