So disappointed with this place! I've been taking my dog here since I got him, 3 yrs ago. He had…read moresevere gastrointestinal issues every month after starting monthly flea/tick/worm meds. After a year of seeing them every month for vomiting and diarrhea, I discovered that it was caused by one of the meds. Yes...I figured this out when I missed one of the doses, but he got the other. When I gave him the missing dose, the vomiting and diarrhea started. I searched the web and that particular medication was notorious for causing gastrointestinal issues. DePorre put him on another med...which I found was a double dosage with the first med. Unacceptable! Last year, my pup broke out in hives and developed ear infections. After several visits, DePorre couldn't figure it out...nor did they seem concerned. They just kept charging me for ER visits. I took him to Eastpointe Animal Hospital, where they immediately took samples and determined that he had an allergic reaction to something in the environment. This was his first visit and they got it right...at a fraction of the cost! He was on allergy shots for the summer and he didn't have any more reactions. Unfortunately, that doctor retired and i ended back at DePorre earlier this year. My dog had been throwing up and would not eat. I took him to DePorre on the 3rd day. They took blood samples and sent them out to be analyzed. They said it would take 3 days for the results. I'd grown concerned because he hadn't eaten or had anything to drink in 3 days. They gave him some fluid (under his skin) to counter his dehydration and told me to come back if he didn't take in anything by the next day. By the next day my dog was very weak...still not eating or drinking. I took him back to DePorre. They wanted to charge me for an ER visit, which I refused to pay. They took "in house" blood tests (don't know why they didn't take them he day before), which came back inconclusive. The doctor told me that I should take him to the hospital...where I paid an additional $5,700 for them to diagnose him with IBS. The blood tests that DePorre took were insufficient. They didn't check for electrolytes! I'm completely outdone by the insufficiency of DePorre Veterinary Hospital. If you value the life of your animal (and your finances), don't take them here! They will take your money and not think twice about your pet.

First visit today with my dog. She is very timid but the staff was patient and kind. The vet…read morediagnose an issue we were trying to solve for years. I am very thankful and highly recommend Deporre Vetetinary.

My cat is ancient, has teeth/gum issues and was losing weight rapidly…read more The staff at Burrwood were gentle and kind. They took care of my old man in the best way they could and even showed me the costs upfront and were not afraid to suggest that if I needed to go elsewhere for price concerns, that they understood. My reason for a 4 star is simply that they're not labeled as an Urgent Care, nor was that said to me when they were recommended via another popular vets office in Ferndale...and its also just not in plain sight. Still, Dominque as well as the rest of the staff we encountered, were the kindest, most gentle people to talk to throughout an anxious ordeal for a furry-loved one. Thank you, thank you for taking such good care of us.

It's incredibly hard to find a good vet these days. Almost as hard (if not harder) than finding a…read moregood doctor for yourself. We were fortunate enough to not have to experience any bad vets before finding doctor alex and his team. By far the most amazing experience we've had with a vet. He even sits on the floor to be in line with the dogs he sees!!! Who does that?! Haha. So thankful for Dr Alex taking care of our baby as if it was his own. Can't thank him enough for what he does! Highly recommend Burrwood and their team. They are truly something special and a rare breed of doctors and team. love you guys!

Great listening totally nailed treatment! Cat people and…read moredid not waste time on unnecessary diagnostics

Dr. G is just wonderful. We had our cat spayed, she was in heat, and they didn't even charge me the…read moreextra $65 for that. They are so attentive and really explain procedures and recovery well. Her incision healed so quickly and was perfectly clean. They have a very friendly staff that answers phones and schedules, and it's a very convenient location. They have been in business for years, and I've been coming tot hem since I was a kid with my parents' pets. They are not pushy about getting "extras" and everyone is very accommodating. They are busy, but will take the time with you and your pet. Clean and organized; a great veterinary office.

Seek other vet care. I called them and they were not easy to communicate with what so ever.read more

Poor Customer Service…read more Please be advisement d unless you know the diagnosis of your pet problem don't take them to Orchard Maple Animal Hospital. I took my dog there and informed them he had stomach problems with (TMI) diarrhea Dr.Schumer Prescribed him medication for that symptom. Aftergiving him all the medication he still had the problem. I had taken him to be groomed and the technician told me he had an ear Infection. This all took place in within two weeks. I called the hospital back and was told they only treat symptoms and don't look any further. I paid $150.00 but they refused to see him again without another ofc visit cost.

