Absolutely incredible. I hired Keila to do both a move in and a move out cleaning and she went…read moreabove and beyond for both. The move in cleaning was following ripping out and replacing all of the subflooring on the first floor of the house and had left a fine coating of sawdust on everything - not to mention the smell and grime that comes with purchasing a former rental. Aside from the scuffed walls (NOT Keila's fault or responsibility), you'd never have been able to tell the place was a construction zone for a month. Flawless across the board - she even moved appliances around to make sure she covered all the bases. The move out clean was similarly perfect, I still had some things in the cabinets and in a couple of rooms that I asked her just to work around as best as she could and she actually wound up making that last little part of my move EASIER with her clean. This was well beyond what I asked her to do, in the best way. All of this came at an incredibly reasonable price for what I know was seriously not a fun job on either end (especially the move out). I've already recommended Keila's services to a couple of people and will be asking her to do regular cleans when I recover from the financial hit of purchasing a house. Thank you Keila for making the awful process of moving WAY easier!

I hired Keylas Cleaning for a move-out cleaning and they did an outstanding job! The place was left…read moreabsolutely immaculate. What impressed me most was their attention to detail, they thoroughly cleaned every area, including spots I didn't even think about. She was also very friendly. Highly recommend if you need a deep clean!

Much better second time around. Whoever the guy was that came with the lady...kudos to you...he was…read morecleaning everything.

I've now used Lali's service a handful of times, and each time her staff over delivers--they're…read moresimply wonderful! My house sparkles. Starting this year, I'll have them come 1x/month. Highly recommend Lali's Amazing Cleaning Team!

I am moving out of my apartment and had a hell of a mess to help deal with, and they absolutely…read moreknocked it out of the park! They came early, and stayed in constant communication to avoid confusion, they were the kindest people ever and so understanding too. Brianna and her team even helped out extra!!! Best possible cleaning for the price and i couldn't recommend them enough. Saved my life!!!

Spent a lot of time researching to find the best quality cleaning service for move-in cleaning. I'm…read moreso glad I found Custom Maids RVA. They were extremely professional, thorough, efficient, detail oriented, and most importantly affordable, reliable and flexible on such a short notice. You will NOT regret putting your cleaning service needs in their hands. Best Service - Highly Recommended!

The cleaning today was the best anyone has ever cleaned my home. Jose listened carefully to what I…read morewanted done and when they finished, everything was sparkling. Very pleasant and professional.

What an amazing experience! From initial communication through our first cleaning experience,…read moreIsabel's team has been truly a blessing for me and my 83 year old mom. In this crazy world it is a relief to find trusted, dedicated professionals to help make life smoother. Very clear communication, highly responsive, on time. Extremely thorough and frankly went way beyond my expectations. Our house looks so much better! Very grateful for this family and their service excellence. We have asked Isabel and her team to come back in a few weeks!

Spotless, sparkling clean. Very efficient, great price for the level of extraordinary service they…read moreoffer. Kind and nice to do business with. I highly recommend them.

Been back and forth trying to get a replacement for the toilet tank top they chipped for almost a…read moreyear. She promised she'd get it right. After a while she just stopped responding. Overall, they were okay. (Last November)

Deep cleaning with extra focus on kitchen and bathrooms…read more The areas that they did clean were okay, but they neglected to clean the toilet brush holders, one side of the kitchen sink and didn't wipe all of the appliances. No baseboards were dusted and the rod on one set of blinds was broken. As far as the value, I guess I got what I paid for. I will say that they were very nice.

Highly recommend! My house is always left spotless! I appreciate the time and attention to detail.read more

Requested a deep clean, didn't get anything near that. no refund or discount - just blatant lying…read moreabout amount of work/time.

- All cleaning tools (toilet brushes, scouring pads, squeegees, toothbrushes, scrub brushes) are…read morereused across multiple locations without cleaning, creating cross‐contamination risks. - Vacuum bags are never changed between sites and vacuum rollers remain dirty until the machine fails, exposing employees to dust, mold, and allergens. - Feather dusters are never cleaned, leading to accumulation of particulate matter and potential respiratory hazards. - Rags, mop heads, and microfiber cloths are laundered at poorly maintained laundromats. Soiled items are stored together in a single plastic bag, promoting mold growth and foul odors until weekly Wednesday distribution. - Bulk chemicals are decanted into reused bottles during staff meetings without first cleaning containers. No personal protective equipment is provided or enforced during these transfers. - When the owner runs out of chemicals before meetings, employees are directed to dilute products with water and misrepresent their strength to customers, reducing sanitizer efficacy and increasing contamination risk. - Broken equipment is repaired by the owner onsite without following fire or electrical safety guidelines, creating potential fire, shock, or mechanical injury hazards

The office was very responsive, and the two ladies who came to clean were very pleasant…read more Unfortunately, there were a lot of oversights during the cleaning - surfaces left undusted or cleaned, bathrooms that still appeared dirty (especially behind the toilet), and baseboards and windowsills largely ignored. The office did follow up to ask for specifics and indicated that they would provide additional training to their employees. I appreciate that they reached out and want to improve, but unfortunately I still can't recommend them as especially thorough for the price.