Do NOT go here. Life hasn't been easy since I started going here, I hadn't been able to eat so much…read moreas a grape, or a cucumber with my permanent denture. I told Dr. Casazza, Louise, Dr. Kim and all the way back to Dr. S during EVERY visit. I begged for your help. I'm traumatized. I have lots of pics, texts, emails and witnesses.

Don't go here. They do unnecessary work on your teeth just for money. I was told I had a cavity…read morein a tooth they had filled a year ago. I went somewhere else and was told there were no cavities in my teeth. Best thing I did was leave this practice.

For my first appointment, I was given a hygienist that was going to dental school to become a…read moredentist. Also, I asked for my dental records to be transferred to another office and they emailed them without any password protection - a HIPPA violation! My wife requested a certain dentist at her visit and at the day of the visit, he was not scheduled to be in the office that day.

TL;DR: Go elsewhere, if possible…read more Went here for a couple years as my first dentist in Boston. Was fine for most of it (routine cleanings, a filling). Front office was kind, my first hygienist was nice. My dentist and hygienist were changed on me without notice, and neither of them introduced themselves to me (I still don't know what the dentist looks like or what his name is). Further, the new hygienist used a tool during a routine cleaning that broke off a piece of my tooth. He asked if "that crack [has] always been there", to which I replied "no." Come to find that I require a crown. In my back and forth with the office over this, I find that the hygienist had written in his notes that I came in with the crack. His notes state that I said "I think one of my teeth broke", which is patently false. When confronted with this, the dentist refused to believe me or cover any part of the now required procedure. More than the confusion over the cause of the crack in my tooth, it really worried me that the dental notes written at this place don't align with reality: that's scary, as they aren't things I review at every routine cleaning. Icing on the cake: I asked for my dental records to move on to a new dentist, and they sent me the dental notes for a different patient, casually violating HIPAA. Go at your own risk.

A good dentist is someone who is knowledgeable, skilled, and compassionate. This office provides…read moretheir patients with high-quality dental care in a comfortable and welcoming environment. They are up-to-date on the latest dental techniques and technologies. The three various dentists here were able to understand and empathize with my given fears and concerns. They were patient and gentle, and took the time to explain all procedures as they answered number of questions I had. They explained complex dental concepts in a way that were easy to understand, and listened to their patient's opinions. I felt at comfortable and at ease. I additionally appreciate the time they allocate to explaining how to prevent dental problems, providing their patients with the tools and resources they need to maintain good oral health. If you are looking for a good dentist, look no further.

I have spent months trying to get help getting reimbursed for dental procedures performed at this…read moreorganization. Constant turnover in the business office and being lied to by people in the business office has left me with hundreds of dollars in unreimbursed claims.

My dentist has been on extended Covid leave - for 2 years! I gave up trying to reach them &…read moresearched my insurance directory for participating dentists. He was the closest, most convenient location & accepting new patients. I was pleasantly surprised when I called & the very friendly receptionist said they had a cancellation that afternoon if I was available. Very rare to get a same day appt., particularly as a new patient. They clearly explained everything. The hygienist was very nice & did a great job. Very painless. Even the X ray panels didn't dig in. The dentist was down to earth. No additional work was needed & I made the appt. for my next 6 mo. cleaning....

How many times does one becoming a raving fan of their dentist? Dr Carmichael is one of those rare…read moredentists that can pull that off- and also has an amazing supporting team (everyone from the office admin to the hygienists). I have been going here for 10 years (despite moving over 30 min away by road). They never recommend unnecessary work, always put your needs first and are just a fantastic experience all-round- and when they do work on your teeth, the quality is top notch. If all dental practices were like this, "anxiety from visiting the dentist" wouldn't be a thing.

Dr. Lo is excellent. I've had a lot of work done with 100% satisfaction and successful. All of his…read morework done once with efficiency. Overall outstanding. The rest of the staff/support staff are pleasant and very easy to work with.

