My wife called this business to see about getting a massage, massage is covered by our insurance so she asked if insurance was accepted and instead of simply stating "No, I'm sorry I don't accept insurance", she acted as if she was above accepting insurance or taking clients that would use it.
I didn't give 1 star as I have no experience with the massage but I don't understand how someone who is running a business can be so clueless about how to treat prospective clients. After that we were hesitant about calling more massage parlors about accepting insurance but the next one we called did accept insurance but not Group Health, the lady on the phone then suggested some places that do. read more