I have been going to Ross for 20+ rears. I no liked Dr. Ross before & really like Dr. Mazzuchi…read more The vet techs and office staff are nice too. They don't have any breed bias. I have an American Bully which people can be intimidated by, but they love on her & treat her like a princess. Finally, although they are in Bloomfield Hills, I feel Ross' prices are fair.

The staff here is always so kind and compassionate, related to caretaking for our pets. We love…read moretaking them here and trust that our cats will be treated with dignity.

Believe it or not, I use to use this vet when it was on Greenfield. It was the back up vet when my…read moregreat cat specialist vet was closed. Always caring and reasonable prices. My best friend has used them for over 25 years. Was able to get an appointment within a week. Very understanding about what I needed, letter for new apartment and a rabies shot for Oscar the cat. Had a blanket on a heating pad for Oscar and a very gentle staff that even gave him a treat to calm him down. Could do the exam but not the blood work. Will come back for that with calming medicine. Prices more than fair. Upfront with their pricing. May be a little drive from where I live, but worth it.

This place is the biggest money grab. Took my dog in for severe skin issues. Without any testing…read morethe vet insisted it was a form on skin cancer. Did a number of tests, everything came back inconclusive. They suggested I do a $1500 test that required sedation, after me already spending hundred of dollars with them. The first appointment I said o was sure it was allergies and they ignored me until my 5th appointment, and over $2500 later. they finally put him on allergy medicine and he's so much better. A couple months later I call to get a refill and they say in order to refill his ALLERGY meds he needs a well visit, and that my previous visits were "sick visits" so they don't count. Such a joke!

Save yourself the time and headache of "shopping" around: This is ONLY place you want to take your…read morefurry loved one. Due to my sweet senior dog's proclivity for medical mysteries in the past year and a half, we've now sought care with OVRS three times (for three different reasons). Three times, they've saved my heart dog. And here's the thing: They do it all with a level of care, patience, warmth and professionalism that I've never experienced *anywhere* else, not just in the veterinary world. With so many emotional pet parents, their jobs must be unimaginably difficult and heartbreaking at times. But I've never seen anyone have a bad day, never felt rushed with my questions (and believe me, I had SO MANY), and never felt anything less than the only and most important person in the hospital, no matter how crowded the waiting room area was. This time around, Hurley had a hygroma that ruptured and turned necrotic, which needed a pretty extensive surgery, a skin flap and many, many staples. Drs. Fidell and Greene were excellent at intake, quickly diagnosing an issue that had baffled my local vet and sent us there in the first place. Dr. Greene managed to get me a surgical consult the same day, and although the surgeon's schedule was packed, they somehow found room the next week for my Hurley's procedure. Dr. McDonald-Lynch did the most incredible job with the incisions; her surgery is ART. I was prepared for the worst when I went to pick him up, and I was stunned by how good everything looked, less than one day after she cut open nearly his entire backside, removed the affected area and sutured him back together. How she and her team made what to me seemed like a pretty major surgery seem almost routine blew me away. I got texts from the operating suite from a wonderful surgical nurse named Alanna ("He's doing great under anesthesia!") and a photo immediately after. Later on that evening, I also received a text with a picture of my guy resting comfortably and smiling with the cutest sunflower blanky in his "room" for the night. You can call 24 hours a day and someone will update you like they have all the time in the world. You *can* schedule a visit, but the nurses in the back will love your pet like they are their own, and after our initial experience at OVRS, this helicopter dog mom had zero anxiety or need to make sure in person that her fur kid was OK. The receptionists talked to him over the counter while we waited, and even came out when it was slow to pet him. I watched more than one vet tech deal with a distraught owner with grace that would humble Mother Theresa. No one lost their cool or was anything but pacifying and kind and professional to a degree that made me want to stand up and clap for them. That CANNOT be easy. And the hugs! If you're a hugger, this is your place. A receptionist came around the counter to hug me when I was tearful about how I'd be able to afford the procedure. Alanna had a warm hand on my shoulder when she explained difficult things. Dr. McDonald-Lynch's eyes are so kind and her smile so genuine. Drs. Fidell and Greene were Johnny-on-the-spot with tissues and comforting words. Everything is so heartfelt and pure that it's hard to believe these people often only meet people like me on some of the worst days of their lives. All of the "extras" like that make a world of difference to someone who's stricken about leaving their beloved family member overnight (or for several days) in a stranger's care. These vets and their team are the best in the area, and it's not even close. They came to me with a Plan A, a backup plan if things went awry, and a backup plan for that backup plan, so I never had to panic if things weren't perfect at the first try ... but thank God and these people, they were. I know Hurley won't be around forever no matter what I do, but it's so, so important to my mental health that, at the end of our journey together, I can tell myself that I did everything possible for him. If this visit would have ended differently, I would still be able to have peace through my grief that I gave him the best possible chance by bringing him to OVRS. There wouldn't be any thoughts of, "What if I'd taken him somewhere else?" If he hadn't been saved there, he couldn't have been saved anywhere. I thank God and the folks at OVRS for saving my Hurley, but even if there was nothing to be done, I would still stand on everything I said above so that someone like you could hopefully understand just what kind of wonderful they have at this hospital. When it comes to your furbaby's life, don't waste precious time anywhere else. This place is the ONLY place you want to be.

