Really happy with this location. Somehow, lol, a nail embedded in my tire. They had it patched up in an hour, did it perfectly and were polite. Facility was busy, yet staff were attentive and professional read more

Discount Tire - Customer service stations. - Tires Near Me - Tucson, Arizona

It's been a minute since I had to go to a tire business and hopefully won't have to return anytime soon. Probably not anyone's favorite thing to do! I had a small slow leak in a tire so I made an appointment to have it repaired. Tire still in great shape so plug/patch only. This is our local Discount, which has been getting rave reviews since opening many moons ago. Still a great location. All of the staff were very nice. We waited after walking nearby to grab a bite and I was really struck by how the staff appeared super engaged, was genuine in their interactions with their customers and the guys in the shop area seemed to be having fun/enjoying their work. It was a Saturday afternoon, and while I did have an appointment it was super busy and took close to 2 hours so just be okay (if you are waiting) to chill awhile. My guess is the location is consistently this busy (I drive by enough) and well, you gotta wait your turn like everyone else. They have this thing now where you click a link in your text to track your repair - I found it very unhelpful as it never really updated other than initially telling me my vehicle would be ready in 45 minutes - it never updated and still said that well after the target completion time and my vehicle had not even been started yet. NOT the locations fault but do not rely on that information. read more

They're very good at what they do and clearly have their system down. When there was an issue with my tire, I was able to speak directly with the service technician, who was very polite and helpful, and John handled everything for me from beginning to end. Their communication is excellent, both with customers and among their team, and everyone is always super friendly. I feel lucky to have such a great Discount Tire right in my neighborhood! read more

This location is by my house. And my whole family has been here often. I went in because I needed 2 front tires. And had an appointment I stood there waiting for about 15 minutes in line before I was finally assisted. The man that was helping was not very helpful or polite. I have never had an issue here at this location--but was not impressed on this visit. A different man checked me out when tires were done and he was very pleasant. I will give them another shot--out of 13 years, first time not happy with the cs here. read more

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We use discount for about 90% of our tire needs. They are consistent and I like the military discounts that are an online exclusive. The best time to buy is during big holidays, Thanksgiving, Labor Day, Memorial Day, etc. But if you check around they will price match. A good location, not usually too busy. One time we had a blow out on our RV about 10 miles from our house at the start of the trip. We called to confirm their hours, put our spare on, and drove to Discount and they put the new tire on and we could continue our trip. If you do not make a reservation, like this time, it will be a few hours. If you do make a reservation, they usually take less than an hour. They always do FREE pressure checks first come first serve, quick. They are starting to push window wiper replacement, not a bad thing. They sell new lugs if needed. Always free water bottles. The pricing on the replacement plans are getting out of hand, I don't usually get the replacement plan unless I know I am going to put a lot of miles on the tires. Getting four replacement plans is like buying another tire, so I don't even bother anymore. Previously getting 4 certificates was about half the price of a tire, now they are crazy costly. read more

I've been going to discount tire since I was 16. They've always given me a great deal on tires. I've been going to this location for the past two years since I moved over here and they continue to provide great service and great pricing. I also love that they do free air for tires! It saves me from going to the gas stations and filling my tires up after a rain. Staff is always friendly, helpful, and honest. read more

We set up an appointment and paid online for four new shoes. We arrived for our appointment on a very busy day and were checked in and on our way in about 10 minutes. The tires were installed and aligned in an hour. The tires have performed excellent on an 800 mile round trip the very next day. Price was to be expected for a touring all season tire on a 2019 Suby Outback, with the replacement insurance included. Excellent service. I would recommend. read more

Great staff. Helpful fast and professional. Bought new tires for corvette and staff was busy but had appointment made on line and got me in the road fast read more

Went here a few times to get service done on my tires. The first time I went to get some new wheels balanced. Not only did they have to redo my balance because they put my weights in the wrong area (after specifying multiple times I did not want my weights to be visible, and after waiting two hours) they told me that they actually did not need to be balanced because they "were already zero'd out" after I installed them it was very obvious they were not balanced as my steering wheel began to shake. I returned again today to get two wheels rebalanced and some tires I already had put on them. Both tires still held air prior to getting them serviced, but after they had switched out the wheels one of the tires had a very obvious leak around the entire back side of the rim. read more

Was there today and had excellent quick service from Ian. He managed to get me in and out pretty quickly on a Saturday. I've come here for tires before and had similar good service. Clean bathroom and nice sitting area with complimentary water bottles. I don't do alot of comparison shopping when I need car stuff but I find them to be a good value. read more

Received 4 new tires for our Ford Explorer. People are extremely nice and job was finished on time.

