I had a new roof put on my home, and that evening noticed my flood light wasn't working over the…read moregarage. I contacted the roofers to ask if they had bumped into it, but they ignored my text. I started calling electricians, and Mr. Electric was the first to call me back. When they arrived, I was given possible estimates of the cost of repair and/or replacement. The light was up quite high, requiring a very tall ladder. When he first touched the top to see if the optic part was damaged, he got a shock, and realized there was a live wire. Fortunately, he was okay, so they found the circuit breaker and shut off the current to that light. They found the electric eye had come off and felt there was no way the roofers could have missed that. Instead of having to replace the light, he said he was able to fix it after going to get a part. With the assistant going up with a drill to attach the part that was dangling he was able to replace the missing part. Works beautiful and I could not be happier with the way they conducted their business and how quickly they came to make the repair. I will definitely call them again if needed, and gAve them a 5 star review. Would recommend them to everyone!

Had called several other companies without an answer. They called back within 15 minutes and were…read moreat my home a few hours later. Very professional and the pricing was definitely fair. They were done within 30 minutes and I couldn't have been more pleased with the whole experience.

Only emergency electrician out of 6 that I called that responded on a Sunday before a holiday…read more He came out and inspected my breaker box that was hot to the touch and frequently tripping, and diagnosed the issue quickly He said he could have replaced the main breaker right there but it wouldn't have fixed the long term issue I feel like he could have made a bit of cash fixing the immediate problem and leaving the main breaker to eventually break again, but instead told me the truth and how to fix the long term problem instead Thanks Walid!

I needed an extra electrical outlet installed in my garage. Care Electric's associates did an…read moreexcellent job (installing the wiring inside the drywall). Ver pleased with them and happy to recommend them.

I wanted to add a fireplace to my house knowing I could only add an electric insert…read more Chris was the only one who responded in a timely manner and didn't give me an outrageous quote for the build. He had never done one before, and as you can see from the pics, he did a damn good job. Very friendly guy who was honest every step of the way, If you're needing a project done, this is the guy you can trust.

Had a minor hiccup connecting with him by text to set up the appointment. Beyond that, Chris…read morearrived right on time and got straight to work assembling a bookshelf that had exceeded my abilities. It looks fabulous! Then he hung a TV and a small shelf below it. Very reasonable hourly rate and he worked much faster than I had anticipated (both were done in just one hour). Plus, he is very professional with a friendly demeanor. HIGHLY recommend!!

I had an emergency gas leak that required a gas line repair, and it was honestly one of the…read morescariest and most nerve-wracking situations I've dealt with especially since it happened in the middle of freezing temperatures in January here in Ohio. We were without gas, heat, and warm water for the entire weekend, which made an already stressful situation even more frustrating and time-consuming. From the moment I called Five Star Home Services, I was met with urgency and care. The employee I spoke with over the phone immediately understood the seriousness of the situation and pushed me to the front of the line to ensure a technician arrived as quickly as possible. That alone brought a huge sense of relief during a very overwhelming moment. Austin arrived and was absolutely exceptional. He calmly assessed the situation, clearly explained my options, and worked diligently throughout the entire day to try to remedy the issue. When he realized the repair couldn't be fully completed on his own, he didn't hesitate to call for backup so additional help arrived to assist, and together they fully resolved the problem. As a single woman dealing with a major home repair, I was admittedly concerned about the possibility of being taken advantage of. That was absolutely not the case here. Everyone I interacted with was knowledgeable, sincere, and genuinely focused on finding the best and most appropriate solution and not the most expensive one. Austin remained professional, patient, and empathetic throughout the entire process, which made a stressful situation far more manageable. I highly recommend Five Star Home Services and would strongly encourage others to use their services. This team showed urgency, integrity, and true professionalism when it mattered most

I am writing this review to warn potential customers about Five Star Home Services severe lack of…read morequality control, proper technician training, and poor management dispatch practices. A technician from Five Star was called by my neighbor to address a drainage backup on shared piping in our building. Before starting, the technician explicitly acknowledged that using a stiff cable could break the pipe and that a flexible cable should be used instead. Despite this, he ran the drain snake in the wrong direction--into my adjacent unit, where there was nothing more than a slow drain--and proceeded to break my pipe under my sink. Rather than escalating the mistake to a senior supervisor, the technician attempted a temporary fix using parts purchased from Home Depot. He installed the replacement improperly and left my unit with an active leak that did not exist before he arrived. To make matters worse, the original drainage issue on my neighbor's side remained completely unresolved. When the company was notified that their technician had caused property damage, leaks on both sides of the shared wall and failed to solve the initial problem, Five Star's dispatch made the baffling decision to send the exact same technician back to the job site a second time. Sending a technician who clearly lacked the expertise for this type of repair--not once, but twice--demonstrates a concerning disregard for workmanship, customer safety, and property protection. Leaving a homeowner with an active plumbing leak caused by your own staff is unacceptable. I strongly advise against hiring Five Star Home Services for any complex or shared plumbing issues.

Master's Electric added coach lights to our garage. We are extremely happy! He responded quickly to…read morequestions, very reasonable pricing, on time and did a fantastic job on our lights! Highly recommended! Thanks!

They did great on our new build! Very responsive when we had a question or concern. Their work is…read morevery high quality and would highly recommend them!

Non-responsive to my messages. My breaker is not installed in accordance with code and the charger…read moresmoked.

I used the question function to ask if BCE is still open bc it seems to be trending in these…read morecomments that myself and others cannot get ahold of anyone-answering machine is full, no outgoing message to explain why they won't answer, no email reply (emailed almost a month ago now). Someone reportedmy question and it got removed lmao. Eyeroll. Are they still open? Are they just busy? ‍ Two stars is for this lack of customer service. We originally had an excellent experience and I wanted to continue to hire them for upcoming projects. Have also been recommending them to friends-which is embarrassing now since no one can seem to get ahold of the business.

I've not had good luck with handyman services in the past. I've found most to be unreliable and…read morelacking in skills. However, Ryan at mid city property pros is too notch! He does what he says, is very reliable, and knows what' he's doing. I was moving, and needed a lot of little things, and some big things done to my property before I listed it. Ryan is very good at communicating, he shows up on time, and goes out of his way to make sure the job is done. I had to have additional work done again quickly, and he came in after his day was done and did the work. Amazing! He made my life so much more stress free while I was under a lot of stress moving. I can't say enough good things about Ryan. If you need work done and want someone reliable, flexible, fair, skilled and communicates well, call Ryan!

I had a fantastic all around experience with this crew! I needed an assortment of things done…read moreincluding new inside and outside outlets, new ceiling fans, new light fixtures, and custom framing in a fireplace insert. All the work was completed on schedule, consistent with instructions, and with a clean look. They were also able to put in new outlets and fixtures in difficult areas that other contractors claimed was unreachable. The customer service was always responsive, clear, and professional. The quote was also reasonable and well worth the output. I plan on hiring them again.

Had a great visit with great service from the owner Keith. He quickly and professionally diagnosed…read morean electrical issue I've had for over 5 years and restored everything which enabled my deck lighting to work again. Keith knows his stuff and is a very good person with exceptional skills in his trade. I highly recommend KAP Electric for any of your electrical needs. Lastly, Keith's prices were extremely reasonable for the amount of work he did for me. Replaced several light fixtures, a breaker, and rewired several outlets in my living room to restore outside lighting to my deck. My wife Stella and I are extremely pleased with his services. Thanks Keith.

Had an appointment scheduled 2 weeks out. Smaller job, granted. No one showed up, no one called…read more No one there can call me back. Unprofessional. Spend your money elsewhere.