Worst Property management company ever. slumlords that nickel and dime you to no end. maintenance…read moreand 24 hr notices are unreliable, if they do ever show up after locking your pets up. you can give them a notice to vacate and they will still try to screw you out of your deposit even after leaving the place cleaner than you got it "obviously" do not rent from them. #iceraid

This has been one of the worst rental experiences I've ever had. From the start, communication has…read morebeen rude and unprofessional. They made it extremely difficult to get basic information, constantly gave me the runaround, and even interfered with my ability to move forward in life--like trying to block me from getting my rental history just because I'm trying to leave. They've caused unnecessary stress for me and my family, especially when it came to handling Section 8. Instead of helping or working with me, they seemed more interested in making things harder. If you value your peace, your time, and being treated with respect, stay away from Casa. The one-star reviews are real for a reason.

Absolutely the worst choice for property management in all of Lincoln possibly all of Nebraska…read more Lazy and rude doesn't even begin to describe their unprofessional service. Never ever check in on their properties (literally the job), so problems go unfixed and renters go wild. With mowing (about the most simple part of the property management job) they push a mower (miss spots all over) leave snippy notes for renters, and leave weeds all over to grow and grow. No edging or weedeating around edges just a basic quick trim once its gotten so overgrown it can no longer be ignored. On the plus side if you're a renter looking to trash a property your renting these guys will definitely let you do it. Needless to say, they're causing me to leave a property I've rented for 6+ years now.

10/10 recommend renting from them! i was able to get ahold of them and everyone was super nice. I…read morewould 110% deal with this business again.

Rented from this company for close to a year. We had cockroaches a month in to leasing, we…read moreaddressed it and reached out for maintenance regarding it. Took 6months for them to schedule bug spray and then was not given 24 hour notice. From there on we paid rent until they never sprayed again. We withheld 1 month of rent and won our eviction court case against Property Management. Tanya should not be a leasing agent, as she is degrading, unprofessional, and overall rude and inconsistent. I am very displeased with any conversation we have due to lack of information and things getting done. Neighbors set our apartment on fire and landlords did nothing. Didn't come and look at the floor at all. So we Highly recommend against any property from this company. It is embarrassing to rent from them. Written with disgust!!!!

This was the worst landlord company I have ever experienced in my life. The house we rented was…read morefilled with bats(15+ bats were removed in the house by the tenant), rodent feces, and bugs. We went 2 months (July/August) with no air conditioning and they never came to fix it. We had mold growing in multiple places around the house and no one came to fix it. They fixed a water pipe leak by duct taping the pipe and told us to "not use that bathroom." They never fixed anything we asked them to while we were there and then once we moved out they made us pay an extra month and kept our damage deposit to make repairs that we did not cause . Under no circumstances if you are reading this post, sign a lease with this company. Tammy is nice, Bill is one of the most unprofessional, unaccommodating individuals I have ever meet in my life.

Renting from them has been one of the worst experiences in my life. They are always rude and…read moredisrespectful. They do not care; whatsoever, about maintaining the property in Wahoo. Between the snakes, insects, mice, and flooding, I was so happy to move out of this place. Do not rent from them. I had to choose one star to post this, but they actually get zero stars from me.

If I could give zero stars, I would. This company has shown their true colors time and time…read moreagain--unprofessional, lazy, and full of empty promises. They'll say whatever they need to just to get you off their back, and then do absolutely nothing. We've been waiting endlessly for a second dryer that was promised, only to be fed excuse after excuse: "We need permission from the owner," "We don't have keys"--really? Total BS. They clearly don't care about tenants once you've signed the lease. The lady in the office is a real peach to deal with (note the sarcasm), and the property manager, Taryn, is incredibly difficult to work with. The entire complex has been asking for Allo internet service for months. Instead of helping, Marcy told tenants we had to contact Allo ourselves to request a site survey. When we did, Allo informed us they've been trying to reach Taryn for months with no success--just to get approval to wire the building! If something needs to be repaired or replaced, you might as well do it yourself. The maintenance crew is useless--can't even handle a five-minute task without dragging it out or screwing it up. But of course, they still want to raise the rent without maintaining the property. Save yourself the headache. This property management place is a joke, and the people running it make it worse. AVOID AT ALL COST!!!

