Heather and John are awesome. Heather patiently kept showing us houses until we found the one that…read morewas right for us. She helped us deal with our terrible mortgage broker and with the bank that owned the property (which is a job all in itself). After the sale, after she'd been paid and her job was done, she helped us get some remedy for the poor job done by the bank's contractor. And here we are three years in and John sent an updated appreciation report on our house so we could see where we sit. Most people buy more than one house in their life, don't you want a realty partner who's always going to be there not just someone who wants to get their commission and move on so they can get more commissions? You want someone who doesn't have to do radio ads to get clients, they get them because their clients tell their friends, "This is who you need"! Well, Heart & Home is who YOU need!

We cannot recommend John enough. From the first time we reached out to him, he was quick to…read morerespond. He was prompt, flexible, professional. We had a very rural property we were trying to sell and John got it done. Everyone we met and talked to along the way knew John and sang his praises as well--from fellow realtors to mortgage brokers. We are not only thankful that we hired John as our listing agent, but we are also thankful to know him. Thanks John!

I just moved in and had such an amazing experience, i had to write a review asap!…read more Before move: From the start Jenny has been great. She was really prompt and forthright when i contacted via craigslist about the room and would check in every few days (in a sweet and not annoying manner mind you) about my interest, how my moving process was going etc. She was transparent and genuine and i never felt like i was being misled or asking too many questions. She very much focused on my feeling safe and a right fit for the place and current roommates than trying to hustle me into a contract. As i would be moving site unseen from out of state, i really appreciated this. I've never had such a caring and hands-on landlord-tenant experience before this let alone before signing a contract and moving in! Moving in: this was a breeze AND since i was coming from out of state, Jenny offered to pick me up from the airport, take me to run errands all before signing my contract! When signing paperwork, she pro-rated my rent as i moved mid-month though i had said i would pay for the full month as a guarantee for my spot. She even fixed and lent me her new bike without my asking as she knew i wouldnt have any transportation moving here. Also there was a delay in my stuff being shipped and they lent me a sleeping bag and offered an air mattress. Also her daughter was sweet enough to offer showing me around Eugene and going to the store if i needed anything. All of this really shows you how much they care about their tenants and treat us all like family. If you have a problem, the expectation is to go to them and collectively find a solution. I can't wait to develop this relationship further! The place: it's even better than the pictures! Everything is brand new and in mint condition, house is well-maintained and they are closeby and on hand to come fix or lend you anything as needed. All of their properties are in a GREAT neighbourhood - this location is hard to beat. I really feel like I've moved into a community and warm environment - not just a place to store my things. I am incredibly happy with my decision and would give more stars if possible!

The property owners here really make you feel welcomed and at home! They are always willing to…read moreensure that whatever you need done for your home is done. Very friendly, very knowledgeable and highly known around the South Eugene area. Don't look anywhere else! (:

Tim Duncan and his team are outstanding. Very professional,…read morevigilant about the process, advocated for us throughout the deal. The most important thing is that we finished the purchase of our home on the McKenzie River, and felt only confidence that he did well by us. He is down to earth, very detail oriented, experienced in real estate, and a good communicator. Would recommend him to any friend or family member.

From the owner: Welcome to Tim Duncan Real Estate, your trusted partner in the Eugene, Oregon real estate market…read more Services: Home Buying: Find your dream home with our comprehensive property listings and personalized search assistance. Home Selling: Get top dollar for your property with our expert marketing strategies and extensive network. Market Analysis: Stay informed with our in-depth market reports and property value assessments. Investment Properties: Explore lucrative real estate investment opportunities in Eugene and beyond. Relocation Services: Seamlessly transition to Eugene with our relocation support and local insights. Why Choose Us? Local Expertise: As lifelong residents of Eugene, our agents have an inherent understanding of the local market dynamics. Client-Centered Approach: We prioritize your needs and work tirelessly to exceed your expectations. Proven Track Record: With countless successful transactions, our results speak for themselves. Innovative Marketing: Our cutting-edge marketing techniques ensure your property gets the attention it deserves. Community Involvement: We are proud to support and give back to the Eugene community through various volunteer initiatives.

Wow! Kelly helped me find the perfect house! She was SO helpful throughout every step of the…read moreprocess in finding and purchasing my new home. She has been incredibly responsive and helpful with every question I had and found the perfect home that met all my wants and needs. I HIGHLY recommend her for anyone looking for a home. I was out of state and she was really helpful remotely as well.

We live in California and just bought a lovely house in Eugene...- which we literally could not…read morehave done without Kelly. She not only educated us on the market and the area, she literally represented us every step of the way. She visited several houses for us and provided us with detailed videos of her walk-through, plus her educated opinion, which made us feel confident enough to purchase a house without ever going to Eugene ourselves until after the deal was done! Kelly was always quick to respond, kind, professional, and willing to patiently answer every one of my questions. I also appreciated that her descriptions of the houses were always objective, unless we asked her for her opinion, in which case she'd always offer her smart and honest input. We are extremely happy with the house and how easy, smooth and enjoyable the whole process was. If you are looking for a realtor in Eugene, go with Kelly. You'll be in the best hands!

Jessica is amazing. She was tuned into our wants and needs. Her knowledge and friendliness made…read morehouse hunting and buying a fun process. She was always responsive, helpful, and went out of her way for my family a few times. I won't use anyone else.