Dr lo is great highly recommend him for all your dental needs when in for a root canal he did a…read morerealy great job

I waited a long time to write my review of Dr. Balani because sometimes you don't really know how…read morethe care was until time has gone by. In short, he is great. Last summer, I was suffering intense pain due to an abscess, My regular dentist was away that week so I ended up having to drive an hour and a half to Woburn on a Saturday to see Dr. Balani but it was worth it. Number one I am so appreciative of his emergency hours. When you need emergency dental care, you NEED it. He and his staff were very kind and understanding and I walked out of the office feeling a million times better. I found him entertaining and very willing to explain the procedures. Followup was great and the fees (though who likes paying dental fees?) were in line with what other dentists charge. His office was super helpful in billing insurance. At my regular followup visit, Dr. Balani did an extra scan on me (at no charge) because I was experiencing some residual discomfort. Right as I was about to leave, he called me back in to look at the scan and noted that there was a possible tiny abscess forming in the tooth next to the one he had worked on. I forgot to mention this to my regular dentist and here we are 9 months later and indeed I have infection under that other tooth. This seems to have been the cause of occasional discomfort on that side of my mouth. So anyway, shout out to Dr. Balani. I wish I had paid more attention to his advice. But mostly I am SUPER GRATEFUL to the way he and his staff took me in quickly and got me out of my pain. Thank you!

I find Dr. Deepak Balani to be the cream of the crop as far knowing his craft. One would hope any…read moredentist treating patients is competent, and I think most are, but he has always struck me as being the best of the best. I believe he's spent so much time perfecting areas outside of general dentistry (such as endontics, even though he's not an endontics) that he able to have a better graps at things that other general dentist might miss or be less proficient in. Full transparency : He is pretty costly. I do not think he's overpriced for the skill that he brings to the table, but because he doesn't accept most insurance (though his office will work with you to try and maximize any out of network benefits you have) it is not going to be feasible for everyone to use him for their everyday dentist. Candidly, I do not always have the means to go to him and will have to sometimes opt for someone network. BUT before doing anything major to my mouth, I got him for his opinion because that's how much I trust. (I am an attorney, I'm someone between skeptical and paranoid - it takes a lot to earn my trust). With all that said, I 100% recommend him. I believe he's worth the hefty price tag if you can reasonably afford it. If you cannot afford him as your general dentist (2x year, X-rays, treatment, ect) I would suggest you at least getting your cleaning with him. He does the cleanings himself, so he is able to spot any problems with your mouth, versus many other offices were the dentist come in and checks the mouth for a few minutes after the hygienist has done their thing. If you need a costly treatment, he is not going to be offended if you explain that you need someone in-network and he will have no problem helping you find someone. But so fair as dental preventive care, I personally find him more proactive than most dentist and I think it's worth having him as part of your dental health team.

I had an excellent experience at Smile Brookline. I came in for Emface TMJ treatment after…read morestruggling with severe, constant migraines and ongoing jaw tension. The results have been life-changing. Since completing treatment, I haven't had a migraine in over a month, and I've experienced significant relief from TMJ discomfort. I no longer deal with sore neck muscles, and my sleep has noticeably improved as well. The team was professional, knowledgeable, and made me feel comfortable throughout the entire process. I highly recommend Smile Brookline to anyone dealing with TMJ or chronic migraines--it truly made a difference in my daily quality of life. Thank you Dr. Sarah Stock

I was a patient at this dental office for many years. Since moving away and finding a new dentist,…read moreI realize that a number of procedures I was encouraged to do here were not actually needed. I was told that one of my front teeth was going to fall out at some point and that I should proactively have the tooth pulled and get an implant which cost several thousand dollars. They strongly encouraged me to get this done sooner than later, even though the tooth showed no discoloration or signs of movement. When I started at my new dentist and xrays were taken, they shared that there was absolutely no concern about the tooth falling out or needed to be replaced. In looking back at some other procedures I was also told to do by this office, I would not trust them.

I'm reading the old reviews and I don't think people realize that there is a whole new owner and…read moreregime at this practice. I give Dr. Parent and her staff the highest marks possible! I've seemingly had every problem you can have with teeth and Dr. Parent has always taken care of me properly! I've had teeth split, fall out and have grinded them down like chiclets and Dr. Parent and her network of Dental Magicians leave me smiling and chewing! The front desk people are friendly and professional. When I had an emergency with a tooth splitting painfully, they saw me that very day. Dr. Parent is a Superstar. Let's face it, Dental Insurance sucks. Tooth problems are the worst but Newton Centre Dental has taken care of me spectacularly.

It literally took me over a year to clear up a billing error with this office, despite being in…read moreregular contact with them where they would repeatedly tell me it was all set and I owed nothing, I would continue to get an 800+ dollar bill from them and have to call over and over again. And unrelated to that issue, now that I need my records to be sent to another dental office, they've taken 5 days to return my calls and emails and when they finally get back to me, they have somehow lost my x-ray records from my last visit. I don't understand how they can be such a mess in this office. I do NOT recommend going to them.