I lived at Chateau for three years and it was hands down the most beautiful apartment and seamless…read morerenting period of my life. This is a massive apartment complex with multiple buildings of varying styles and degrees of renovation. There is a huge beautiful pool area at the clubhouse, a gym with a reasonable amount of equipment that was usually always working, and a party room for rent. The office staff is friendly and helpful and the maintenance staff is wonderful to work with. I lived on Norfolk drive in one of the newer buildings. It was a three story locked entry building that always had a working elevator and the hallways and floors were cleaned weekly. Mail boxes and garbage were conveniently located close to my building. Plenty of uncovered parking space and both the parking lot and sidewalks were always kept in fantastic shape. In winter, they were salted and snow was shoveled. In the spring and summer the gardening was impeccable. My apartment was a spacious 2 bedroom with a bonus sunroom off the master bedroom. I live in a house now and still dream about the size of that bedroom, it was phenomenal. Huge sunken tub and separate shower in the bathroom. Nicely sized spare bedroom and bath and a beautiful up to date kitchen and living area. The apartment has its own water heater and central heating and air. It is very easy to keep your home comfortable regardless of what Nebraska weather is giving you. The walls and floors are pretty great in regards to sound proofing. I only occasionally heard muffled noise and never had any noise complaints for myself. The balconies were pretty large and mine faced a beautiful running trail and waterway. In the summer the fireflies danced off the water and in the winter a local fox frequently frolicked in the snow. It was a hard apartment to let go of. The rent was super affordable and never drastically went up or down year to year. In the end, all of my deposit minus the carpet cleaning was returned to me and my move out was as seamless as the three years I rented here. I think this is undoubtedly the best apartment I have ever lived in.

I recently moved here this year. I find the staff to be incompetent. First I was given the wrong…read morekeys to enter the building. That was time consuming during move in. Next my gym key worked but it would not let me in the pool. Then I was told I could probably get a garage after move in, my texts have been ignored. Today I received a tow notice on my car that said I had not moved it for 24-48 hours. This was after I returned from the Mall! The office staff said I had to change my stall everyday. I was angry. They must get a lot of this...she went into a robotic recitation of not wanting any further conversation. Long stor y if you are over 50 and retired this is not a good fit.

Don't bother renting from this company. They contact you by text not by phone. You and everyone…read morethat you live with have to fill out an app at $36 each. Make sure that everyone credit rating is above 600. Because if one person's isn't, they decline everyone. You have to contact them to see if you are accepted. Very unprofessional. Run don't walk.

Renting from RRE has been one of the worst experiences I've ever had as a tenant…read more When I moved in, the property had no working smoke detectors -- a basic safety requirement. I was told they'd be installed right away, but after four months of delays and broken promises, I contacted the Lincoln City Inspectors, who confirmed the detectors had been missing for over five years. The city issued a citation, and shortly after that, RRE retaliated by cancelling all existing service requests and has ignored every repair request I've submitted since December 23, 2024. The home has serious safety and health issues, including: * Rodent infestation due to missing vent screens (confirmed by the Lincoln Health Department) * Toxic air and poor ventilation, triggering regular asthma attacks * HVAC failure -- the ductwork doesn't deliver air to the first floor, making it unlivable year-round * Unpaid trash service, even though it's part of my rent -- I was contacted directly by the trash company due to months of non-payment * Exterior damage, including loose siding hanging over the garage To make matters worse, a neighbor -- who attends the same church as the owner, Dana -- informed me just this week that Dana is intentionally refusing to make repairs and is bragging that she will continue to collect rent from me for the remainder of my lease as punishment for reporting the safety violations to the city. This is not just poor property management -- it's retaliatory, negligent, and unethical behavior. RRE demands full rent on time each month but fails to uphold basic responsibilities under Nebraska tenant law. If you're looking to rent in Lincoln, do yourself a favor and avoid RRE. There are plenty of other property management companies that treat tenants with respect and follow the law -- this is not one of them. The positive reviews on here are from the friends and family of the owners of RRE.

My family and I rented 1524 S. 15th. Lincoln NE. Feb 2020. The house had serious issues from faulty…read morewiring to window well leaks. D.H.I. never fixed anything. Basement floods every rain and snowmelt. Pretty positive their employees have went through the house we rented from them without warning or 24 hours notice and while nobody was at home. There was a roach infestation when we moved in and we sprayed on our own and kept kitchen clean. Where they were mostly at, which was the refrigerator, electric oven, and dishwasher the first month we moved in....this first freeze in Oct 2021...it seemed like the roaches multiplied by the thousands over night. Infesting the walls and all appliances in all rooms of the house, within a month. When we asked for an exterminator they claimed that they would send one for 2 weeks. Instead the new property manager decided to cancel our lease and evict my family an I on Dec. 1st Of 2021 and had to be out by Jan. 1st 2022. Never late on rent at all. Before the holidays, before we even moved out, or even applied to another housing company, D.H.I. had red flagged us. Calling us unfit tenants. We found a new house and a better, cleaner house not infested....not through D.H.I. Everything happens for a reason. It is in my opinion that these people whom own this company with their employees, on how they operate are the definition of the word Slumlord.

