I received road side assistance today 12/15/22. They were responsive and didn't take long to come,…read morehowever it's very pricey. I had one tire and needed assistance to put on a spare (I already had a spare on me) and the location was in the same city so it wasn't far for the employee to come to my house. I paid $132 for the service. In my opinion is extremely EXTREMELY EXPENSIVE just to put on a spare tire. But due to my limited options I had no other choice.I feel like I was taken advantage of. The service was okay but I would suggest shop around first.

Repost from my newer account! Very professional, great…read moreservice!. I personally prefer flat bed tow trucks. Jose took the extra time to make sure everything was safe and secure. He even recommended shops in which I got my car repaired at a reasonable price. No hidden fees or B.S.. Honest and dependable.!. Will definitely recommend him to anyone I know!

not sure who my driver was but really nice guy. it always sucks to deal with having a vehicle towed…read morefor repairs. guy was real nice and would definitely use them in the future. thanks

Fast service even on a holiday. Great people. Needed their service multiple times and have…read moreabsolutely no complaints. I highly recommend them. They make a bad situation a little easier.

Walter was awesome. My car had a flat tire on the first real day of snow, and no service places…read morewere open Sunday so I had to use my free insurance tow to take it home. Made an appointment today to have the tire fixed but needed it towed to the shop. With the snow and all I lucked out it wasn't busy. I requested a quote through Yelp and within minutes Walter was able to get back to me and squeeze me in. Within the hour he was out front and able to grab my car, my keys, and drop it off ahead of my appointment. I got a text receipt and a photo of the car at the drop off. It was quick, easy, and given the short distance it had to go, very affordable. I definitely recommend and will keep them in mind should the need arise.

I can't say enough wonderful things about my experience. Walter was extremely professional and his…read morecustomer service was outstanding! He immediately identified the issue with my vehicle, got me back on the road right away and even checked back with to make sure I had made it home safe. Walter's excellent customer service and professional demeanor made this company stand out and my go to for roadside assistance .

I was helping my elderly friend to get his car towed to a autobody repair shop. Herrera's towing…read moregave the most affordable quote without all the extra add on's like the other tow companies. I called 4 tow truck companies and this guy quoted me 30% less than the others. It's good not to feel ripped off. I will certainly be saving his number and will recommend him to anyone. The car was towed with no issue or damage. We are certainly grateful.

We called this company to have my husband's car towed to a shop in Tyson's. Not only did the driver…read morecancel his plans, but he was at our house within 15 minutes & had our car dropped off another 20 minutes later. We were beyond happy with the service & how fast he was. We also appreciated how nice he was as well. We called multiple companies & he was the only one willing to do It same day & within the time we asked. Definitely recommend this company when you need a tow company! I would also like to add that he towed my Father-in-laws car today 3/18/2020 & once again exceed our expectations! This is the company you should ALWAYS call when you need a tow! #1 towing company in the area!

Nobody ever wants to be towed, but if the need ever arises make sure you call Performance Towing…read more Chris, the owner, went above and beyond with us. First, he tried to service my vehicle hoping to obviate the need for a tow. Then, after confirming that a service mechanic needed to diagnose the problem, he took extra care to ensure my vehicle would not incur any issues as a result of the tow. When he realized we were 50 miles from home on a Sunday afternoon in rural Virginia, he offered to take us home--knowing that it would be hard to get an Uber on a Sunday evening. He did not want us stranded when it was 20 degrees outside. This is the definition of going above and beyond. Please call Performance Towing if you are ever in need. Trust me.

I have so many positives to share about this towing company. I had a flat on 95, during RUSH HOUR…read more Quite the Monday! I was able to pull over to the shoulder and the flat was on the driver's side. It wasn't safe to exit the car so there was no way anyone would be able to change it on the driver's side of 95 with cars speeding by. I called AAA who prioritized me since it was considered a dangerous location. Someone from performance towing pulled over immediately and offered to tow me. He was patient while I called AAA to confirm that the tow would be eligible for reimbursement. I even handed the phone over so he could speak with my husband who had a million questions. My car was already loaded on the truck by the time AAA called to let me know they were 15 minutes away. The man was friendly and we chatted during the 40 minute drive. Well, I misplaced the receipt that I needed to be eligible for reimbursement and here's why this company deserves 10 stars... I called two weeks later and spoke to someone who said while they cannot guarantee anything, to send an email with the requested information since the books have been handed over to the owner. The owner sent me a copy of the original the same day. Call this company and trust them. With all the bad out there, here's a reliable and trustworthy company that will exceed expectations!

Awesome company and the owner Sean , I strongly recommend this business. He showed up on time and…read moregot the job done .

One of the best experiences I had with a towing company. Fast, Reliable, Efficient and COMPETITIVE…read morePRICING. Would recommend and call again. Towed my 2022 Yukon xl, without any issues.

Asked them for a receipt to get reimbursement for rental car agency for over a week. Kept saying he…read morewould send it. Never received. Unprofessional business can't even do basic functions. I'm pretty sure they scam taxes. I will be filing a Virginia tow complaint with the Attorney General.

Serves through traffic. Almost hit me (had to slam on my breaks on the freeway so he didnt) and…read morewatched him cut off multiple other cars. Would nit trust him to tow my car based on his driving.

I got a flat tire traveling on Interstate 95. As I was getting ready to call a tow, an Exceptional…read moreTowing truck pulled over to the side of the highway to ask if I needed help. The driver quickly encouraged me to get off the highway and offered to tow my car to the nearest tire shop. I felt safe and comfortable with the driver. This company is professional, convenient, and the drivers go out of their way to make sure you are protected on the road. I hope to never need a towing company again, but if I do I will be calling Exceptional Towing first!

I met Tosh at a community event through a mutual acquaintance. He gave me his business card and not…read morethinking much about it just stuffed it in my wallet. Well fast forward several months and he retrieved my girlfriend off the side of 66 after a failed alternator. She had waited over an hour for her insurance roadside assistance but no one was coming. I called Tosh and he was there in 20 minutes. Fast forward to this summer and I have now had 3 occasions to call Exceptional towing, twice for two separate motorcycles and once for my pickup. Tosh has been there every time in short order and with a smile. Highly recommend!