From the showing of the house to the signing of the lease, Lindsey was nothing but amazing. She…read morealways went out of her way to help answer our questions and has a lightening fast response time She is such a pleasure to work with and so friendly. I highly recommend West Coast Property Managers! They have excellent customer service and great people!!!

Lindsey is truly a GEM! My family and I had just traveled from WA and unexpectedly found ourselves…read morein a really stressful situation with our previous property manager. Lindsey came through for us when we needed it most! She was incredibly responsive, answered all of my questions, and even took time on her day off to meet with us and help get our application processed. Her kindness and willingness to go above and beyond made such a stressful situation so much easier for our family. We're incredibly grateful and highly recommend her!

My first vacation to Mexico and we booked an amazing beach front property with this company. The…read moreproperty owner was very friendly and helpful from the moment we arrived early I might add which was not part of the agreement. Allowed us access immediately and while we was out venturing a water main broke... called Rick and he had it taken care of before we returned. Thank you so so much. We will definitely be returning! The property also very comfortable with epic views.

We had a wonderful stay at the Rosarito Beach location. The condo was clean, big and had wonderful…read moreviews. You'll be right in the middle of everything. We hate to have to go home, I will 100% be using Express Property Management in the future. If you're considering a stay, you can't go wrong with the locations!

I would like to commend Tyson and his exceptional team for their outstanding professionalism and…read moreexpertise. They are consummate professionals--highly knowledgeable, responsive, and diligent in keeping clients informed at every stage of the process. After an unsuccessful attempt to sell our condominium in Temecula with a previous agent, I reached out to Tyson. He responded promptly the same day, and we quickly arranged a meeting. From the outset, he demonstrated thorough preparation and due diligence. Remarkably, on the very first day the property was listed--and after the first showing--we received and accepted a full asking price offer. Tyson's skill and experience were evident throughout the transaction. He navigated challenges with confidence and precision, ensuring a seamless process from start to finish. We are truly grateful for the swift sale and for achieving maximum value for our property. His team is equally impressive. Paola was outstanding, and every individual involved contributed to a smooth and efficient experience. I wholeheartedly recommend Tyson and his team to anyone looking to buy or sell real estate. Their dedication, expertise, and results speak for themselves. We remain sincerely grateful for their exceptional service.

Chase was awesome finding my family the perfect home! I would highly recommend him if you're…read morelooking to purchase a home.

My experience and service was Great. The service and quality of service and professional work was…read moreexceptionally great.

Our service call was handled very professionally by the contractor assigned to complete the small…read morerepairs. They did a good job, explained what they were doing and expected outcomes. The repairs were handled quickly, no mess was left behind. It was a good experience.

I called the HOA office late in the day at 4:48pm and ended up getting transferred to Karen Patiño…read more I needed a specific type of map of one of the communities they manage...which was definitely a weird, one-off request. She was offering many different suggestions, and trying to come up with a solution for me and finally said she'd have to call a manager (?) to find out if it was available. She explained that she would have to call me back the next day due to the time. I was actually expecting her to just say that they don't provide that and tell me to google it. But instead she was super friendly and charming on the phone, really trying hard to figure out how to help me. But I knew my request was clearly not something she'd been asked for before, and not a part of their day to day business, so when I hung up, I figured it was probably less than a 50% chance that I'd ever hear from her. Then I get an email from her at 5:20 the same day, that included the specific map that I was looking for! Dang! It's so refreshing to receive this kind of service and assistance in 2026. Sadly, this is a rare occurrence in the age of Google and AI. Even to just have a human answer the phone is remarkable these days, but then to be treated as if you're a guest in a 5 star hotel, and to have someone go out of their way to help you with a request that is not what they typically provide to their clientele...is kind of amazing. Thank you!

Avalon is responsive and helpful. In my recent request, Estefania Cortes from the Canyon Lake…read moreOffice provided great instructions that saved me from paying an unnecessary e-check fee.

As a tenant, I really appreciate the professional and courtesy I received for the past 6 years from…read moreJeanette. Always nice, helpful and understanding. Highly recommend this branch for your leasing needs! Kathryn Velez

Agents Danielle from Coldwell Banker Property Management was very unprofessional or unethical…read morebehavior i suggest I would not recommend renting from this company unless they seriously improve their service and communication. If you're considering them, be sure to document everything and be prepared for delays.

Greg has managed multiple properties for me for the past 4 years and he's been a lifesaver and a…read moregreat member of the team. He has an easy can do approach when issues occur and it's always a pleasure to work with him to get those solved. He always makes himself available if any questions or concerns come up and if he's not available, he gets back to me usually within the same working day if not next day. Definitely someone you want on your team when you're entrusting the management of your valuable property. I wish he covered more area so I can have him manage other properties I own outside of his zone. Thanks Greg!