Despicable business - not deserving of 1 star. I write this review after much consideration and I…read morebelieve it is best to give other possible tenants the opportunity to avoid this dreadful business. We lived in the rental home for nearly 3 years. We never called the landlords for any issues and always paid rent on time. We were great tenants, we cared for the home and we had a great relationship with our neighbors. Before we moved out, we read through the recent google reviews where previous tenants stating they were not treated fairly by DHI after they moved. We hoped that would not be our experience as we had never had any issues with them for the duration of our stay in the home. We gave a proper written 30 day notice and we spent every possible moment of that 30 days cleaning the house to perfection. As a family with children, getting as much of the deposit back was extremely important to us, so we put the maximum effort into cleaning the home. We were extremely satisfied with the condition we left the home in, and we were certain we would get a fair amount of our deposit returned. During the final week of our stay, Mathew Hartman called us to let us know he would be showing the house. On the day of the appointment, the interested party showed up to view the home, but no one from DHI ever showed up to show them the home. We were there cleaning that day, so we let them look around anyway. At the time it was comical to us because we already read the google reviews and we anticipated a certain amount of "shady behavior" from DHI. Those other reviews were not exaggerating. DHI really is a scum business. When we finally received our returned deposit, I was disgusted to see the deductions they made. It was as if we had not cleaned at all! They had deducted nearly $1000 for cleaning and one $360 charge for "Pet Damage" without any specifics? My thought is - how do we know they actually fixed these so called "damages" they charged for? When we moved in, the tile by the basement door was already ripping up. Not a huge deal to us at the time because it was in the basement. But seeing as they are now charging us for that damage, I wonder if they charged the previous tenant for the same thing and never repaired it. I wouldn't put it past them. It's sickening to me that we spent so much time cleaning the home and they charged us as if we did nothing. We may as well have done no cleaning at all. It would have been a better value to our time. Bottom line, stay away from DHI. They don't deserve your family's money.

Can zero stars please be an option? We rented a home for literally $2300 a month for a year. A…read moregorgeous brand new home. No issues with the home. We cleaned from top top to bottom even mowed the lawn when we left. They took almost the whole 2300 deposit for carpet cleaning and re painting. The home was new, we were there a year. The carpets didn't need cleaned or re painted, wd kept everything super clean. ANYWAY, we didn't complain because we moved into another cheaper property from them. Which wd wouldn't have done if we knew they were going to do all of that with our previous place. They charged for weed pulling in the egress windows. I went back for some packages that had been delivered, looked in the egress windows and weeds were still there. I bet you they never got the carpets cleaned and no repainting was done. All false charges. Fast forward to 3 years later. We are being forced to move from our home due to false accusations from a neighbor/neighbors. No proof has been provided. No neighbors have confronted us. It's complete false BS things that they are claiming. All of this happened after a new door was put in. The previous door was crooked and all it took was one slam of it and the whole thing fell over. It was broken when we moved in. I believe that they made everything up because they were mad about the door repair. So get this, I'm not cleaning!! Why should I waste my time cleaning when they are going to charge $300 for cleaning anyway. We have lived here a while with 4 kids. I'm sure this place will need repainted. But also wear and tear for 3 years. We shouldn't have to pay for the whole thing right??? Wear and tear is expected. I know we won't see a dime of our deposit back. Another issue that I'm having issues is that I work nights and sleep during the day. I have had to wake up and leave the house for them to do house tours. No way I'm going to sleep knowing there is people walking around my home. I could stay and try to sleep but my anxiety won't allow that. I asked politely if they could please make the showings after 3:00 pm. They said they would try. When I spoke with them about these accusations from the neighbors. They said that there were several complaints over the last 3 years. If that was the case, why did it take 3 years to hear about it?? They also could not even tell me which neighbor. Why are my neighbors figuring out who the landlord is and complaining to them?? I still think this is all fictional. Please don't rent from this company. They are incredibly unprofessional and don't have an ounce of kindness in them. Here I am being forced to move the same week as my childs major surgery. Do they care??? Hell no!! Run far far away from them.

I lived at 1137 Charleston St in house for 2 years and 2 months. When I showed the place the guy…read moreshowing it to me said we couldn't go into the basement because there was no lighting and it was full off spider webs. There were no closets in either bedroom but I needed a place for me and my 2 kids. After moving in I put bulbs in the basement and cleared the foot of mud that covered the concrete. I have before and after pictures. Asked too meet with owner to get reimbursement. No such chance. I asked for someone to come patch the leaking foundation where the dirt was coming in only left with another mess to clean. In the winter I learned that the only heat source was 1 vent that the kitchen and living room shared. Both my kids got their feet severely burned they did nothing. 1.5 years later I finally got a second air conditioner put into another with. I got the place sprayed by Brooks exterminator. The was the best thing that happened while living there with roaches, spiders, mice and centipedes. I received $229 deposit back after $775 was given. The property managers I had 3 were awful and disrespectful. Kimberly Jennifer ?.... they raised the rent to $975 and are the worst slumb landlords in Lincoln Ne. They charged me for cleaning which was a joke $125 even fridge and stove were moved and clean. Carpet cleaning $175 which was already done painting 187.50 I have video walls were fine all the above are items u do when u rent to a new tentent. Oh not to mention the insurance they charge u after 6 months of moving in that u are required to pay. Makes sense but has not benefit to the renter. Okay never again. Rita Garcia