I had two trucks getting tires and only one appointment made for one of the trucks. They said they would fit the other truck in but it would be done late in the day. The first truck was done within the hour and the second truck was done by 8pm. Noah the same guy working counter all day was covered in black and worked his rear off to make sure their commitment was met and it was! Tires and trucks looked great and the price was more than fair and the hard work of the staff showed that even as a big tire chain they really do care about each individual customer. Great job by the S Houghton store and Noah. read more

Went to discount tire for new tires on my ford explorer. Prices were good, staff were friendly and efficient. I had an appointment to have them installed at 1 pm. After settling the bill he said it would be about 215 when they should be done. At 135 I received a call saying they were done. I was in shock. Anyways this isn't the first discount tire I've been in. But I can say all the employees seem happy and work very hard to keep the place running. Shout out to Joey and the curly haired guy (didn't catch his name) that brought my old tire out and put it in the back of my explorer. Thanks again! read more

six days to get an appointment. to install on line purchase of tires. After giving them the keys, 15 minutes later, they only hve three tires. in stock. Eight days later, I get another appointment and they lose my keys. that took ten minutes to figure out. Discount is the countries largest tire retailer. I've been a customer for thirty years. next stop. Costco. I'm done with these idiots. read more

I sent my son in to get a flat repair. After taking the tire off and removing the nail they then said the tires were too old to repair even though the tread was fine. He was then told he needed all new tires. When I asked about it I was told that all they could do was put a new old tire on the car and send him on his way which I thought was acceptable. I later found out the tire they put on was a different size. The solution when I went back in was for me to purchase a new tire the right size for $160. I use these guys for all my tires and I trust them but, I was disappointed in the outcome. read more

Discount tire always does a good job, I had a nail in my tire and got right in to have it repaired and I was out quick

Nope. Done with this location. I brought my car here for a tire that needed replacement. It turned out the front two tires were also needing replacement. Sales rep gave me a price and we decided it would make sense to just get all four tires replaced. I experienced a few problems during my visit. The first problem was with the misleading phone call prior to my visit. I spoke with "John" before bringing my vehicle. I was mislead into believing that this shop was not busy at the time and that a walk in would be taken care of pretty quickly. When I arrived and selected what work I wanted done, I selected all new tires on the premise that I would be out the door at a reasonable time for work. I was told there was only one guy ahead of me. Over an hour later, I'm told that several appointments were suddenly scheduled and that I would be further delayed. I had to miss work. Now my vehicle is ready. The employee shows me a lug nut with my paperwork. I don't quite understand why, but my understanding is that the car is ready and I'm free to leave. Driving down the road, away from this shop, I get a phone call saying I need to turn around and come back. Apparently, the lug was snapped from an employee cross threading the lug nut back on? If I understand that correctly? I pull up, look at the tire, sure enough, there is a lug and a lug nut missing. I go inside and have a voucher given to me to get the car fixed for "free" at Brake Masters. Brake masters couldn't get the job done until a few days later because they at least had the honesty to tell me they were busy and couldn't get to me right away. You guys actually let me drive out of your shop with damage to my vehicle that you caused? Good on you for figuring it out and calling me back, but you guys couldn't communicate amongst each other and figure it out before I had already left? To avoid wasting more of my time? I spent almost a grand on the tires, and this was my thanks? You guys have cost me a lot of time. You guys cost me earnings from missing work. You guys wasted not one, but two of my days. You guys ultimately cost me trust in your shop and possibly the brand as a whole. After this service, why should I come back? You guys hit some speed bumps in service today, because if every customer got service like I did, that building where your shop is would be a "Spirit of Halloween" in a month. read more

tariq is so friendly and awesome . help me check my tire pressure , tread level everything to make you feel safe right before a road trip . keep up good work thank you . i love this location always get well taken care off i have three other cars i do with discount tire only at houghton read more

Discount Tire - my tacoma - Tires Near Me - Tucson, Arizona

Easy to get into and the service is fast. They'll check your tires for low air for free or replace them if it's that time without breaking your bank account. read more

