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Ready or Not Photo Booth

5.0 (1 review)
Open • 12:00 am - 12:00 AM (Next day)

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4 years ago

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Phoenix 360 | Photo Booth Service - Phoenix 360 photo booth and venue

Phoenix 360 | Photo Booth Service

(4 reviews)

Worst customer service I've ever experienced IN MY LIFE. DO NOT BOOK THIS PLACE. NOT WORTH THE…read moreSTRESS. TWO CASES: FIRST CASE: I had my birthday party here and while the decoration was good, the service was terrible. The bartenders were so rude to my husband, myself and our guests. No smiles, nothing. When my husband asked for a coke to mix his drink, the male bartender rudely denied the service, before slamming the soda on the table like it was an inconvenience. How can we have an OPEN bar and get an attitude when we ask for soda. We decided to let it go and escalate it to the owner, I believe her name is Rasheeda. SECOND CASE: I was looking for a venue for my baby shower and I noticed that they were having a flash sale: $500 for 6 hour rental. I figured that it was a good deal and since we wanted something small and fit our budget. I booked and paid the deposit online on Sept 6th because the date we wanted was available. Before booking, I called Rasheeda on September 2nd to let her know that her website is not letting me book the 6 hour time slot we wanted. She said I should pick the closest time and she will note it. So I thought I was good! NOPE. Rasheeda texted me a few weeks later that the calendar on their website was broken that we would have to pick another date. We had people coming from out of town as well so we had to change the date on the invites. I figured technology can be faulty sometimes, so I picked another date. This should have been the sign for me to just take my services elsewhere. Almost a month later, I texted her to confirm the 6 hour time slot for her to gaslight me to think I was going crazy! She said that the sale ended in August and I can only have my event for 4 hours. The deposit receipt clearly stated the payment was for the flash sale for the west Allis location. I also sent her a screenshot of the payment confirmation and a screenshot of the flyer I took prior to booking. I also sent a screenshot of my call log showing that I spoke to her on Sept 2nd confirming that I will get the 6 hour time slot. After going back and forth (with her gaslighting and giving me the biggest attitude), she finally admitted that even though the flash sale ended in August, THEY STILL HAD THE FLASH SALE FYLER AND LINK ON THEIR WEBSITE IN SEPTEMBER. She then told me that "even though I was able to access the link and book via their website, it was not currently active". Make it make sense. She never communicated any of this to me when we had that phone conversation on Sept 2nd. She then proceeded to "act nice" by saying she will give me the two hours for free but for a different time slot (another gaslight) which I could not agree to as we've made too many changes regarding this event due to their miscommunication and poor system. She eventually acted like she was doing me a favor and decided to just cancel my booking after stressing my out! Now I have to find a different venue and change the invites AGAIN! I want to emphasize that it was not even about the money, because like I said earlier I've had my birthday here where my husband and I paid for the birthday package and also for open bar. I referred one of my friends after my birthday, and she had her son's birthday. It was more about the morality of it all. I've never encountered service providers like this lady and her staff. I am telling you that the stress is not even worth it. TAKE YOUR MONEY ELSEWHERE. YOU WILL THANK ME LATER!

Very disappointed with the poor communication and overall logistics. The planner pushed the set up…read moretime back twice, the day of, and did not arrive until 50 minutes before the event started . But still assured me that it would be completed 15 mins before guests were expected to arrive- but that did not happen. She made excuses but never acknowledged that she lied and said she was on her way more than once . This was a surprise party and timing was essential to the party's success. Organization and good communication are just as important as the decorations.

K & E Memories

K & E Memories

(1 review)

This photo booth was such a hit at our event! Super easy to use -- you just step up, snap a pic,…read moreand within seconds the photo gets texted right to your phone. Everyone loved that instant share. On top of that, they put together a gallery afterwards so we could go back and see all the fun moments in one place. It was such a nice touch and made it easy to relive the night. The whole thing felt really smooth and well taken care of -- definitely a white glove kind of service. Highly recommend if you want something fun and stress-free for your event!

From the owner: Based in Waukesha, WI, K&E Memories is redefining wedding entertainment with a "No-Hassle" approach…read moreto photo booth rentals. We believe your celebration shouldn't be timed by a stopwatch, which is why we’ve tossed the traditional hourly model out the window. The "By the Event" Difference While most booths charge by the hour—forcing you to choose between the cocktail hour or the late-night dance floor—we charge a single flat rate for your entire event. Whether your party lasts four hours or eight, our booth stays open, the photos stay unlimited, and your guests stay entertained. No watching the clock, no hidden fees, and no stress. Powered by Our Own Custom Tech We didn’t just buy a photo booth; we built the experience. K&E Memories features exclusive, in-house developed software that you won't find anywhere else. Designed to be the easiest interface on the market—if you can tap a screen, you can capture a memory. One Premium Package. Everything Included. We believe in "extra-extra" service without the nickel-and-diming. Our standard event package includes the premium features others call "add-ons": Unlimited Time & Photos: The booth is yours for the duration of the celebration. Stress-Free Logistics: We handle complete delivery, setup, and teardown. Experience the difference of custom tech and transparent pricing. Reach out to the K&E Memories crew today to lock in your date for a truly unlimited celebration!

Ready or Not Photo Booth - photoboothrentals - Updated October 2026

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