Warning for Anyone Filing a Warranty Claim!!!…read more Avoid this shop at all costs. The Lady owner, should be investigated for potential fraud and embezzlement. She treats warranty claims as easy money and refuses to take customers seriously, especially if you're not paying anything out of pocket. Don't let yourself get scammed. I took my 2020 Audi SQ5 to this preferred shop recommended by my warranty company. However, the moment I got my car back, I had to return it within 5 minutes after seeing multiple alignment issues with my front bumper, headlights, and fenders. Not once, but more than 3 times. I had to drive 50 minutes 4 times in a row because they couldn't fix it the first time. The very last time I took it to them, they started blaming me, saying I hit someone. Like as if they didn't take into account I raised these concerns the first day I got my car back from them. The same day I got the car back, there were alignment issues with the front bumper and fenders. There were also paint issues, but I didn't say anything because I really just wanted my bumper fixed properly. The cost of repair was $7,096. The customer service is ridiculous, and they'll use every excuse to blame you and not take accountability for their work. They said things like "robots build these cars nowadays" and "the money went to parts only," among numerous other ridiculous statements. They expected me to believe them and go about life, but my car didn't have these issues before they did any work. I would avoid this body shop. If you are nice and patient, they'll take advantage of you. I had to wait two months for my car the first time. 100% I wouldn't recommend this place to anyone. I've already made complaints with the Colorado State of Attorneys and Silverrock/Carvana.

I took my 2020 Audi SQ5 to this shop recommended by my warranty company for a new front bumper,…read morefender, wheel molding, and undercarriage cover. However, the same day I got the car back after waiting two months, I immediately noticed alignment issues with the front bumper and fenders. There were also paint issues, but I didn't say anything because I just wanted my bumper fixed correctly. Unfortunately, the moment I got my car back, I had to return it within five minutes after seeing multiple alignment issues. Not once, but more than three times. I had to drive 50 minutes to the shop 4 times because they couldn't fix it the first time. The last time I took it to them, they tried to blame me, claiming I hit something, and then they kicked me out. The cost of repair was $7,096. The customer service is ridiculous, and they'll use every excuse to blame you instead of taking accountability for their work. They even said things like, "robots build these cars nowadays" and "the money went to parts only," among other ridiculous statements. They expected me to believe them and just move on, but my car didn't have these issues before they worked on it. Avoid this body shop at all costs. Their business practices are very shady and they will rip you off. If you are nice and patient, they'll take advantage of you. I had to wait two months for my car the first time, and 100% I wouldn't recommend this place to anyone. Quality: 1 Professionalism: 0 Customer Service: 0

Mark is an experienced professional & I trust him to do the BEST job, period…read more If you want it done right, go talk with him.

Mark and his Team were absolutely the right choice! Especially after I found out he was the one to…read morebring ceramic coatings to Colorado over 20 years ago, so who better? Mark & his Team's attention to detail is superb, going above & beyond in detail. We would have paid a ton more at the dealership with their add-on + pay interest on it over time when they add it to the loan?? NO, that is RIDICULOUS! Mark & his Team are the best, I trust them & they will have my loyal business...and that of my friends & family!

Bret did a great job on my Honda truck! I will recommend him to my friends, should anyone need hail…read moredamage repair. His estimate was right on and below what my insurance company allowed. Overall, my experience with Bret was excellent.

Bret was honest, quick and met my exact needs. I could not be happier with the quality and…read morecraftsmanship of his work. The value of his work is bar none and so much better than any other body work that I have had completed in the past at any other shop!

If you are in Northwest Denver and you have any scratch on your car... This is your guyread more

Jeff was absolutely amazing and a breeze to work with. I reached out to him with some paint touchup…read moreon our SUV and he called us to make sure he understood what we wanted and gave us an understanding of what he could do. The car looks great and he was able to get out 95% of our scratches without any in invasive work in only a few hours, and was very reasonable. I would highly recommend reaching out to Jeff to help with your paint, touchup or bumper/dent needs. Another side bonus, he has two adorable kittens that hang out around his garage and you might be able to get a few pets in.

Great work provided, delivered as promised, on time. Yonus was easy to communicate with, via…read moretext. I y

Absolutely 5 star experience here. We were hit from behind by some ass clown with no license or…read moreinsurance. Jonas did an amazing job of reparing the damage. The car looks better than before it was hit. The price was incredible and the work was complete 5 days after we dropped it off. Thank you Frame Doc LLC!

Jason was very easy to work with and did a great job on our car. He was able to get us in quickly…read moreand complete the job in a timely manner. I highly recommend! Jason even found a mistake on our insurance estimate which saved us some money!

Jason did incredible quality work on my Jeep. I was caught in a hail storm and almost every panel…read moreand some trim pieces had damage. With the kind of damage I was seeing, it was hard to imagine getting it back in good shape again, but it truly looks like a brand new vehicle again. I don't know how they did it. And it was clear how much integrity and quality of work meant to Jason - he truly does amazing work. I'd recommend Jason and Boulder Hail and Dent Repair to anyone! Thank you again for taking good care of me Jason!

I can't say enough good things about 5280 Auto Hail. After the experience I had with my previous…read morebody shop, I was honestly nervous going into this. I expected stress, missed details, and constant follow-ups just to get basic answers. Instead, this was the exact opposite. Even tiny imperfections I wouldn't have noticed were pointed out and corrected. When I picked the vehicle up, I actually spent time trying to find something they missed... and couldn't. What really stood out to me was the patience. Because of my last experience at a different shop, I had a lot of questions and concerns, and not once did I feel like a bother. Every text, call, and question was answered clearly and calmly. He explained the insurance process, timelines, and expectations so I always knew what was happening. That alone took a huge amount of stress off me. Communication was excellent the entire time, and the finished work looks absolutely flawless. No shortcuts, no "good enough" just done right. If you're even slightly worried about who to trust with your vehicle, especially after a bad repair experience, this is the place. I would 100% use 5280 Auto Hail again and would confidently recommend them to anyone.

I am recommend this shop to all my friends and family. The service was excellent and our vehicle…read morelooks great. We received impeccable service from Brad Jackson. All of the staff was friendly and cared for our vehicle as if it was there own.. Thank you so much 5280 Hail Repair.

I brought my truck to "A Good Shop" on a Tuesday morning. I explained my issue to the…read morerepresentative. He explained he would have to look up needed parts and would call me with an estimate. This is Friday of the same week. I guess the research must be fairly complicated. Still waiting.

After receiving a quote to have some very minor repair done, this is not my first rodeo, I set an…read moreappointment with them for repair. I'd be paying out of pocket because the damage was light. They told me to bring it to them in 30 days as they were busy. I knew the previous owners and they were just purchased by Kaizen and it shows. When I dropped off my car to be repaired after waiting 30 days, they told me the quote doubled. I quickly picked up my car so they couldn't charge me for having it on their lot. Bait and switch place.... Please be aware.