These guys rock. I won't get tires anywhere else! They have always done me right. Thanks

I definitely got scammed. I just bought a brand new used car, and they told me my tires were very bad to the point where I shouldn't drive the car. My mechanic looked over my car after I got my new tires and asked why I got brand new ones. I said that at Tire Discount they said it was bad and they said I shouldn't leave without new tires ASAP. I am girl and they definitely took advantage of me. Paid 1300 for all four tires for no reason and got scammed. His name was Saul that was helping me, I'll be sure to tell everyone I know to avoid this place and to go to another business. I am very disappointed and feel taken advantage of. read more

I recently went to Discount and received fantastic service from Yvette and a young man with curly blond hair and glasses. I registered online and was promptly greeted. I needed my tires balanced and rotated. I was in and out within 20 min. They have all my business from now on. read more

This place is not like any other Discount Tire. The staff is extremely rude here. They talk down to you and about you. As I was standing at the counter a customer came up asking about there car and how much longer it would be. They told him not much longer and as he mentioned to them "that's what you told me an hour ago" he walked away. After this the staff turned and started saying a lot of rude things about him and laughing at him. Same thing happened to me just now. However I made a comment back to them letting them know I heard them. The three of them just turned there head and got real quiet. If I was you I'd make the drive into town go to another location. Get better service and respect. This place is a complete joke. read more

I was very impressed with how quickly I had a flat fixed and tires rotated, all for no charge! Definitely will buy my tires here in the future. Having this store nearby when I had a flat was very convenient. read more

I love 100 miles outside Tucson, and this location is the closest. I called ahead when I needed a quick tire replacement, and Manny helped me out right away. He got me set up so all I had to do was check in and pay when I arrived. Excellent service, and a hard working, friendly bunch of guys. I highly recommend this location. Just don't everybody show up at once. They are already always busy read more

Discount Tire - Truck being serviced - Tires Near Me - Tucson, Arizona

I have been a customer of Discount Tire for 15-20 years, orignially in Houston, Texas and now that I am traveling full time I am continually VERY HAPPY with each and every encounter I have with them. Brandon AC at their Houghton street location in Tucson AZ went out of his way to accommodate my needs. I can't say how thankful I was other than to post this review. read more

I made an online appt (and to do this, you must pay first) I arrived 10 minutes before my appointment time, only to be told I had no appt. I was told I could be seen as a walkin in an hour to an hour and a hour and a half. My car sat in its original parking place for an hour and 25 minutes - till I went to inquire how much longer it would be. I was sitting very near the counters and observed many people without appts get seen and on their way, granted 3 of them were people with punctured tires. I choose Discount not because they were cheapest or even that they were closest to my house. I have used Discount for myself and my sons for the 33 years I have lived in Tucson. They appear friendly but money talks - spend more than a thousand ( easy to do) and lines don't matter, let's not forget I was sitting very near the counter) I am an old woman, clearly not their average customer and feel I was passed over in favor of the very pushy younger men spending big bucks. If they did not want my business or they were too busy, I feel I should have been guided to set an appt on another day. I have a terminal illness and will probably not live till the recommended tire rotation period , so I do not expect to darken their doors again. I feel they purposely discriminated based on age. I will encourage my sons and neighbors to stay away. Shame on you Discount tire, I am currently in agony from sitting so long and the very bad taste you have left. read more

This have a great warranty program. I accidentally hit curb damaged two tires. They only charges 25 bucks per tire to replace with new tires. It was fast and they even have chargers to charge your phone while you wait. The staff could be a tad be more polite. read more

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These guys are good. But, they are busy all the time. If it's not an emergency tire repair, tell them what you looking for and if they don't have it, they'll get it within a day. I have a sport car, no one has my tires in stock. Key point is to have an appointment and don't be late. Got there, 10 early, car was going on the rack on time. Fixed early enough to make my alignment appointment near by. read more

Came in on a very busy day. The staff was quick to help everyone and attend to their needs. They were able to make sure I got the best deal. They didn't have the exact brand I wanted so found a better brand with better price. They work hard here and are very professional read more

