Showed up on time did more than expected. It was like a miracle after he was done was willing to bring up equipment to make the job even better. read more

Real Men Clean QC - Small carpet in my living room approximately 9 x 12 - Home Cleaning Near Me

Had real men come out and clean our carpet. After a few days I saw spots on the carpet that had not been cleaned. I sent a text to the owner and never heard back. I guess he doesn't care about customer satisfaction. When he was at my home he talked about how superior his process was compared to other carpet cleaning companies, after my experience I disagree. I would not use this company again nor recommend it to anyone. His prices are also high compared to other companies. If I could I would give this company a rating of zero. read more

There is no one out there that care more about you, your health and your family's health in the business. You have never had your carpets cleaned if James hasn't cleaned your carpets. read more

I would highly recommend this carpet service. I couldn't believe the dirt and cat hair extracted from the carpet. Who knew what was lurking beneath the surface! A special shout out to Brendon who came the night before to pretreat the animal stains. He's such a conscientious young man and hard worker. He has a great future ahead of him whatever he decides to do after graduation. read more

I am not one to leave bad reviews but I feel like I should let people know. Very inconsistent. Numerous no show and no calls. Gave different price over the phone than when wife came. Then got another different price when husband came and made pay upfront before job was done. They did tell me we would need numerous pre-treats which I was fine with as long as it got the job done. Didn't show up one night then tried coming the next day while I was at work with a 30 min noticed. Tried calling/txting back and got no response until the next day. I had to continue to txt them to keep updates to when they were going to be back and where we were with treatment. He 100% guaranteed he could get the pet smell out of our basement carpet and he did not. We got so tired of the inconsistency we just wanted to be done with them. Started this all in the beginning of January. Finally just ask them to shampoo the carpet and be done, she was only down there for 15-20 min "cleaning" the carpet. When I shampoo my basement carpet it takes at least an hour to an hour 1/2. I was really sold on this guy over the phone. He sounded like he knew what he was doing and would do everything he could to get rid of the pet smell. Then it just became more of a hassle trying to get them to our house to do a pre-treat. I would not recommend them to any of my friends or family. I was very disappointed with this entire thing read more

I'd like to thank James Hammond for bailing us out on a beautiful Sunday. We were expecting another company, which we've used before, between 12-1pm on Saturday 4/8 that never showed or ever called me until I called them. I called at 2pm asking where they were, answering service called back said "they had an emergency" and I said, "Ok, are they still coming out" and was told yes. About 3pm I got a call saying "I've still got 2 stops in front of you in Cordova and Dewitt", no apology given just a long pause like I'm supposed to say "ok, do you want me to reschedule?", I asked so "when do you stop working" and was told "we'll go all night". Meanwhile we had moved out all the tables, lamps, chairs from 3 rooms and the basement and its 3pm and we've not only wasted a day but still had no carpet cleaned and stuff everywhere. I told them to call me when they were near the 2nd stop. I immediately started looking for another cleaner on the chance I might find a miracle. Well I did when I came across http://RealMenCarpetCleaning.com, both the name and logo caught my eye then I hit their website. I started reading James' web page about how traditional steam cleaning is bad and how it basically creates mud that continues to rise up. This caught my eye and I then notice his hours showed until 9pm so I gave him a call. I wasn't expecting anyone but James answered immediately and I told him my story and he said he had 3 other people called with the same issue. I asked when could you come out and he is so in demand he is scheduling for May currently. He could tell the disappointment and said, "Hang on", 30 secs later he asked what was I doing on Sunday and I said, "Really, you could come out on Sunday?" James said he'd be there at 10am and was right on time. The other company called at 4:30 and said "we're on our way", I told them "never mind, I have someone to take care of it'. Once James arrived I showed him all the rooms and he proceeded to explain to me his whole process. It sounded intriguing and went along with the material on his website. When James finished I was truly amazed. The carpet is already dry, it really is just barely damp once he finishes the room and within 30 mins totally dry. It looks better than I recall with traditional steam cleaning. And, James said I can call him anytime we get a stain and he'd walk me thru how to clean it with 6 household items none of which are commercial chemical stuff that burns the carpet fibers. Thanks for coming to the rescue James and working on your day off. We truly appreciate it. read more

Great customer service! Very friendly!! Truely cares, and always goes the extra mile!! I'm definitely going to be a loyal customer for now on!! read more