Excellent care for an emergency situation with my dog. The turnaround time on a Saturday afternoon…read morewas very quick considering it was an emergency.

Always a good experience. My dog is never nervous. Staff are knowledgeable, courteous, and…read moreflexible and helpful. I really like this vet.

The vet who saw my animals was very thorough with all of them came back, answered questions and was…read morevery thorough with everything that was going on. I would highly recommend !

My mom's beloved dog has a heart condition and it got to the point where her regular vet…read morerecommended a cardiologist. Based on appointment availability we landed at BluePearl about 2 years ago. I'm glad we did, though! Every 6 months the girl has to go for a ultrasound and possible echo to monitor her heart and make sure it's not worsening. I've gone with my mom to several of these appointments, including taking her solo to one today and everyone here has been lovely to work with. From the receptionists checking us in, the techs taking care of our dear girl, the doctor coming in to explain the results and tell us next steps (she was stable this visit. YAY!), and the clerks checking us out, they've all been lovely and made us feel comfortable and reassured. Prices, like others have said, are a little steep. But specialists in general are pricey so I don't feel like it's going to me much different if you go somewhere else. Also, I don't quite feel like they're upcharging us on anything. Even just today they didn't do the echo because the first two tests came back stable. That saved us several hundred dollars that they could have possibly charged us for. So I appreciate that!

I brought my dog to BluePearl Pet Hospital during a very difficult time, and unfortunately the…read moreexperience added to the stress. When I arrived, I was not greeted and had to approach another staff member for assistance even though they were not occupied. Throughout the visit, communication from the veterinarian felt cold and lacked empathy. When I asked what they would recommend if it were their own pet, I did not receive a clear or helpful answer. During one of the most difficult moments, while we were grieving and saying goodbye, the demeanor in the room felt inappropriate and not aligned with the seriousness of the situation. When we returned with our other dog to say goodbye, we were allowed to spend as much time as we needed, which I appreciated. However, we were given a final price in the room that later increased at the register, which was frustrating and added confusion during an already emotional time. We also experienced another unwelcoming interaction at the front desk, where I had to repeat myself to be acknowledged. I understand emergency clinics are busy, but compassion, clear communication, and consistency matter, especially in end-of-life situations. Based on my experience, the customer service was poor, and I did not feel supported during a very emotional time.

Dr. Schwartz, is a wonderful vet and his office is a pleasure. We have used several vets over the…read moredecades and Dr. Schwartz is by far the best one. Our dogs are now 14 and 15 and Downtown Birmingham Vet is the only vet's office they willingly enter, which seems magical to us. The staff is tremendous and the fees are very reasonable compared to any of the vets we have used, and none of them have been in high rent areas like Birmingham.

My family switched over to this veterinary clinic a few years ago after our previous vet retired,…read moreand words cannot express our disappointment. If I could give this clinic zero stars, I would. PLEASE READ For 2 years, our dog had multiple symptoms that led us to believe that something was wrong. We took him to appointment after appointment trying to get to the bottom of it and Dr. Schwartz repeatedly dismissed our concerns, telling us that our dog was "just old". Our dog turned 10 this year and became sicker than we had ever seen him. Again, Dr. Schwartz dismissed our concerns and prescribed an antibiotic to our dog without even seeing him in person. Because our dog's symptoms were so severe, we chose to get a second opinion and found out that our dog had Stage 4 Spleen Cancer. Because the cancer was detected so late, he could not be saved. Our dog died in our arms this past weekend and our hearts are broken. We will NEVER bring another animal to this clinic again.