Really large selection for the area. Had everything I needed for a deck rebuild project. Really…read morefriendly staff and clean store. Bigger than I imagined.

Friendly people and they have a good selection of commonly needed DIY items, conveniently located…read morein the middle of Angel Fire, open 7 days

Thea helped me with my transaction. She was professional, courteous, and very efficient. Thank you…read moreso much!

Pretty much everything you could need for a project here in angel fire ! Nice folks! A little bit…read moreof everything !

Had to replace a light fixture, they have a large selection at a reasonable price. Found what I…read morewanted immediately, was in and out of the store in five minutes.

We went to get a new water heater, was told they can't help us, sorry! That's it, no follow up, no…read moreoffering help, Britney a costumer service rep said we are doing construction, can't help sorry! Than added it was her 3rd day. Wow I have never been told you can't be helped to make a big appliance purchase. I will never buy from this place again!

Customer service: friendly and helpful. I always find the folks cheerfully ready to help. They…read morewill usually walk you to the item, not just tell you what aisle. Several folks in Gardening excel in knowledge of how to effectively grow various plants and trees around here, which can be tricky. Selection: big selection of garden stuff. Soils (including organic brands), flowers, herbs, bulbs, trees, pots, organic fertilizers, soil amendments, row cover sheeting, tools... Has a decent selection of items in other departments; It's not the size of a huge box store, so it can't carry their extensive variety, but I generally find what I need. Many different bird seed blends, which are reasonably priced when you have a coupon or it's on sale. Prices: generally high at all the Ace stores without a sale or coupon. We have two other hardware stores in Taos, and a feed store, where we can compare prices if they have what we need; but that takes extra time and energy. It would be so much better if Ace would charge more realistic prices. Driving to Espanola or Santa Fe costs in gas, time, and fatigue for our many older folks, especially if they have health problems. They in particular shouldn't have to try to handle these high prices. Service is friendly and helpful. Selection is good for a small store. Prices are high.

This Ace, like all Taos area Aces, suffers from a major drawback. Its management pleads with…read moreTaosenos not to go out of town to big box stores but their limited hours make it necessary.

Randall's is superb for house renovation projects. Carla is especially professional and fantastic…read morewith interior and exterior house paint and wood. She spends considerable time making sure my questions are answered and my needs attended to. She took extra efforts to make sure my Dunn Edwards paint colors came out to match the swatches exactly. She gave me the names of six painters. She's talented and proficient and it makes a huge difference! Everyone at Randalls are friendly and helpful and the store always has what I am looking for. Thank you for making my projects come to life!

Great example of an old school lumber yard and hardware store…read more I needed some parts to install a toilet and they had exactly what I needed, and it was in stock- not just an empty hangar on the wall, mocking me, like so many places I shop- including Lowe's which is my go-to back home. I grew up in Dallas and currently live in a suburb of Dallas. So I'm living in a metroplex of 6.8 million people. I own a small place in Taos now, and for sure it is a radical change, but one I welcome. So a bit of history for those who came from elsewhere. I recall when most hardware and lumber operations closed at noon on Saturday, and virtually everything was closed on Sunday (Texas Blue Law). Most retail stores closed at 5 or 6 pm weekdays, except might stay open to 9 pm on Thursdays. This was customary. I lived in a small town of less than 1,500 people in North Texas 40 years ago. They "rolled up the streets" around noon on Saturday back then, and most businesses still do. So I have seen both sides of this issue. For the working man who is into DIY, it makes it difficult to work on a project over the weekend. When I get started on a project Saturday morning, I can't say how many times I realized I needed something else to finish it, but it was after everything closed, so I was stuck until Monday morning. Not good if it is the only toilet in the house. But I also understand how valuable it is to owners and employees to have time off themselves, and how we should all take a breath and relax. In that small town in North Texas, if my ox ended up in the ditch, I could call the owner of the hardware store or the lumber yard and they would meet me at the store and get me what I needed. Taos is too big to operate like that, and times have changed, as have people. Moral of the story, there are two sides to this issue. The business owner takes a hit when you go to WalMart, Espanola or Santa Fe to shop when his/her store is closed. They have judged it is worth the loss for whatever reason- custom, rest, whatever. I won't hold it against them and will try to support a family business whenever I can.

My shopping experience at 1610 Hardware Store was excellent…read more The staff greeted me with a smile and were very helpful in pointing me in the right direction to make a selection. Alex - Salesfloor Employee is very polite, kind, attentive to detail and assisted me in selecting an electric weed wacker and explaining the features to me. Alex even carried my selection to the cashier. He 'wears a smile' and treated me with courtesy and kindness. Barbara - Cashier was also very professional and kind. She made sure everything was accurate and also 'wears a smile.' Thank you for your hard work Alex & Barbara. Both of you made my shopping experience wonderful. Karen-1610 Hardware Store located at 3003 St. Francis-Santa Fe, NM

Perhaps the best customer service and hardware inventory in Santa Fe. Yes, their prices are higher…read morethan Home Depot or Lowes but their friendly, knowledgeable staff will get you the parts or tools you need without running all over town. Excellent stock of hardware and home maintenance supplies.

This is a smaller hardware store, but George was very helpful in answering my questions and…read moresteering me in the right direction to fix my problem. Hard to put a price on good advice. Stop here before you go to Ace or anywhere else.

Customer service was spectacular. At the time they were renovating but they took the time to assist…read morewith finding what I needed. And had to place a custom order, the items arrived on time. 100% satisfied over other locally owned hardware store.

From the owner: At Hacienda Home Centers we try to excel in top notch customer service. Our goal is to provide you…read morewith any kind of assistance you need from the moment you walk in the door. We offer a number of specialties at our store such as key duplications, rug doctor shampoo rental, paint color matching, half price cull lumber, echo chainsaws with technician on site, and so much more. What every your home improvement needs we're here to accomadate you in any way that we can.

I have always received excellent service at any of the Taos Ace Hardware stores. If I can't find…read morewhat I need, every clerk I have talked to went out of their way to help me.

I would rather have a weekly colonoscopy than have to interact with Rossana. Had that cunt.read more