I am an owner and I deal with a lot of property managers. If I can use 3 words to describe…read moreprogressive property management, I would use "drag", "ghost" and "cheating". Unitiey and Cecilia are the two leasing managers I worked with and they suck. I'm risking my payout by writing this. I still have not got a penny from ppm after a week the cashier's check was deposited to ppm's account. Unitiey did great photos and great listing description and hosted 2 open houses and was able to locate a tenant for me within 3 weeks. I acknowledge her effort and give her credits for great marketing skills, but I scold her for missing most important point of being an owner's representative. She 1st didn't send out an inspection report before releasing keys. And I was told she would send out on 2 days before moving in. 2nd she released keys without my approval and without a renter's insurance policy in place, which were all agreed upon in lease. 3rd she omitted checking the interior of appliances and omitted dirty and unclean conditions of the fridge and then later on after moving in told owner it's "damages" in her inspection report sent 5 days after moving in .this is ethical issue more than breach of fudiciary duty. If she knew the issue, whyndid she release the keys unauthorizedly? if she omitted the issue, why did she use tenant's provided photo in her report. She is literally cheating on her inspection report. During the process, she asked me to reduce price because people is withdrawing their application, and 20 minutes after i said fine, let's reduce price, she told me ok, we have an application. She literally withhold that application information to push me for price reduction. When i confronted her boss about this, her boss explained that those 2 candidates didn't meet my qualifications requirements because I prefer dual income and no pet. I 'm like, they have 680 plus scores and have 3x income and they have enough qualifications and visited open houses. they are way better than the recommendation she made which had 2 collections and 634 fico. She even missed 1 collections from this candidate and she calls thos 680 plus one not "qualified " ? Cecilia's story is simple. she is a ghosting expert. Last week, because of unitiey's ommition of the fridge condition, tenants wanted to have a replacement fridge. So i drafted the fridge addendum and asked tennats to sign. One signed last week and the other one hasn't. I constantly asked her to remind tenants to sign promptly so we can move forward with an agreement and tenants can have the new fridge. From friday to today, no response from cecilia and my movers showed up at the door and wanted to have access. called her texted her and again, no response. had to call her office front desk to get connected to her and again she said she doesn't know about the signatures. I had to drop by and we heard water is running inside of the home, side gate was open, and water meter was running and had to text her and advised her this is an emergency situation. we got in after notifying her. and she then texted me I didn't give her 24 hour notice. Come on, imhave been asking for approval since last friday and she ghosted me like forever . i am done with progressive. btw, when you have minor issues and you need help. the entire office was just silent and owner would ghost you as well. Deven was the only one that can actually get things done and tried to help. he had to jump in to draft the lease and unitiey and cecilia would play ghosting whenever i really needed help. I mean, tenants are great qualified tenants and what they asked are reasonable and understandable. they were filtered off by progressive and I basically did all the screening myself because progressive failed to do their job. Btw, progressive sent me termination notices after their own omissions on inspection. I said fine, I'm gonna terminate you and are you open to do it by end of this month? deven said fine on the phone. When i actually switched the pm, cecilia said you didn't give me proper notice. I'm like, what the ?!! you terminated me and now you are complaining i didn't notice you..

Horrible customer service rented a house from them for a year. House was filthy when I moved in and…read morethey still had to pay for a cleaning service couldn't even see out the windows, Lotta hidden fees in the contract and of course they nickel and dime me on returning my deposit after I detail the whole house pressure washed everything painted two rooms cause they were purple and blue Pressure washed everything,I own a professional cleaning company and only do home detailing high-end homes. They charge me to clean the pool after they didn't turn the electricity on to keep the pump going the pool turn green they also charge 10% late fee on your rent if you're more than three days late. After making the house show room ready for new tenants they charge me $300 for the cleaning service because I forgot a vent in the bathroom. Is that it was filthy when I moved in.

SDS Property Management was extremely professional when I was seeking a company to manage my…read moreproperty. Ashley and Jessica not only advised me what I needed to do to get my property ready for to become a rental, after visiting my property but they made themselves available for any questions or concerns I might have that included up to 10:00pm at night. My property was rented out within 3-weeks of meeting Ashley and Jessica and following their advice. I know having someone renting your property is very stressful however Ashley and Jessica were able to calm me down. They allowed me to meet 4-potential Tenets and speak to them face to face. That's a huge help. I appreciate SDS Property Management allowing me to do this. I look forward to working with SDS Property Management in the future as well as recommending their services to other homeowners looking for a superior, respectful and quality individuals that work for and support you in all of your property rental needs.

We are new to the landlord business and we feel extremely fortunate to have Heather as our property…read moremanager. she has helped us deal with a tenant moving out and then, she did an excellent job of screening and selecting the absolute best tenants anyone could wish for! During all of the most trying time of Covid, they never missed 1 payment, they take pride in maintaining the home and they love living there! Heather has excellent communication skills and a great selection of reputable people to work on our home as needed. We only wish we could have more rental homes just so Heather could manage them! She takes great pride in getting our needs and the tenants' needs met in a very timely manner, all the while letting all know what's happening. We trust her judgment completely and look forward to many productive years working with Heather Carroll Homes Property Management &RE!

I'll get straight to it. Heather is the best! She has been a great property manager to the…read moreapartments we reside in. Everytime we had any issues she always addressed them quickly and efficiently. She is fair and attentive. We really appreciate her fairness and ability to get decent tenants to be our neighbor. Thank you Heather!