Our AC doesn't work. I have been calling them for three days, they always say, "they are going to…read morebe here shortly". It is very hot, my kids can't sleep. Last year, we were out of warm water for two weeks in the middle of winter. It seems to me, they don't care

This property manager has been very pro active with all of our needs!!! I've made 2 maintenance…read morerequests and they've been here within 24 hours each time:) if there's an issue at all they are right on top of it!!! I'm sure there's better places out there but it works for us to start.... Now we're looking at upgrading to another property of theirs and they have been so helpful and accommodating!!! I defiantly recommend them:)

Rented from this company for close to a year. We had cockroaches a month in to leasing, we…read moreaddressed it and reached out for maintenance regarding it. Took 6months for them to schedule bug spray and then was not given 24 hour notice. From there on we paid rent until they never sprayed again. We withheld 1 month of rent and won our eviction court case against Property Management. Tanya should not be a leasing agent, as she is degrading, unprofessional, and overall rude and inconsistent. I am very displeased with any conversation we have due to lack of information and things getting done. Neighbors set our apartment on fire and landlords did nothing. Didn't come and look at the floor at all. So we Highly recommend against any property from this company. It is embarrassing to rent from them. Written with disgust!!!!

This was the worst landlord company I have ever experienced in my life. The house we rented was…read morefilled with bats(15+ bats were removed in the house by the tenant), rodent feces, and bugs. We went 2 months (July/August) with no air conditioning and they never came to fix it. We had mold growing in multiple places around the house and no one came to fix it. They fixed a water pipe leak by duct taping the pipe and told us to "not use that bathroom." They never fixed anything we asked them to while we were there and then once we moved out they made us pay an extra month and kept our damage deposit to make repairs that we did not cause . Under no circumstances if you are reading this post, sign a lease with this company. Tammy is nice, Bill is one of the most unprofessional, unaccommodating individuals I have ever meet in my life.

Don't bother renting from this company. They contact you by text not by phone. You and everyone…read morethat you live with have to fill out an app at $36 each. Make sure that everyone credit rating is above 600. Because if one person's isn't, they decline everyone. You have to contact them to see if you are accepted. Very unprofessional. Run don't walk.

Renting from RRE has been one of the worst experiences I've ever had as a tenant…read more When I moved in, the property had no working smoke detectors -- a basic safety requirement. I was told they'd be installed right away, but after four months of delays and broken promises, I contacted the Lincoln City Inspectors, who confirmed the detectors had been missing for over five years. The city issued a citation, and shortly after that, RRE retaliated by cancelling all existing service requests and has ignored every repair request I've submitted since December 23, 2024. The home has serious safety and health issues, including: * Rodent infestation due to missing vent screens (confirmed by the Lincoln Health Department) * Toxic air and poor ventilation, triggering regular asthma attacks * HVAC failure -- the ductwork doesn't deliver air to the first floor, making it unlivable year-round * Unpaid trash service, even though it's part of my rent -- I was contacted directly by the trash company due to months of non-payment * Exterior damage, including loose siding hanging over the garage To make matters worse, a neighbor -- who attends the same church as the owner, Dana -- informed me just this week that Dana is intentionally refusing to make repairs and is bragging that she will continue to collect rent from me for the remainder of my lease as punishment for reporting the safety violations to the city. This is not just poor property management -- it's retaliatory, negligent, and unethical behavior. RRE demands full rent on time each month but fails to uphold basic responsibilities under Nebraska tenant law. If you're looking to rent in Lincoln, do yourself a favor and avoid RRE. There are plenty of other property management companies that treat tenants with respect and follow the law -- this is not one of them. The positive reviews on here are from the friends and family of the owners of RRE.

I lived at the 2504 Vine St. apartments. Let me get the one con out of the way: the housing stock…read moreis not terrific. Older, cheaper units in an older, cheaper neighborhood. Having said that, you get what you pay for. For $430 a month (rent and utilities), I never complained. Now, what really set them apart was their customer service. I typically hear horror stories from other people about their landlords. Fortunately, in my year of living with Cherry Hill, I never had such a problem. The only time I needed to call maintenance, for a leaking toilet, they had a guy out the next day. Literally, the next day. I wish I could remember his name, because he was super friendly and fixed the problem right away. I believe the landlord's name was Tim, and he was a good guy, very professional. He even had my security deposit returned to me within two weeks of moving back home. The location is awesome. Some native Lincolnites may call it "a bad neighborhood," but (no offense to native Lincolnites), if you're from any kind of a developed city, it's absolutely nothing to worry about. I would go for walks around there at night and never felt afraid. If you go to UNL, there's the 24 bus (IIRC) that stops right in front of the complex on Vine St. There's plenty of great restaurants within a short walk, plus a Walgreens and a 24-hour McDonalds. So yeah, in conclusion, the housing stock ain't that great, but for the price, and the location, you're getting a solid deal. Management and maintenance are above-par. Definitely a place worth checking out.

