They were quite pleasant, especially the office lady and we're able to fit me in the same day I…read morecalled BUT........................ . it cost me over eighty dollars to clean one medium sized room and they weren't able to get ANY of the stains out. It was a collection of Pepsi spots, hairball remnants, and spilled light pink bottled hyvee water! (interesting party???) My neighbor got them out with oxygen cleaner from Auto Zone! The man didn't seem to have a clue as to how to pretreatment different stains. Nor did he move anything but just swiped around them. DON'T WASTE YOUR TIME AND MONEY WITH THEM!

I want to be fair and start by saying they are the only carpet cleaning company I have ever used…read more FOR YEARS. Only minor hiccups along the way that aren't worth the mention, because they always made it right. Those services I would give 5 stars. They have now changed. I believe with the new ownership it just isn't as good. Cleaning wise or customer service. I expected them early morning. I scheduled the appoint a few weeks out to make sure I got first morning. No show. I call. They have me down for afternoon. I HAVE NEVER AND WILL NEVER MAKE AFTERNOON APPOINTMENTS because I have small kids I can't keep off carpet. the cleanings aren't what they used to be and I didn't like the wait so it's time to move on.

My carpets look fantastic. Nate did a great job and would highly recommend to anyone. Thank you!read more

He does it again!!! No one else of use in town!! Hands down, best service in town, you can't go…read morewrong!

Excellent, high quality service and excellent value! My cream colored carpeting looks better than…read moreit did 10 years ago when I bought this house! Jason(?) & another guy cleaned a high-traffic, dark area back to its Original cream color. The carpet in the entire house had a perimeter of dark gray where it went under the baseboards due to years of dust accumulation. I tried to clean it using a combination of vacuuming by hand using a hose attachment, brushing using a Norwex carpet cleaning brush, and using the jet nozzle on my Shark Handheld Steamer, all to no avail. Somehow Mr B's got that dark gray perimeter clean. I had black spots on the carpet under the door hinges from oil & metal shavings that I've not been able to get clean. Again, Mr B's got the spots lifted & the carpet is cream colored again. I wish I could post pictures! Will definitely use again.

Best carpet cleaning we have ever had! They got out 7 year old stains that other companies could…read morenot.

I have used Servicemaster by Blaze multiple times to clean my now 16 year old white carpeting and…read morewhite tile. I would love to replace it, but every time it's cleaned, it looks brand new. I always request Donald, because he takes enormous pride in his work and always makes sure I'm completely satisfied before he leaves our house.

ServiceMaster cleaned the carpets in our new house and even though the new house was way bigger…read morethan the old, they did ever square inch. Don was extremely courteous and very professional. I would recommend them any day.

Personable employees who do a great job! Fair pricing, emergency water Restoration services. Tile…read moreand grout cleaning. They did it all! I will never use anyone else! They are located @ 4201 46th Avenue, Rock Island, IL

Curtis Carpet Cleaning was fantastic! Gary and his staff were professional, thorough, punctual and…read moreleft our carpets looking brand new. We loved the extra touch of plastic shoe covers--never had another cleaner do that before. Five stars! Thank you Sharon Meister

They were timely, efficient, conscientious, effective, professional and a great value. I can…read morenot give higher praise. They cleaned our ceramic tile and carpets and they look absolutely amazing.

(Updated) We had some sewage water back up in our basement that flooded the floor of our basement…read morebathroom. We needed to pull up the basement tile, pull the toilet and sink, and sterilize the area that had been contaminated. Servpro gave us what we considered to be a reasonable itemized estimate of $750 to do the entire job, so we had them do it. As near as I can tell, they did a decent job of pulling apart our bathroom and sterilizing the area. There were 3 things that left me dissatisfied. First, we thought the estimated fee, $750, covered the whole project including putting the bathroom (toilet, sink and vanity) back together. But Servpro considers that a separate project. So we were shocked when we got another itemized estimate from them to put the bathroom back together for $3600! We thought that was outrageous so, we found another company to put the bathroom back together for under $400 - far less than the price Servpro quoted us. The 2nd issue was that the bill was $850, more than $100 above what they quoted me. I spoke to a nice woman in their billing department and said I had some questions about the itemized bill. There were some items on the bill that I didn't think belonged there. This brings us to the 3rd issue. The woman at Servpro told me that the person in charge of our project would call me back the next day and we could discuss the questions I had about the bill. Nobody called me the next day, or even the next week. Eventually I saw the futility of the situation and just paid the bill - which I'm sure is what they were hoping I'd do. I felt it was, to say the least, a questionable business practice to tell us the fee for the job was $750 but that was literally for only half the job. And then they tell us the rest of the job is $3600. And when I wanted to discuss the bill with them, I never heard back. If this experience is any guide, I cannot recommend Servpro.

I would like to thank Mikey for his professionalism, kindness and great job in removing the MD and…read moredampness from my basement...