They been really good for temple the service dog my dog loves them they always helpfulread more

I called to try and make an appointment for my cat who could be dying, and the bitch on the phone…read morelaughs about it.

Staff was very professional and accommodating as I sought some assistance in administering…read moresubcutaneous fluids for my welsh terrier (non emergency). They were reasonably priced and delightful to deal with.

I brought my cat in over life threatening symptoms. I was left inside of a room for a full two…read morehours, and not a single person came in to examine my cat. No one checked in, no updates were given, and multiple people came and left while i sat and waited. The receptionist was very nice, but I wasted precious time I could've spent elsewhere. PLEASE dont go here especially if you are non-white.

We got a puppy a few months ago and decided to try this vet. Overall, Dr Savage is really a great…read moredoctor, but the person working the front desk is awful. I called the day before my appointment to tell them I needed to change my appointment as something came up for work. The minute I said it, she was like well you're not getting in until the end of June (one month away). I explained to her that I just needed one more shot for my series of vaccines. She says... we don't have any appointments and you'll have to start the series of vaccines all over again. Obviously I'm not going to do that so I got her records and called another vet. They were more than accommodating and squeezed me in one day later. It's too bad that I'll never go back... Dr Savage is really a great doctor. I really liked her, but I'm not going to deal with some nasty person at the front desk.

Highly recommend!…read more Sought out Goodison for a second opinion and they were a tremendous help. Dr. Doug is awesome in making you feel confident that your beloved pet is in good hands. After dropping my dog Silvy off for a surgery, I never felt anxious or worried because I felt at ease with the entire staff. An honorable mention to staff member Clara as well. Thanks so much Goodison!

Everything from our initial call through our first appt. was great. The front office staff reached…read moreout to let me know when they received the records from my former vet, and were always very professional and friendly. We were welcomed and shown into a room immediately, and our vet tech was wonderful. Our cat is a big old scaredy cat, so we really appreciated how kind and gentle both the vet tech and Dr. Tate were, and that they were even nice enough to wrap our cat in a blanket they misted in calming pheromones. One reason we left our last vet was because they kept trying to sell us on every test and unnecessary thing our cat didn't actually need. So, I was really grateful Dr. Tate did a great exam, told us possible tests (i.e. blood work options) and then let us make our decision without judgement. We're so grateful we found Dr. Tate!

Switched to this vet since much closer to my home. I found the vet Dr. Tate very nice. Sad to post…read morethis review. In the annual check-up she detected a heart murmur and "gravely sounds" in my 6 y/o cat's lungs. She said she didn't think there was a need for additional testing, and told me to keep an eye on his respiration rate - count it when he sleeps and call them if gets fast. I did that, and over the next few months called their office on 2 different occasions to report respiration that was just over the "fast" side. The person that answered the phone took the information and I was told there was not a concern. I brought my boy back for annual exam. The night before he had a bad coughing fit. I was told they did an x-ray and that his heart was enlarged and he was in hear failure. I was there over an hour waiting and knew something was wrong. I was sent to Blue Pearl in Southfield - told they had vet cardiologists there. (NEVER go to Blue Pearl - terrible!) Discovered the next day that Veterinary Cardiology Consultants had an office only a few miles north of Troy Vet Hospital! At Blue Pearl they diagnosed my boy with congestive heart failure / hypertrophic cardiomyopathy (HCM). This was approx. $3,500 visit - after spending about $700 at Troy Animal Hospital. I followed-up with Vet Cardiologist Consultant's for my cat's care. In the following 11 months I've spent another $2,000 - $3,000 on consultations, echocardiograms, fluid aspiration, monthly medications, supplements, holistic care. My boy was in advanced heart failure and died two days ago. I've learned along the way that in that initial annual check-up at Troy Animal Hospital in November 2017 that the heart murmur and gravely sounds detected in his lungs were early & strong indicators of cardio myopathy developing. I wasn't even offered the option of additional diagnostic testing - I would have done it! Instead told she "didn't think it was necessary at this time." If testing had been done and treatment started then he could have lived a long and healthy life with condition management. Instead, his quality of life deteriorated fast - he died at only 8 y/o - and it cost me approx. $7,000 in that 11 months along with so much stress, sadness and grief. My heart is broken. My boy was one of those special cats - the kind even people who hate cats love. He deserved better. I understand mistakes are made in life but this was inexcusable. I called twice to report fast breathing afterwards and they weren't concerned!! Is this a matter of being too busy to give proper attention? Why not suggest testing to rule out a potentially deadly condition developing? I wish I had never stopped going to my previous vet who specialized in cats. My boy would be alive.