Our experience with Century Sales & Management has been frustrating from the start and ended in a…read morecomplete breakdown of communication and accountability. Throughout our tenancy, we encountered ongoing problems: * Inspections labeled "Annual" were conducted every few months, often with vague notices providing less than 24 hours' notice * We were wrongly charged for lawn care, despite the lease not clearly assigning that responsibility and were only refunded after disputing it and pointing out their listing. * There was a serious delay replacing damaged patio stairs, creating a safety hazard that should have been a priority before we even moved in. * The company repeatedly charged us for renters insurance we already had, and it took constant effort on our end to have it removed. * When it came time to renew, we were told we needed to give 53 days' notice, even though the lease only required 30. A misleading tactic that felt like an attempt to trap tenants But the final straw was how our security deposit was mishandled after we moved out in May. We were charged for general cleaning, carpet cleaning, and even items like drip pans and a cracked refrigerator door all without documentation or proof of damage. For context: the fridge crack existed at move-in, and the drip pans needed replaced, which we did ourselves (approx. $10). We didn't report these issues at the time because we didn't want to nitpick. Yet they used them against us without evidence. We followed their move-out checklist and thoroughly cleaned the unit. Nebraska law only allows cleaning deductions if a unit is left in an excessively dirty condition, which was not the case. Still, they failed to provide any invoices, receipts, or photos to justify the charges. All of which are legally required. The manager, Brian, even told us they aren't required to provide anything more than a generic letter that says "Cleaning (Damage)." This isn't just dismissive, it blatantly disregards Nebraska law, which mandates a detailed, itemized statement for any deductions from a security deposit. All we asked for was transparency and accuracy. After weeks of vague, inconsistent communication, errors on our move-out statement, and being completely ignored, we filed formal complaints with the BBB and the Nebraska Attorney General. Only after those complaints were submitted and the full email chain was forwarded to the company's CEO did they suddenly change course, stating they will issuing what they framed as a "courtesy" refund of the full deposit. This company has shown a consistent pattern of poor communication, legal missteps, and disregard for tenant rights. We would not rent from them again and strongly advise others to stay away.

I give this company a really bad star. They are superior bullys. I am handicap and they were…read more bullying me for 4 years to the end of my lease. I was a loyal customer for Byron Reed for 3 years then they took it over and all the crap ran down hill. Never in my whole life will I be returning there. Very very very bad people.​

Absolutely the worst choice for property management in all of Lincoln possibly all of Nebraska…read more Lazy and rude doesn't even begin to describe their unprofessional service. Never ever check in on their properties (literally the job), so problems go unfixed and renters go wild. With mowing (about the most simple part of the property management job) they push a mower (miss spots all over) leave snippy notes for renters, and leave weeds all over to grow and grow. No edging or weedeating around edges just a basic quick trim once its gotten so overgrown it can no longer be ignored. On the plus side if you're a renter looking to trash a property your renting these guys will definitely let you do it. Needless to say, they're causing me to leave a property I've rented for 6+ years now.

10/10 recommend renting from them! i was able to get ahold of them and everyone was super nice. I…read morewould 110% deal with this business again.

I question whether it is even possible to find a management team as poor as this one. They charge…read more$50.00 for Xmas light removal that was left by the previous tenants, instruct individuals to handle pest control personally in the event of rodent issues, and provide living conditions that are unacceptably dirty, requiring weeks of cleaning. Subsequently, they impose additional charges for cleaning, even if the property is left in better condition than it was originally received. This management and property are extremely difficult to deal with. If you go with them be ready to receive a filthy place, have hard time to get maintenance and be charged for things you haven't done.

Very unprofessional!! They posted in error that the property I was renting was available to show!!…read more I was contacted 30 minute prior to their entering the property. I was out of town and immediately called to clear up their oversight and was told that I was wrong, even though it was them that was remotely wrong! The only reason they did not enter the property is because the client canceled I have dogs and this was incredibly disturbing to me, especially since I called to inform them my property was not on the market and they told me I was wrong. They are grossly negligent and very unprofessional.