My jeep was off the road 20 feet down a hill. Dostie's recovered it as I was waiting (off location)…read morefor the tow truck from a different shop to recover it. It was there less than 2 hours. They snatched it up before my tow arrived. It was extremely difficult to get from their shop. It took almost 1 week and over $1000 just for a recovery and tow. They said it was $350 initially, but they kept it over the weekend, and the bill just kept getting bigger. I will never do business with these people again.

Brock was professional, courteous & speedy. He changed my tire quicker than Ricky Bobby's pit crew…read more I was on my way faster than a 5 legged Maine Moose! He was able to run my credit card right on his iPhone. He asked if there was anything else I needed after changing my tire and I said yes a good place to eat. He told me about this truck stop called Dysarts and he was right - excellent food!

I know a person that had there vehicle worked on there wasnt to impressed. changing parts that…read moredidn't need to be changed because the owner of the vehicle already changed the part. says you don't need a part when actually you do because if you actually looked you would see the part broken. Not happy. I see a lot of reviews saying how wonderful these guys are. if you don't know anything about a vehicle you going to get taken advantage of. I'd like to know out of all the reviews on here how many vehicles were actually fixed the right way....

Excellent service, friendly, and honest. Extremely fair pricing. Highly recommend West Street Auto!!read more

My husband hit a deer with my 2000 Toyota Celica. My ins. co. had David Mathieu as a preferred Body…read moreShop so that told me they must do great work. The hood and windshield were the parts that needed to be replaced. I was told by the body shop that I would get a used hood but it would be painted. I was told the fenders would be painted to match the hood color. When I went to pick up the car neither fender was painted even though my bill showed that the work was done. I asked why they werent painted as I was told they would be and why the charges for painting them was on my bill. The cost was taken off the bill and I was told that it wasnt necessary to paint the fenders because the color matched the hoods color which was supposedly just painted. If the hood was just painted it didnt make sense that it would match 17 year old paint on the fenders. The hood was used and where there were dings you could see that touch up paint was used and the color did not match the hood color. The car is silver and there was a red spot on the hood. If the hood was freshly painted there shouldnt be a red dot or touch up paint used. It just proved to me that I was being billed for work not done. The car was taken back in to the shop for a long time to have the ding spots and the red spot buffed. I was not impressed by this because it did not change the fact that the hood didnt look freshly painted as I was billed for. I complained to my ins. co. who said they saw the before and after pictures sent to them from the body shop and were happy with the work. I guess the owner of the vehicle being unhappy with the work doesnt matter to either the body shop or the ins co. I informed my ins. co that I am never using that shop again and I will be looking for a new ins co.

Friendly and very helpful, they are always so accommodating with pick up and drop off. I was in…read moreoften for my temperamental car and they were always honest about what was going on with it.

First time here and the service was superb! Electrical issue with my Jeep which was completely…read morecovered by the warranty. People were friendly and kept us informed of the progress on the repair and the sales manager drove us to the local pizza parlor rather than let us walk. When they found out the part needed to be ordered they provided a complimentary loaner car until it arrived. Thanks from a long term Jeep owner!

this dealership had my daughter's car for seven weeks. They charged her for things that didn't need…read moreto be done. They couldn't figure out how to fix the car. They took gross advantage of her and my Mechanic, who laid a looked at the vehicle after all the repairs were done. Couldn't believe what they did . Beware of Franklin Jeep Dodge.

My husband has a 4+ year relationship with Genes Auto! The father son team make sure all work is…read moredone in a timely manner and to the satisfaction of my husband. Knowing that Gene and Zach are taking care of our car's service at a fair price provides a high level of trust and respect. Thanks guys for the BEST customer service and support!!

Wonderful family business! When I was buying a used car from Nellie's Auto Sales right down the…read moreroad, they did a quick diagnostic on the car and found a few things for me to bring up with the dealer and negotiate a lower price. When I decided to buy the car though they were booked solid, they moved a few things around and fit me into their schedule so I could take the car on a cross country trip the following week. Great work and honest folks -- great value for the price.

I was about an hour away from home when an alert came on saying, "Transmission temperature near…read morelimit." Needless to say, I was a little nervous! They were so helpful, took my vehicle right in, checked everything out, and got me back on the road. I'm so thankful for their kindness and willingness to help, especially when I was so far from home. I would absolutely recommend them!

How this place is still in business is beyond everyone we know in the business…read more As a Master mechanic, If I didn't warn folks about this predatory shop I wouldn't be able to sleep at nite... shop around please...this place is notorious for ripping off customers..charging g three times the cost for parts or more and padding the bill in anyway they can. .. so many fake reviews and they still have only a 3 star rating. Don't be fooled by this place , I have had too many folks and other shops tell of the trickery and games this place will play to get more money out of the customer. They will smile at you while they overcharge you for anything they can. Shop around for a reputable place...in my opinion and many others in the community, this is a bad place to get your vehicle serviced at...period.

I took my van in for an inspection. After having my van for three days they called me. It was going…read moreto be between $3000 and $5000 to get the van inspected. But even if I spent that money he could not inspect the vehicle because my bumper frame was rusted. Said I need front and rear bumpers. This business is a place for all to avoid. If there was a zero rating that's what I would rate this.

5 stars for "Pat's Auto Repair"! I have been going to this garage for 7 or 8 years now and have…read morealways been very satisfied. Tim is an excellent mechanic, a very nice person, and always so helpful-even though he is very busy. Donna, Tim's mom and office manager, is also so friendly and welcoming. 2 of my adult children have switched to Pat's and drive out here from Augusta!I always highly recommend Pat's! Thanks Tm and Donna for taking such great care of your customers!