I have been working with RPM for about a week now. Today, 1st time I had interaction w a live person, "you need to pay in full for the year because your employer is out of state. $35,500.00"
They knew that's exactly what I had in 1 account, ironic.
Then tried to charge me 5% admin MONTHLY, meanwhile paying all months TO BE PAID IN FULL. Listing said 3% on top of initial $250 admin fee.
I have 5 years excellent rental history. ALL in state, regardless of my employer being out of state.
They call me back, $37,295 now is my total. I say I'll call back, I've been paying $500-$900 more a month the 3 previous years, paying in full is outrageous, I need to think this over.
I call back, willing to pay in full, I introduce myself & I get, "oh, do you have the money??"
I'm surprised to get this question when I don't even know who I'm speaking with! I ignore.
I ask for the same person, I didn't their name I said. I'm put on hold.
Sounds like the same person that gets on the phone, I ask for their name & they tell me they can't give me their name but can give a call reference #.
I ask, "are you strictly admin or do you have your real estate license?" They say, "yes".
"So you're a licensed professional & admin?"
"Yes."
Still would not give me their name which is not up to standard for RE requirements.
I ask to talk to someone else, I get sent to leasing office voicemail.
Needless to say, I do not feel comfortable paying in full when I don't even know & am not allowed to know the name of whom I was talking to.
Back to the drawing board.
UPDATE:
My reference call # L57423
I was told when I finally reached another person, that I said I didn't want the home. No, I asked to be transferred to someone that would give me their name & explain things better so that I felt more comfortable giving them my money.
I am so disappointed. read more