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ReadyRefresh

1.2 (106 reviews)
Open 7:00 am - 8:00 pm

Services - ReadyRefresh

Water delivery

Water purification system cleaning and maintenance

Water purification system installation

2 More Services

Water purification system repair

Salt delivery

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Dont even show up to pick up
Atlla O.

worst pricing and worst customer service. I switched to home filtering.. i do recommend to anyone

deceptive and perhaps criminal, when you order a 7.99 bottle of water it changes to 16.99 at checkout. Customer service claims prices vary by location. no where on the website does it say that. They just assume your gonna buy it and not notice.

cannot cancel recurring deliveries without contacting them

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2 years ago

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Christopher H.

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1 year ago

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Luigi D.

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2 years ago

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Christopher H.

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2 years ago

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Christopher H.

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1 year ago

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Luigi D.

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22
15

2 years ago

Scott came out to clean my water dispenser. Very friendly, he was quick and great customer service

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Christopher H.

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1 year ago

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Luigi D.

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2 years ago

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Christopher H.

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4 years ago

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3 years ago

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Christopher H.

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2 years ago

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Christopher H.

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2 years ago

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Christopher H.

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2 years ago

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Christopher H.

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3 years ago

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Christopher H.

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3 years ago

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Christopher H.

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2 years ago

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Christopher H.

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3 years ago

Been with them since 2020, and every delivery is messed up. finally cancelled and they charge an astronomical cancellation fee

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Christopher H.

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4 years ago

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3 years ago

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Christopher H.

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4 years ago

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2 years ago

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Christopher H.

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3 years ago

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Christopher H.

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3 years ago

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Christopher H.

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5 years ago

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5 years ago

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3 years ago

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Christopher H.

Thank you for the review!

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4 years ago

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4 years ago

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4 years ago

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4 years ago

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Christopher H.

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4 years ago

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4 years ago

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4 years ago

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6 years ago

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6 years ago

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6 years ago

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6 years ago

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4 years ago

The WORST. They don't pick up the empty bottles and randomly send more and BILL more. Shady dang business. Don't use them.

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7 years ago

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7 years ago

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Page 2 of 3

Ask the Community - ReadyRefresh

Review Highlights - ReadyRefresh

I switched over to Poland Springs for business and personal (home) accounts after having used Crystal Rock for a few years.

Mentioned in 8 reviews

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People searched for Water Delivery 112 times last month within 15 miles of this business.

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Crystal Rock Water

Crystal Rock Water

1.2(9 reviews)
6.1 mi

My saga continued...directly speaking with Customer Service:…read more I called Customer Service on Monday, 12/16/2024, to request pickup of the unordered case of Fiji Water bottles. After deleting the expired card, I was informed that the water would be retrieved on Wednesday, 12/18/2024. When the water was NOT picked up, I called Customer Service again on Wednesday, 12/18/2024, to learn that no such request was placed on my account. Nothing noted from my call that I asked for this. I was then informed a pickup request would be placed to the Route Manager and that I would be contacted via telephone within 72 hours with the pickup date. All future deliveries were placed on hold until this item was collected and my account credited. So today, Friday 12/20/2024, after no telephone response, I called Customer Service again. Prior to speaking with a representative, I reestablished delivery and was able to obtain my originally scheduled delivery date on 12/27/2024. Today's ASSociate informed me that the Fiji Water would be picked up on my delivery date of 12/27/2024. Apparently, had I not set delivery up again, this unordered case of Fiji Water would have sat in my small house taking up space for eternity. Initially, today's representative told me the water would be picked up on Monday, 12/23/2024, then she told me that incorrectly received product is always picked up on delivery days, so this water would be picked up on 12/27/2024. It was explained to me again how the delivery schedule worked and that trucks are only in the area on delivery days. If that's the case, why did Monday, 12/16 representative, Wednesday, 12/18 representative, and even herself, today Friday 12/20 representative state otherwise with dates prior to my delivery date of 12/27? Had my account just been credited the $32.99 on Monday 12/18, with instruction to leave a note on the Fiji Water case for the driver to take, and to place the water outside on the 12/27 delivery date, it would have eliminated the unnecessary waste of time and aggravation. Why did the Wednesday rep place all of my future deliveries on hold, knowing the unordered Fiji Water would NEVER be picked up? Is Primo Water/Crystal Rock hurting so bad financially that $32.99 is going to make or break them? That theory aligns with shutting an account off for denied payment of $47.00 (even though the bank account information I'd provided - had they checked it - would have paid the $47.00 without issue). With the problems of consistently charging an expired card, not having a 2nd form of payment already on file checked, automatically having an account suspended, delayed deliveries, having a message sent requesting to fix the issue ignored, then forced to call customer service, not once, but 3 times in the same week, all for an account balance under $100, is just unbelievable. Perhaps this company is getting ready to file Chapter 11 and that's why they shut accounts down for $47.00? Could it be the unordered Fiji Water delivery was to increase sales because they are a fledgling company? Based on my 7 errors on a new account opened almost 4 months ago (not counting this weeks additional 2-3 errors with Customer Service), people are better off going through: https://www.readyrefresh.com/ if you don't just physically go to Walmart, Home Depot, or elsewhere for 5 gallon water bottles. But, if you're ill and disabled like I am, you have all the time in the world to waste on fighting with a company who either hires, or their policies and procedures instruct, incompetence. Abysmal service thus far, and their Public Relations Department should be embarrassed. Buyer beware - go elsewhere for accuracy, competency, and sanity.

