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    Ready Mix Concrete Supply

    1.0 (1 review)

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    10 months ago

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    New Canadians Lumber

    New Canadians Lumber

    (32 reviews)

    $$

    The prices are more than competitive The staff are…read morealways polite and willing to help you I have been going there for years and it is my first choice It is usually busy but the staff always have been great!!!!!

    Terrible customer service experience! I was wandering around looking for someone to ask a few…read moresimple questions to and had to wait soooo long just to talk to someone. The first employee couldn't help me and sent me to the customer service/lumber ordering desk so they could look up what's on sale online. It's crazy that they don't know what's on sale in the store and you have to point out the sale items online or bring in a flyer to show them. It's 2020! Never seen a retail store that doesn't know what's on sale in their own store. So I get to the help desk and the employee there tells me he can't look up the sale deals because he says he doesn't have internet there (which is a total lie). He flat out refuses to help me and then tells me to wander to the far side of the store where maybe someone can find out (Huh?!?! So the help desk can't help me?). So I go to the cashier and ask her if my item is still on sale and she sends me back to the customer service desk where they DO have internet. Now the FOURTH employee I deal with finally looks up my item online to make sure it's on sale. So the first help desk guy simply refused to look up my item online and lied to me and said he doesn't have internet. This is the worst customer service experience I've had in a very long time. I don't understand why this man was so rude and refused to help me. Isn't that his job? At the time, I felt like maybe he saw that I'm a young woman in a hardware store and didn't feel like helping me because I'm not a professional contractor, and thought he could get away with treating me like that. Or maybe he was having a bad day. But reading other reviews, this type of behaviour and sour attitude seems par for the course. If you come here, you need to look up what's on sale beforehand, so you can tell this store the prices of their own items. And don't talk to anyone unless you absolutely need to.

    Ready Mix Concrete Supply - buildingsupplies - Updated May 2026

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