They Know how to write a notice but they don't work or respond to email at all. Terribleread more

My property manager at VerraTerra does a wonderful job making the entire leasing process much…read moreeasier for me. Great service at a very reasonable price. Would highly recommend!

We interviewed over 8 companies for placement and monthly property management services. Brent was…read moreour top pick because of his expertise, clear ability to communicate his terms and processes, and fair prices. He didn't have hidden fees, or add on costs, and he even didn't charge a monthly fee if the renters didn't pay. He provided reports with cost breakdown and forecasting.

From the owner: Property Management Inc is a full-service real estate asset management company that provides…read moreprofessional property management and real estate brokerage services. With PMI's experience and professionalism, you'll find the perfect fit for your property management needs.

I was with ProRealty and they were great. Then they became GoldBrick. Jen was great…read more unfortunately, my experience has been really frustrating since she left. Mitch is a nice guy. Yulia in the office is very nice. BUT, nice isnt enough in this business. They are TERRIBLE with any accounting follow thru. My tenant moved out at the end of August. Its almost Christmas and I havent been settled out financially despite numerous emails and promises. There was also a missing distribution last year that didnt get resolved for 6 months at least despite numerous emails. They are responsive at first and then they ghost. They did however take care of my tenant as far as I know and they were reasonably responsive to other requests.

Goldbrick just changed their name to inTrust Property Management. Same core group of people working…read morefor company. We live in an HOA community managed by this group; no email responses, no meeting notes from HOA meeting, no update on new board members, no initiative. It's really too bad we pay our dues and keep our property clean.

Got an appraisal of my condo recently by AppraisalSource Northwest…read more Slow appraisal. I think part of the reason is that they only sent a paper copy of my appraisal, no electronic pdf (really? it's not 1996 anymore). No customer service. Completely ignored my email inquiries about appraisal results.

It was the first time for me to rent my house. I had an agent who tried to help me for 2 months but…read moreshe couldn't find tenants.I just googled to find a rent mangement company with lots of doubt. I was lucky to have a chance to have an interview with Servyn PM. Melina and Tye are not only professional but also personal. It is not easy to find these two extremely important qualites at the same time. Tye counceled me and analyzed the problems. He came to me with the solution. He and Melina helped me to find the tenants (whom I feel so comfortable with) within 36 hours after Tye posted my house. I said to him, It is MIRACLE! I can say this for sure, "They know what they are doing with the best communication SKILL." Who can be better?

They responded with several near term dates with a request for a meeting during a week that I was…read moreout of town. I asked them to provide additional dates for after I returned but they never responded.

Professional, personal and attentive! Oh My! When you initiate a working relationship with Gina,…read moreyou don't just feel like a professional is assisting you with a property, but also a friend as well. She is attentive to any questions you ask her and very prompt with her replies. Once you give her an idea of what you are looking for, she will arrange time efficient tours for you and be happy to travel to whichever part of town you wish to go to. Thanks to her team, coordination with the other agent, title company and other applicable parties is streamlined and efficient. I appreciated her contacts as well. Gina gave my wife and I an excellent inspector to use so we didn't have to find one. When financing came around she continued to be a valuable resource with connections. And upon receiving the inspection report, she worked with me on what I felt comfortable with addressing before moving forward. Not only was this attentiveness comforting, her ability to be personal and get to know my wife and I while maintaining professionalism was a breath of fresh air. Compared to our previous Redfin experience, my experience with Gina was one that will make us a repeat customer.

My girlfriend and I worked with Ashley from the Mill Creek office of John L Scott…read more She was actually the second realtor we'd talked to; our first realtor, which another real estate service helped us find, was very pushy about getting a sale out of the first few houses we'd seen and when we couldn't get responses from her about looking at others, we decided to look elsewhere, for a less pushy realtor. We were starting to get a little worried that we'd have to back out of the home buying process if we found another realtor like our first because we were on a tight-schedule in terms of time constraints due to finishing a lease at our apartment. Instead, we were incredibly happy with the service we got. Ashley clearly knows what she's talking about and went above and beyond for us in terms of getting us showings and explaining things to us that, as first-time home buyers, we never would've thought to look at (such as whether a house is on well or public water, or septic or sewage). She was also great about negotiating with the sellers when hiccups came up during the home purchasing process, allowing us to get the house when we thought we were out of luck and wouldn't be able to. Happily writing this from inside my new house and both my girlfriend and I would happily, highly recommend Ashley.

I am only giving this John L Scott a five star rating because of one of their agents. Jamie Pagel…read moreis a fantastic real estate agent our relationship with her was nothing but greatness. She kept us calm through the most stressful process you could go through in purchasing a home in this crazy market that is going on in the Pacific Northwest right now. She was all in from knowing everything about the way houses were manufactured the goods and the bad's helping us with writing up offers and just making us feel great about what we ended up buying. The best part is that she was down to earth and it was great to talk to as well. if you just happen to walk in to the Millcreek John L Scott and you are looking to purchase a home I would definitely recommend you first talk to Jamie

I wish I can give zero stars. Anne Marie, the property manager, is so incompetent and seems too…read morelazy to do her job. She's horrible with communication and doesn't complete requests even though she says she will numerous times. If you try to follow up, she'd say to stop contacting her. But it's her duty to do them!!! I'm actually surprised that she is still in business.

If I could, I'd give a zero star rating as Anne Marie is the most rudest unprofessional person I've…read morehad to deal with. I had a roof leak in my unit that caused mold that I told her about and sent the documentation about and she failed to include the documentation and claimed that is was a fan problem when the photos clearly showed a roof leak and scoffed at the experts' reasonings for fixing the roof ahead of putting the drywall back in. She also has a non working number only communicates via email, is poor at communicating and is condescending in her email responses as she does not want to put in the work she needs to do as a property manager. She often ghosts and gaslights the homeowners when they need her to get something done. She doesn't even apologize for her ineptitude as a property manager and makes excuses for her shortcomings and is not accountable for anything.

We worked with Brett at Lamb Real Estate to sell our home. He and his team did a wonderful job. He…read morealways kept us informed, he was very knowledgeable, presented us with many options and was a very strategic partner to have. He brought in a whole team to stage and the photos were top notch. The literature his team put together included a beautiful flyer highlighting our homes best features with photos and business cards with a photo of our home on them and a QR code for quick access to the listing. My neighbors were fascinated by the large number of people viewing our home. We had a 6-7 offers within 48hrs and sold our home for $115k over asking. We attribute this to Brett and his stellar team. We strongly recommend them to anyone looking to sell their home!

My husband and I have worked with Brett on three transactions now, the first was when we bought our…read morefirst home back in 2020. Brett did an amazing job working with us as first time home buyers, providing us with all the information and resources that we needed. He was so personable and during each meeting with him we could tell that he truly cared about finding us our dream home and providing us with the best experience possible. Fast forward to earlier this year when even though we were only passively looking at possible new homes, when a property came up that caught our eye, we didn't hesitate to call Brett. Even though it had been four years, he met with us that same day! We ended up buying that new home with Brett's help and also selling our current home. Brett and Lamb Real Estate have a great understanding of our community and their staging is impeccable. Brett truly went above and beyond and our house went pending in 24 hours. We will always be grateful to Brett for making the home buying and selling process as stress free as possible and making us feel like a priority and that he truly cared for our success. We would definitely recommend Brett and Lamb Real Estate if you are looking to buy or sell your home!