1. RCT Services

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Tucson, AZ

RCT Services

3.4 (5 reviews)
Open • Open 24 hours

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Response quality

Excellent

Services - RCT Services

Auto engine repair

Auto exhaust repair

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7 months ago

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6 months ago

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6 months ago

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7 months ago

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6 months ago

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Derek S.

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Big O Tires

Big O Tires

(57 reviews)

Came in to get my engine splash guard replaced, and while waiting, was offered a free road safety…read moreinspection that yielded no issues. I am a big advocate of Big O on Old Vail Road as they never try to upsell and are truly concerned in providing top-notch service for their customers and their safety on the roads. Sean B is the manager of this stellar business and always gives honest feedback; a rare trait in the industry. I value trust and integrity, and this business has it in aces!

I hate to do this but this is the second time this shop has let me down with a simple oil change…read more I made an appointment online last week and then a little while later received an email say there was something wrong with my appointment, and they would contact me. No one ever called, text, or emailed me to reschedule. I called back the morning of my appointment and was put on hold for over 5 minutes. I called back and he tried to put me on hold again. I understand you can be busy, but I just needed to know what was going on with my appointment. He stated that he had a customer and was busy, and my appointment was probably canceled, but that was enough for me. The first incident was last year for my oil change and tire rotation they did my oil change and called to ask me if I want new air filters, but when I went to get my car they said they could not unlock my tires for the rotation. I asked why they didn't ask me about that on the call to up-sale me and I could have told them it was in with the spare tire. So yeah unfortunately I am done with this shop, sorry.

Jack Furrier Tire & Auto Care - Certified Lube, Oil, Filter Change

Jack Furrier Tire & Auto Care

(75 reviews)

Excellent customer service! We're from out of town and were on our way home from a camping trip in…read moreMt. Lemmon when our car broke down. I looked for the nearest auto shop and thankfully this one was only about 30 yards away. It was a Friday afternoon and the shop was busy, but seeing that I was from out of town and on my way home with a wife and 3 very young kids they said they would try their best to get us on road so we wouldn't have to spend the night in a hotel. The manager, Bryan, and asst. mgr, Eric, stayed past closing with one of the mechanics trying to figure out why the car wasn't running after fixing the obvious problems. After some time they told us that unfortunately they wouldn't be able to get it solved that evening but would have to keep looking at it the next morning and we'd need to spend the night in a hotel. Bryan called a hotel for us to make a reservation. It happened to be the one I would have chosen myself (I was already looking on my phone in the event that we had to stay the night, and didn't want to be "recommended" a hotel that was more than I was willing to pay). Then he and Eric told us we could grab whatever we needed from the car, and put our 3 car seats in their vehicles and they would drive the 5 of us over to the hotel themselves! Not your typical customer service (I was just thinking about the logistics of getting our kids and car seats into an Uber ...). When we got to the hotel Bryan came in with us just to check at the front desk and ensure they had the reservation he made for us over the phone, which they did. Then they told us that we could leave the kids' car seats in their vehicles and they'd come pick us up the following day! The next morning Bryan called to let me know that on further inspection the electrical problem in the van did appear to ruin one of the computers and so the computer would have to be replaced. Unfortunately, while they could replace the computer in their shop, they don't have the capability there to reprogram it. So, he made a few calls trying to find a place that would have the equipment AND be able to fit us in before they closed. Keep in mind this is Saturday morning--just about the worst/busiest time to try to get something fixed. He said he did find a shop that he's worked with before that could squeeze us in, so our van would be towed over there. To make a long story short, our car was eventually fixed and running Saturday afternoon, so they came and picked us up again and we were able to go home that evening. Our van took up a bunch of their mechanics' hours and it took some logistics on their part in working with the other shop to get it running before the end of the day Saturday. Bryan and Eric (as well as the mechanics) were extremely helpful to us and doing all that they could to get our family back on the road as quickly as they could. Being from out of town (and being the weekend), they could have easily taken advantage of our situation and charged us way more than they did (after all, what other options did we have??). But instead, they were very sympathetic, went way beyond any normal expectation of "good customer service" (who calls hotels to make arrangements for their customers and then drives them with their kids in car seats in their personal vehicles?) and gave great rates to help minimize our cost with all that was needed on our van. Even after we were on our way home, Bryan called me just to ensure that everything was working properly and there were no problems. I can also say, in response to some of the negative reviews, I purchased 2 tires here and what they charged me for those after tax and everything, was about $40 LESS than the total would have been at Discount Tire (that's NOT including Discount Tire's road hazard certificates). All in all I was very impressed with their service as well as their rates and would highly recommend them to anyone. Hopefully I won't need their help in the future, but if my car breaks down in Tucson ever again they'll have my business!

