Called them to have a vehicle towed.. said they would be an hour.. 3.5 hrs later they never showed…read moreup and now not answering the phone. Complete waste of time.

fast service, quality all the way. I cannot emphasize how impressed I was with this towing…read moreservice. Best price by far!!!' I will recommend to everyone I know

I got locked out of my apartment and called the property management's help number to get someone to…read morelet me back in. The help number was completely useless and told me they can't help with lockouts on weekends. I got in touch with Bob, who responded within 10 minutes on a Saturday morning. I sent a photo of the lock to Bob and he was able to identify it as a high security lock that would not be openable without major damage to it. Bob went out of his way to contact apartment management through multiple phone calls, and got someone with a master key to help me out. Mind you this happened on a Saturday morning and I wasn't charged a dime. Would highly recommend Bob.

Bob really helped us out when our son got locked out of his apartment in State Colege he drove 1hr…read moreand 20 mins to get there. He was so pleasant to deal with and got the door open in minute. We really appreciated his help. Thank you

This was our first time in Pittsburgh, Pennsylvania. There we were, two seventy + year olds,…read morevacation was over and our battery was dead three levels down in a Pittsburgh, Pennsylvania parking garage. It was 6:30am on a Sunday. The reviews were so good, I called. Am I glad I did! You promised to be there within thirty minutes. You were! You figured out the problem and got our car started. We got on our way. You were our hero today. I will gladly pass it on! Thank you so much.

Had an appointment the next day. JS never showed up. Texted and said was out of town. I made an…read moreappointment for the next day to see if he could fit me in. He said he would try. Never contacted me again.

Unfortunately, we had a flat tire which left us alongside the road while it was pouring down rain…read more Within minutes, a tow truck happened to arrive and come to rescue. The driver, Gene, was incredibly friendly and helpful. He provided suggestions for nearby auto shops and hotels. He charged us a very reasonable rate for the tow, given the fact that he not only dropped our car off at a shop, but dropped us off at a hotel afterwards. Great service, this was a silver lining in an otherwise terrible situation.

We were stranded along the road and could not get help. It was late at night and we were 2 older…read moreladies traveling home from a church retreat. Gene made sure we were safe. He is very professional, responsible and very reasonable. I highly recommend his service. Karen

Eric was great! He worked hard to find our mysterious leak and patched up our ceiling. Price was…read morefair

Eric is awesome. Very responsive and responsible. Our dryer lost heat, and he made two trips at a…read morevery reasonable price to make sure we were good to go. Looking forward to becoming a repeat customer

Excellent job! Gentleman returned my call from a Yelp service request and evaluated my vehicle tire…read moreneeds and kept me informed throughout the payment process. Thought I was just going to buy 1 tire ending up buying more.

I needed a jump start for my car but figured there was a chance I needed a new battery, so I looked…read moreon Yelp and this service came recommended (just under 5 stars, 27 reviews at the time). I called and asked about pricing. The cost (whether jump start or battery) was reasonable. Mr. Ayala said he'd pick up the battery on the way just in case - having gotten the information I had on hand for my make and model, and my equipment preference if it came to that. He also said that I wouldn't be charged for the battery if it wasn't needed - regardless of him making this outlay. As promised, he showed up about 45 minutes after our call - this is with him driving up to Baltimore. When he arrived, Mr. Ayala looked at the battery, said it was 2 years old, no corrosion - relatively young for the equipment. That it probably would be just a jump start (I had left the car sitting for too long). He then promptly walked me through the steps to jump it, while attaching the cords to the outlets. The car started. Then he had me turn it off without the cords attached to check that it still started, which it did. The service was $85. Perfectly reasonable. Convenient and timely, as well, and I found him to be pleasant and knowledgeable.

We are grateful to Interstate Emergency Services for assisting us after our car hydroplaned and…read morecrashed into a Jersey wall on the PA Turnpike on August 14th. Special thanks goes to the woman (whose name we forgot) who helped us with information for rental cars, taxis, etc. She was a calm, kind, and assuring presence during this stress-filled time. We are grateful and thankful for her kindness. Others in the shop were professional and kind. thank you.

called *11 to get my car towed through AAA and was told my *11 not to call AAA because they were…read moreaffiliated with them. I was towed 30 miles in the opposite direction due to the driver had been working 16 hours already and needed to go home. the person that picked me up OFFERED to diagnose my car free of charge and let me know that the amount of miles would not count that we drove back until we got back to where I was picked up from. when we got back to the shop, I was hesitant for them to look at my car even though I was told it would be free while I wait for the new driver to take me to my destination. i was told it would take Only a few minutes to diagnose but it ended up taking an hour. I went into the garage to make sure that everything was ok when the manager (one of the mechanics mother) came to yell at me saying I couldn't be in the garage and if I had a problem I needed to go somewhere else. remained pleasant and even asked her for a job application. as I still waited on my car, they let me know that my engine had something wrong. They refused to get me an estimate on how much it would be to work on it But offered to fix it instead of me getting it towed. But having me pay to get my car out of the garage. I let them know my AAA was active so I shouldn't have to pay to get my car out of the garage when I was told it would be free. They took my AAA info and called them to give them the info and told AAA that the miles I would be traveling DOUBLE the amount I was actually traveling. I had to correct him while he was on the phone and it seems to upset him. They kept trying to push the issue that my policy wasn't going to cover the amount of miles even though my premier plan in fact covers the 200 miles. they then refused to take me back to where they picked me up from and forced me to pay to get my car out of their garage even though I was told it was free of charge. I'm also not sure about who called the police but one car showed up while someone else was there in their Pajamas working on their car, assuming it was a friend of theirs. This may be some type of discrimination. Since the "owner" made sure to make every comment as snarky as she could before I paid for when I didn't have done and left. She tried to charge me almost 400 for a diagnostic test when I had already told them that It could have been my engine and they insisted that it wasn't and told me it was wheelbearings. They refused to tow me back to where they picked me up from and took advantage of me because I was alone And at their mercy to get where I needed to go. Very sad experience and I would let anyone that is a woman or person of color to be cautious when using this place.

Brian, of Timber Ridge Towing, is the best in customer service. I have an emotional attachment to…read moremy car. The gentleman who towed it was so careful and considerate in delivering it that it brought tears to my eyes. I want to recommend this towing company to everyone needing that service...I also need to say the charges/fee for towing was extremely fair. This is an A+ company! Prompt response to the request of towing was excellent!!!

The alternator died on my truck as I was driving home from work. I called my insurance company to…read moreget a tow & the assigned TRT. The truck was in Cumberland completing another tow. He called me right away amd gave me his ETA. He stayed in contact via text, call and on the map tracker. He arrived in time estimated and got my truck loaded quickly and carried my truck to my home. Very professional. I highly recommend.

AAA refused to tow my car because it was too difficult to extract the car. The ball joint broke, so…read morethe car could not be driven onto the lift. Because of where it broke, I ended up parallel parked on a busy city street. I called Robert and he gave me a quote upfront and set up an appointment for me to get my car towed the next day, first thing in the morning. It was not an easy extraction. The wheel had to come off and the car had to be towed out at an angle. But Robert made it look easy. I highly recommend using Hi Tech if you need a tow out of a difficult situation.

Robert provided the most professional service at a such a great price. He was kind, patient and…read morevery understanding. I have never had tow service anywhere close to as great as this was. Excellent from start to finish. I'll be recommending him to everyone I know.