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    9 years ago

    This is the best party rental place! Highly recommend!

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    People searched for Party Equipment Rentals 407 times last month within 15 miles of this business.

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    Brookfield Party Rental

    Brookfield Party Rental

    (10 reviews)

    Extremely rude, unprofessional and underhanded. Do not do business with these people…read more A family member asked me to pick up an arch for a wedding and when I arrived to pick it up I was told that I needed to sign the rental agreement for the arch. I explained that I was just the driver and not the actual responsible party for the rental item. They had already paid and had not informed me that I would be signing a lease for wedding arch I was picking up. The sales staff was very rude to me and quite frankly in my opinion they do not have an ethical system of renting out thier items. They bully unsuspecting delivery drivers into signing leases for thier equipment. Here is my story. I was the only one in the family with a truck so naturally I agreed to come pick up the arch for my sister in laws wedding when asked. When I arrived they asked me to sign a lease for the equipment I was picking up. I was not aware I would be the person legally responsible for this several thousand dollar arch. It struck me as very unprofessional and bizarre that they didn't have the party who ordered this item and paid for it sign a lease agreement beforehand and nit the unsuspecting delivery person. If anything the delivery should sign off acknowledging that they have recieved said rental items. Instead the rude and aggressive lady and gentleman at Brookfield Party Rental bullied me into signing. I tried to work something out with them regarding getting the signature from my family member and coming back they very rudely and aggressively told me no that it needs to be the person picking up the item and then told me they were canceling the order when I said I would return back later with thier signature. Of coarse I signed the multiple page fine print leagal document because I didn't want my sister in laws wedding to be ruined. Of which I didn't even have time to read due to thier threats of canceling my sister in laws rental item and unloading it from my truck. They were very rude and have terrible communication and customer service skills. They also are unethical with thier expectation and aproach to getting thier lease documents signed under duress. I highly recommend taking your business elsewhere. If you do rent from them don't ask someone to go pick up a rental item for you without planning for thier backwards system.

    I had NO problems working with Brookfield Party Rentals! The ordering, delivery, and setup went…read moregreat! I have family members that had bad experiences with another local party tent company, so I chose them based on the reviews I have read from different sources on the web. I liked the online ordering system, a lot. The young men that came to set-up did a awesome job and were courteous. The tent was in great shape, and the tables were newer along with the chairs. Nothing but a good experience for us. I saw some Yelp reviews about communication with the company - I only contacted them once asking for a install time, and was replied to that they didnt know until 24 hrs before the install date. She was not rude nor did she yell at me for contacting her. Again, would use for all our party needs!

    Canopies - partyequipmentrentals - Updated May 2026

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