Thank you very much. Your staff is wonderful. They're very friendly, helpful, and…read moreknowledgeable. If I were staying in Michigan, your clinic without a doubt would be my first and only choice for any vetting that my kitties would ever need! They were exactly on time. They explained everything they were doing while they were doing it. My kitties were so relaxed and I was so relieved. If I could give more than 5 stars I would without hesitation. Sincerely Moira Martinchek

There are literally no words for how much Dr. Andrea means to me. Literally has went way beyond…read moreanything I could even ask for. This was a few years ago so I don't know what services Dr. Andrea is offering right now but she used to come to my house for at home vet visits because my cat was a scaredy-cat. Oh my gosh her and her amazing staff's love, care and compassion made a difference in my life whenever my cat needed serious help or just a check up they treated Doogie and I like family. I was in school and scraping for cash and I could not believe how well priced she was and the best vet I ever had (seriously.. thank you Dr. Andrea). I'm a nurse now and I find myself at the bedside still talking about how much Dr. Andrea (that's what i call her) meant to me and how much she did for me emotionally by going above and beyond when it was time to say bye to my best bud Doogie. I would expect "a vet" to be a service I pay for. No.. she was my angel when I needed nothing more in the world!!!! The anniversary of my Doogie passing, it will actually have been five years tomorrow, I think that's why these thoughts bubbled up... much to my surprise I don't get sad when I think that the anniversary of him passing is coming up probably because it was as peaceful and beautiful as it could've been. Xoxo to you and your AMAZING staff!! I will always be grateful for you!

This vet is a god send. Dr. John gave me hope that my senior cat with health issues can live out…read morethe rest of his days in comfort and dignity. The most kind and compassionate vet I've ever met. I can't say thank you to Dr John enough for the compassionate care he does and the work he's so dedicated to helping families and their fur babies. He is truly a guardian angel! This is the vet you should be going to! If I could give 20 stars I would. Thank you so much Dr John from the bottom of my heart!

On the night of the 23rd, Dr. John and his assistant from West Woodward Animal Clinic came to our…read morehome for an end‑of‑life visit for our beloved Daisy Mae. When him and his assistant first walked in, Daisy growled a little, unsure of what was happening. But within minutes, she completely relaxed around him and wanted all of his attention. My nervous system picked up on it immediately, and clearly Daisy's did too. He showed up with humanity, presence, with the quiet Veteran-to-Veteran understanding that doesn't need to be spoken. This told us everything we needed to know about the kind of person he is. Dr. John explained every detail of the process with clarity and patience. He told us what to expect, answered every question, and made sure we felt supported through every step. His presence reminded me so much of my brother -- the way he knew exactly when to be serious and when to bring a little light into the room. That familiar warmth meant more than I can put into words. When Daisy took her last breath at 9:28pm, he honored us by giving us private time with her. They both stepped outside into the freezing cold -- during a polar vortex with sub‑zero wind chills -- just so we could have those sacred final moments in peace. That level of respect and empathy is something I will never forget. What touched us even more was his integrity. He knew we had already spent nearly $3,000 on emergency vet visits earlier in the month and still came without expecting ANYTHING in return. We were only able to borrow $250 last minute for her cremation, and even then he tried to refuse it because he knew we were struggling. His compassion was genuine, not transactional. I had been syringe‑feeding and hydrating Daisy since December 30th, monitoring every breath, every symptom, to keep her comfortable and strong, never thinking such an experience would be necessary. I was living to keep her alive so trying to rewire my system to get back to reality has been ugly and incredibly painful. However, I am deeply grateful that her final moments were filled with love, dignity, and the gentle care of someone who truly understands the weight of saying goodbye. Dr. John gave us -- and Daisy Mae -- a gift we will carry for the rest of our lives.

Copied from my google review -‐--…read more I recently called West Woodward in attempt to see if the veterinarian on staff would be willing to even look at our fish to remove a splinter in his eye. The receptionist refused to ask the veterinarian for me. In fact, in response to me asking her if she could just ask him, she laughed sarcastically and said "what, do you not believe me?". I understand that this practice does not cater to aquatic animals but the absolute disdain and callousness of the receptionist in the face of my grief and desperation was heart breaking. Do not take your loved ones here if you expect an empathetic welcome from the suppor staff. You'll be laughed at, belittled, and disregarded. EDIT to add screeshot: Also, please note that she repeatedly told me to Google fish vets near me and would not listen when I requested she ask the veterinarian because the first vet that came up when I googled that exact phrase, was indeed West Woodward.

If you are looking for a Veterinarian who genuinely cares about your animals, I highly recommend…read moreBCAH. Every single person encountered was professional, kind and friendly. And the best part? They respect your budget! HIGHLY RECOMMEND!!

I switched to Blue Cross because their appointment availability is much sooner than other places,…read moresometimes even same-day. The staff is very friendly and compassionate. The doctor took time to sit with me and answer all my questions and concerns. They have medications on hand. They offer pre-invoices, so that you can always agree to the price before running tests. And they called me several times to ask how my cat was doing after the appointment. I had one cat go here for end of life care, one cat receive x-rays for fluid in the lungs, and a third cat currently receiving steroids for inflammation. She's also gotten blood work and the UTI workup here. I found that the doctors were knowledgable and helpful with FIV and FeLV+. As a pet parent with sick kitties, the staff cared for me as well as they cared for my cats. They communicated well through the whole process and called me with new ideas for behavioral issues.