this place has the worst customer service. Once they started charging a paper statement fee of $6,…read moreI decided to cancel. I have had 4 "appointments" Scheduled for them to pick up my equipment and bottles. It's like a running joke at the office as to who will be stuck waiting for them to not show up. Then it's another half hour on the phone of assurances that this time it will definitely happen. Meanwhile the bills keep coming. It would be funny if it wasn't so time consuming and annoying. Stay clear of this business.

Lucky Duck Pools - Our favorite Lucky duck living his best life in his new in ground pool!

Lucky Duck Pools

2.7(15 reviews)
14.9 mi

Justin from Lucky Duck Pools did an outstanding job, and I couldn't be happier with the service. He…read moreshowed up on time, was very courteous, and clearly knew his stuff. It was obvious right away that he takes his work seriously and has a lot of experience. He didn't just do the basics--he made sure everything was in top shape and took the extra time to point out a few things I should keep an eye on. I really appreciated how thorough and detail-oriented he was, as well as how easy he was to talk to. It's refreshing to have someone reliable and professional taking care of my pool. I highly recommend Justin and Lucky Duck Pools if you want quality service you can trust!

I've used this company for both opening and closing my above-ground pool, but after this year's…read moreclosing I discovered a major issue: the water started draining out under the cover until only about six inches remain. My pool has never had a leaking problem until after they serviced it. I reached out to the owner hoping to resolve the situation, but instead of listening to my concerns, he told me to refill the entire pool "to see if it drains again." I explained that I didn't want to waste money refilling thousands of gallons of water just to watch it leak out, and his response was, "it doesn't cost that much. You live in Barrington, not East Providence," implying that I should just be able to afford the cost. It was condescending, rude, and completely unprofessional. I also explained, as a business owner in the trades myself, that I understand callbacks can be frustrating, but we just needed help resolving the problem. Instead of working with us, he told me he would charge a service fee--despite the fact that the issue only began after they closed the pool. The owner took zero accountability and dismissed everything I said. The lack of customer service, respect, and responsibility is extremely disappointing. I would not recommend this company to anyone looking for reliable or professional pool services.

Photos
Lucky Duck Pools - New in-ground installation in Barrington RI 2024!

New in-ground installation in Barrington RI 2024!

Lucky Duck Pools - Yet another happy crew with their freshly painted pool in Barrington RI summer 2024! Kids gave it a  and enjoyed the water delivery

Yet another happy crew with their freshly painted pool in Barrington RI summer 2024! Kids gave it a and enjoyed the water delivery

Lucky Duck Pools - Above ground pool installation in Seekonk ma spring 2024!! Find the duck....

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Above ground pool installation in Seekonk ma spring 2024!! Find the duck....

ReadyRefresh - waterdelivery - Updated May 2026

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