The accused my sister of stealing shame on them Good store a…read morebad person stop accusing people of rhibgs

It's not the first time I had bad experience with the Kroger's customer service desk. I bought a…read morebottle of Kroger brand heavy cream this Monday evening. I spent hours and made a birthday cake with the cream for my husband that evening and then found out the heavy cream had bitter taste and ruined the whole cake and the special family night! I went to return the heavy cream, explained the issue and suggested them to check the shelf to make sure nobody else will experience the same issue. Obviously they did not care, and did not apologize... They always had bad response for returns even it was absolutely not the customer's fault! Do customer deserve more than just getting the several bucks' refund? What about all the time and efforts and more caused by your bad products? Not a sorry, not a good face...?

I have been a customer of UDF stores for over 40 years! After leaving my cardio class at Life…read moreTime, I decided to stop for a cappuccino at store 143. Recently, I have encountered usual responses from a few UDF staff, however, nothing super serious! Tuesday, I purchase a cappuccino that was exceptionally weak and tasteless! I had noticed spurts of clear water but decided to take a chance anyway! I did mention my concern to the cashier as I exited the store. After several sips, expecting the flavor to eventually come through, I decided to return inside to again make staff aware of the problem! Was told very impolitely by a staff member, who checked machine, that that's just the way it's going to be because there was no problem with the machine. I thought her remarks were rather strange since no fault of my own, I had experienced a problem! As she closed the machine, insisting it was ok... I decided to 'top off' my cup, in hopes the adjustment would correct my problem, perhaps! As I walked up to the cashier, expecting some apology for the inconvenience, a cashier named Krishner, chimed in to inform me that I owed .99 because I had refilled my cup! I was so stunned I was actually speechless! I had added less than 2 ozs. to the cup! She repeated herself several times, by this time causing other patrons in the store to view me as a potential 'troublemaker'! Again, I was stunned that 2 staff members would go to such a length to make a spectacle of the situation! The staff person who checked the machine, derogatorily, stated that I wouldn't have to pay this time but if it happened again... I would be charge! It was as if I were to be considered a criminal! I am an 80 year old retired educator who has no need of a free cup of coffee at UDF's expense nor do I deserve a cashier to 'scold' me publicly for 2 ozs of cappuccino! What is our world coming to? I guess I should be banned from frequenting a store outside of my supposedly neighborhood! My heart breaks for such uncaring young people who pride themselves for feeling 10 feet tall when in actuality they have chosen to stoop very low! At on time, UDF was known for its friendly customer service!

First time ever visiting one of these stores. Don't know exactly what's so special about these…read morestores but they have ice cream and a few food options but lacks in having stocked shelves. Prices are fair. I enjoy their hot pretzels

Sometimes you have to step out of the car and go inside. Ohhhh and I am glad I did. A surprisingly…read morefriendly guy behind the counter that seemed like he wanted to help me find what I was after. This is "the place on the corner," and it is somewhat overpriced since they're not competing with Wal-Mart's volumes, but it is handy to hit on the way out and up the hill.

One of The Cov's hundred-thousand corner stores. Spendy, but convenient. I noticed they serve…read moresoft-serve ice cream. They just added a "Mexican Marketplace" - which leaves some mexican staples to be desired (dry rice, beans). Lots of Jarritos soda and other treats. What can I say? This place is convenient.

Ideal for quick staple items and lottery tickets. The customer service by employee, Surya is…read moreOUTSTANDING!...Always a friendly greeting, and a smile to brighten anyones day....On days when I feel like everyone I encounter is being a Jerk, I might stop by to purchase a candy bar just to hear Surya's warm greeting, see that brilliant smile, and feel like a valued human being again...amazing how some people's kindness can really change a blue mood into a positive evening.

Great location with an opportunity to do a great business if not for the terrible service and…read moreprices are way too high You also will want to use the front door instead of the side door most people Use due to the staff is always sitting on crates chatting it up and smoking cigs or you will spell like an ashtray

This would get a 4 or 5 if the customer service was any good. I can't say how many times I've gone…read morein there and stood in line behind people who weren't even buying anything, just there to talk to the worker behind the counter, and the workers each and ever time would see me standing there and not care that I was waiting. The one worker in particular apparently hates their job and hates everything that is sold in the place. No matter what I'm buying, they've got something to complain about it, how much they hate it, how much they can't wait until that product is gone. And it doesn't matter how many times it's the same product I'm buying, they'll complain about it each and every time the same way. I got sick of hearing it, so I quit going in so much. Unfortunately they sell certain things I can't get down the road at the other station or I'd go there exclusively. Just now I was in there with my wife and we were lied to about how much things cost, whether by that employee or by the signage hanging in front of the products, and we were charged $2 more for what we were getting than what the signs said. Instead of checking the pricing, they told us it was right in the system. My wife had a winning scratch off for just a couple bucks and wanted to trade it for a couple other tickets. She knows how that employee is from me telling her about my interactions. She said "I know you don't like these..." and when she handed her winning ticket over for that employee to scan, they sighed loudly and scanned the ticket like it was killing them to scan it. I don't know the owner of the place, but I'm sure they'd love hearing an employee is complaining about the things the company sells that keeps that employee in a job. We're not going back.

Wonderful group works here. Always very friendly. My daughter dropped her very loved big bird in…read moretheir store today. I didn't notice until hours after because we were at a Father's Day celebration. I walked in tonight to find her big bird perched on the counter waiting for us. I can't tell you how thankful I am... thanks krrish food mart for saving the day for my 2 year old!