1. Real Chill Solutions

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Rockledge, FL

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Real Chill Solutions

5.0 (1 review)
Open 7:00 am - 11:00 pm
Updated 3 months ago

Services - Real Chill Solutions

Air duct cleaning

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3 months ago

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SERVPRO of Central Brevard

SERVPRO of Central Brevard

5.0
(5 reviews)

Earlier this year while out of town on business I was informed by phone that there had been a…read morerather unpleasant occurrence within my residence and suffice to say there would need to be major cleaning done. Making the task more difficult was the fact that my extended family was also out of the country and nobody had access to the residence save one friend with a key who couldn't be there to supervise the work. I called ServPro of Central Brevard since I knew they specialized in the type of cleanup I needed done and was connected with the owner, Raymond, who wound up being a comforting and helpful individual to deal with my issue. Ray took it upon himself to meet my friend at work who had the keys to my residence, after which he meticulously documented the scene in my house with digital photographs that he emailed me and then discussed via phone. He then prepared a rather reasonably priced estimate for the work to be done, and he ensured the work was done in a timely manner. I was able to accomplish this all from out of state due to the great communication from Ray and his staff, and when I was able to eventually get back and survey the work they had done I was satisfied with the great job. I can say with confidence that this company is trustworthy and easy to deal with, even when faced with rather stressful occurrences. A++

Owner Ray Owens is awesome. Few issues and he took care of everything. He's the kind of small…read morebusiness owner everyone that has a small business should emulate.

Ranger Air & Heat

Ranger Air & Heat

4.2
(61 reviews)

The guy, the guy that came out to do the estimate was extremely friendly and explained everything…read moreand was not pushy whatsoever unlike other companies I had out. The installers were also timely and friendly and thorough. If and when I need service or down the road when I need a new AC, I'll be back!

Our AC went out, and this company diagnosed it as a failed T4 sensor and told us it would be a…read moresimple fix once the part was ordered. After waiting several days, we were told they couldn't find the part, had never heard of our unit brand (iAire), and to contact the manufacturer. When I called iAire, they immediately confirmed the sensor is not proprietary and that generic replacements are compatible. These are cheap and widely available online. Ranger told us they were not comfortable working on our unit and that we would need to find someone else. I'm frustrated that this was not communicated upfront, especially after we waited days in the Florida heat for answers. If the company is unwilling to service smaller brands or use generic parts, they should have told us during the initial visit instead of leaving us in limbo. When I tried to express any dissatisfaction with the situation, their phone rep repeatedly interrupted and talked over me, and I could barely get a sentence out. When I spoke with my fiancé later, he told me he had been treated the same way. I'm not happy with the poor communication, lack of service, and unwillingness to listen. They took our money and dropped us, gave us a headache, and now we will have to pay someone else to come and fix the issue. This was really poor customer service. They justified this by blaming everything on our "cheap, offbrand" unit and have made no attempt to make things right with us. They have not stood behind their own values. You can see from their responses to upset reviewers that they do not take ownership when they let their customers down and find any way to shift the responsibility for their mistakes. Shameful. We will be filing a complaint with the BBB.

Real Chill Solutions - hvac - Updated July 2026

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