Great service! It's a big deal for me, but we had (3) turn…read moresignal lamps out, and rather than flail on our own, our local Furrier replaced them at no cost, a very nice gesture indeed!

Integrity Automotive & Diesel

Integrity Automotive & Diesel

(97 reviews)

We had been to another shop in a different town and was told we needed to replace our whole AC…read moresystem, which didn't sit right with us because we knew it wasn't the whole system. We have a 2008 Ford F250. We called integrity and explained to them what was going on and they got us right in, got our AC checked out, identified the problem quickly and had it fixed in about a day, even with a hard to find hose that (was the only thing) needed to be replaced. Communication was top tier, they provided status updates constantly. Customer service is awesome and the prices are fair! Highly recommend this place if you are needing any work on your vehicles. Ask for Rich he will get you taken care of!

I took my Infiniti QX80 to Integrity Automotive & Diesel expecting an honest, evidence-based…read morediagnosis. Unfortunately, my experience was anything but that. They kept my vehicle for two days and charged me for a diagnostic. However, the report they provided states there were no active, pending, or history transmission codes, the technician could not duplicate the concern, and no issues were detected while monitoring live transmission data during the road test. The only documented finding was that a small sample of transmission fluid appeared dark and burnt. From there, the technician wrote that they believed it could be an internal transmission issue and recommended replacing the entire transmission. What is missing from the report is just as important as what is included. There is no documentation that the transmission had failed, no confirmation of internal damage, no evidence of metal shavings or clutch material, no hydraulic pressure testing, no testing confirming a failed torque converter, and no objective evidence supporting such a major repair recommendation. I later discovered that Integrity Automotive & Diesel does not have the manufacturer-specific diagnostic equipment needed to fully diagnose an Infiniti transmission. Had they been honest about that from the beginning, I would have taken my vehicle to a shop that could properly diagnose it instead of paying for an opinion. To make matters worse, this opinion was reported to Carfax, creating a record based on a diagnosis that was never confirmed through testing. Integrity is built on honesty, transparency, and evidence. Based on my experience, I did not receive those things. I expected a diagnosis supported by facts--not assumptions. I cannot recommend this shop.

Discount Tire

Discount Tire

(96 reviews)

Really happy with this location…read more Somehow, lol, a nail embedded in my tire. They had it patched up in an hour, did it perfectly and were polite. Facility was busy, yet staff were attentive and professional

It's been a minute since I had to go to a tire business and hopefully won't have to return anytime…read moresoon. Probably not anyone's favorite thing to do! I had a small slow leak in a tire so I made an appointment to have it repaired. Tire still in great shape so plug/patch only. This is our local Discount, which has been getting rave reviews since opening many moons ago. Still a great location. All of the staff were very nice. We waited after walking nearby to grab a bite and I was really struck by how the staff appeared super engaged, was genuine in their interactions with their customers and the guys in the shop area seemed to be having fun/enjoying their work. It was a Saturday afternoon, and while I did have an appointment it was super busy and took close to 2 hours so just be okay (if you are waiting) to chill awhile. My guess is the location is consistently this busy (I drive by enough) and well, you gotta wait your turn like everyone else. They have this thing now where you click a link in your text to track your repair - I found it very unhelpful as it never really updated other than initially telling me my vehicle would be ready in 45 minutes - it never updated and still said that well after the target completion time and my vehicle had not even been started yet. NOT the locations fault but do not rely on that information.

RCT Services - autorepair - Updated October 2026

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