Hi John I'm extremely disappointed with your crew. I dropped off my 2009 Toyota RAV 4 at 9AM, I was great by a nice technician name Jeremiah. I advice your technician that my rear tire has leak because I need to fill the tire with air every 3 to 4 weeks. I asked for a full tire inspection and to check the TPM system. I asked Jeremiah to call my cell to report back with an update and to let me know what needed to replace. I decided to go for breakfast while Discount tire worked on my car. After an hour I did not get a phone call and their text message said my car was ready for pick up. When I pick up my vehicle the technician said you need a TPM sensor and nothing is wrong with the rear tire. Apparently they were to busy to call and let me know I need a sensor. I would have given them my approval to replace the sensor. Customer service okay and tire service way below average "rookie service at best". Come on John "service manager". What kind of shop are operating. read more

Must not like Audi wheels as my other vehicles had great service and quality. Well, quality is now gone. My last wheel service they broke 3 of my lug caps and almost forgot my center cap. I had to go to the Audi dealership and pick up some caps. Oh, they didn't tell me they broke them. I discovered it when I got home, and let their manager know. So, the reason for 1-star. Just had all 4 tires replaced and they didn't break the caps, but they did gouge my wheel really bad. Luckily I inspected onsite. So disappointing since I've been using Discount for years. Considering other locations now. Please be sure to inspect your wheels before leaving. read more

Discount Tire - Gouged my Audi wheel - Tires Near Me - Tucson, Arizona

Discount tire probably sees most people in one of their low moments (an unexpected expense) and leaves them on a high. I have found that while I will never openly want to get new tires, that when I have am forced to, that Discount provides quick, affordable, and customer driven service. My last visit was after a blown tire on the way to work. I arrived and my heart sank because it looked very busy and I was already looking for a good place in the lobby to "office" for the day. Upon meeting the service representative, he gave me quality advice, didn't pressure me, and had me out of the building with 4 new tires in less than 2 hours. He actually down sold me from the tires I was looking at to a cheaper (but better) set that he himself put on his car. Any place that you can trust without trying to get another quote and who generally does what they can to make your experience more pleasant is awesome. In the tire business it's extra great... because where else can you go... your doughnut tire is only going to get you so far. read more

Brandon took great care of us! He was honest, upfront and took care of our needs right away. We will definitely be back!

Got a very inconvenient flat today while I was running my errands. My husband told me to drop by Discount Tire so I did. I had a very pleasant experience! I worked with Manny, I believe his name was, and he was extremely friendly, welcoming, professional, knowledgable and reassuring. I didn't have to wait long and the simple repair was free. The lobby area was clean, neat and displays were well presented. There is plenty of comfortable seating and a clean restroom available to use while you wait. We do most of our tire purchases and repairs at this location and we never experience any issues. Thank you Discount Team! read more

Went on line to schedule an appointment, was able to chose my tires, while relaxing at home. Arrived for my appointment, I'm on oxygen, young man had me park at door, short walk, and he took care of my car from there. Thanks Found out I had ordered wrong size tires, they had the ones I needed in stock. Treated me so nicely about it, like it was their fault, not mine. NICE Kept me posted as the work went along. Said I needed wiper blades, I'm sure I did, but knew they were not just making a sale, because the price so so affordable. CLEAN. TIMLEY, KIND, PROFESSIONAL Great experience read more

It was 5:58 on a Saturday evening, the shop was about to close but I desperately needed 2 new tires. Seeing how dangerous my situation was, Nick the manager directed his guys, Anthony, Andrew and Enrique to replace my tires and save the day. All employees were professional and did not hesitate to stay late despite having a long day of helping others. I will always be grateful to their dedication and kindness. I would recommend this shop as among the best in the city, I'm grateful to have them in my neighborhood. read more

Costumer service is top notch here. The two gentleman that have helped me twice within a month after having multiple flats were great. They even got me in one night even though it was close to shift change to look at the flat, which Big O tires down the road refused to help me. The second time I came back for a flat one of the gentleman called my insurance and spent a good amount of time on the phone in order to get the new tire reimbursed. That was hugely appreciated. I'd trust these guys any day. read more

This branch of discount tire is outstanding! Excellent customer service 100% of the time. If you have an appointment they will get your car in on time and have it ready when they tell you it will be ready. Thanks to the outstanding streets of Tucson I hit a newly formed pothole and got a flat one evening driving home from work. They waited on me to get there and got me a new tire even though it was past closing time! read more

This Discount Tire is absolutely the best! They are always so helpful, honest and professional . They truly all seem to enjoy what they do and it shows. Thank you! read more