Jessica Johnston is an absolute class act and I'd recommend her to anybody looking to buy or sell a…read morehome. After meeting at an open house, I was immediately taken by Jessica's friendly demeanor, knowledge of the area, and years of experience. I decided right away that I wanted her to represent my husband and me as we looked for a new home after relocating from California. Every step of the journey to finding our dream house was made easier and more comfortable thanks to Jessica's professionalism and warmth. She was always very communicative and quick to follow up with whatever we needed, whether it was viewing a new listing right away or taking care of the many bits of paperwork that accompany the purchasing process. She provided us with top-quality contacts in lending and home inspection and went above and beyond with each part of the buying process. Following up after we closed on the home, she visited us to makes sure we were settling in well and let us know that she was always available if we had any questions or concerns about anything. We moved to Eugene not knowing anybody and were lucky enough to meet a fabulous realtor and friend straight away who worked diligently to find us our new home.

Bonnie is an exceptional agent. She is ON IT to get you the best deal as well as get the exact home…read moreyou want. She was available to us 24/7 and got us our dream home!

From the owner: Looking for your first home or that dream home you've been looking for? I will do my best to find…read morea home that you will love! My customers are my priority!

Finding a real estate agent in another state to refer your good friends and clients to, when they…read moredecide to leave California, is no small under-taking. After chatting with a few Oregon real estate agents, I stumbled upon Eugene's Alternative Realtors. What a name! "Alternative" perfectly described my friends so I dug into who these alternative agents were. Bingo, landed on Tawnya Madsen who has a background as a lawyer and mediator. It's as if the heavens opened up...and after a Zoom call with my clients we all agreed it was a MATCH. Not only that but within weeks, they found a house they loved. Tawnya managed the transaction and took care of all the first-time buyer questions and concerns, coupled with the buyers not being local to the area during the process). I will be happy to refer Eugene home buyer future clients to Tawnya and know they will be in good hands!

Working with Eugene's Alternative (Tawnya Madsen) was a true pleasure…read more Tawnya is, hands down, the most impressive broker/ agent whom we have ever worked with. Tawnya was responsive, organized, diligent, easy to work with and very professional. Tawnya was pleasant to work with and very receptive in supporting the back-and-forth negotiations between the Buyer and Seller to ultimately arrive at the correct selling price for both parties. As an out-of-state buyer, she was fantastic in supporting a smooth transaction in every way!

Xander was my buyers agent for my first home purchase and my experience working truly amazing. He…read morehelped me navigate the offer process and got me a hefty discount on the purchase price as well as most of my closing costs paid for. We had to switch lenders less than thirty days away from the closing date and his preferred lender was amazing and got the approval and underwriting done is two weeks with a lower rate than before. He is very knowledgeable and connected to all the right people (contractors, lenders, inspectors, etc). I vouch for his character and competency one hundred percent and would not work with any other agent in the Willamette valley.

Xander Taylor was an absolute pleasure to work with! He helped us sell our home in Eugene, OR and…read moreguided me and my wife through buying a new one -- making the whole experience far less stressful than we ever expected. He's incredibly sharp and always quick to respond, which made a huge difference when things got hectic. Xander understood from the start that we weren't going to settle for anything less than our dream home, and when that perfect place finally hit the market, he helped us move fast and confidently. Now that the whirlwind of buying and selling is behind us, I look back on our time with Xander as genuinely wonderful -- even though I didn't fully realize just how great he was until the dust had settled. What stood out most was his calm confidence and steady guidance. It made us feel like everything was under control, even during the most stressful moments. If you're looking for someone who's easy to talk to, knows his stuff, and truly cares, Xander's your guy.

As first time home buyers, we were walking into a world of unknown. We moved blindly from Hawaii to…read moreEugene, we had never been to the area and the only thing we were really sure about is that we wanted to buy our first home here. I contacted a few realtors and Susan called me almost immediately. We were still in Hawaii during our initial phone conversation, but Susan was welcoming, transparent, confident in our wishlist, and she made us feel comfortable. I did speak to a few other agents afterward, but some pushed us off to their assistant and others didn't seem welcoming on the phone. After moving, Susan immediately took us around the Springfield-Eugene area to see different neighborhoods. As first time buyers and new to the area, we had no idea what to expect or what we really wanted. Susan asked us so many questions, which was PERFECT because it helped us all narrow down what we wished for in a house and in a neighborhood. In return, Susan was also very patient with us with all our questions throughout the entire process. Susan always went above and beyond to carefully explain every single detail and possibility that could happen with any house we saw and any offer we made. She always noticed and pointed out the good and bad of every house we saw and she would then explain our options and possibilities. We saw SO many houses (mostly because we were still figuring out what we liked and what we didn't like and other times because the market is so competitive). Susan was so enthusiastic and patient through every visit we made her go on! We found our home and now came the offer letter and process of officially buying it. Again, Susan was so patient and carefully explained every line in the offer and in the final contract. One of the BEST things Susan did for us is she was aggressive with our offer/counter offer/conditions/etc. She knew what we could get and she always went after it. We really needed this as we had the mindset of "give-some, get-some." Even MOORE is that Susan has so many inside contacts with contractors and local businesses that she was able to speed up some of our needed repairs and we were able to get honest pricing without being quoted for work that didn't need to be done. Still to this day I ask her for contacts (carpet stretcher, handyman, house cleaner, etc.). Additionally, Susan kept us on track in regards to strict time frames, what needed to be submitted and when, signatures, etc. All said and done and we still love our new home! We got on amazing deal with some bonuses that Susan fought for us to get! We have referred Susan to some of our friends and we will always refer anybody to her for all realtor needs. When it comes time to sell, you better believe that Susan will once again be our realtor!

From the owner: I have over 2 decades of knowledge and experience right here in Lane County in Residential Real…read moreEstate.