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    RBFCU - Southpark Meadows

    1.7 (11 reviews)
    Open 9:00 am - 5:00 pm

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    2 years ago

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    Photo of Kenzie K.

    Kenzie K.

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    Photo of Bob S.
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    5 years ago

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    Kenzie K.

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    4 years ago

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    Kenzie K.

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    5 years ago

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    Kenzie K.

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    7 years ago

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    10 years ago

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    9 years ago

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    9 years ago

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    10 years ago

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    8 years ago

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    9 years ago

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    TruWest Credit Union - Legend Oaks

    TruWest Credit Union - Legend Oaks

    (24 reviews)

    TruWest is exactly what I need. I enjoy banking here for a few reasons:…read more 1. The location - it is nearby a couple of shopping centers and other common locations for errands. 2. The staff - employees seem to have a genuine interest in me. They make it a point to be more personal with who I am, and they are patient with me and my banking needs. Don't get caught up in the BIG BANK riff raff, come to the light.

    If your goal is to be ignored with benevolent indifference as an insignificant member, then bank…read morehere. Due to a non-response, I have stopped use of this credit card and will take my business elsewhere. Basically, in May my monthly payment was processed a few weeks late and I received a late fee notification. I called, went through the menu and long hold time, verified myself 8 different ways, and was told the late payment fee was revoked since my payment was now showing. In June I sent a substantial monthly payment which was never processed. I called again, and said my July payment would be larger to cover both months. In July I sent a large payment, which again was not processed and I received a reminder to make at least a minimum payment. I called again. I was told it was not possible to discuss this in person at any branch, nor could I discuss it over the phone, due to Covid. I asked if maybe there was a skeleton staff due to the pandemic, but was told no. I asked to speak to a supervisor. He took my name and number and said it would be placed in a que and I would receive a callback sometime in 48 hours at their convenience. No callback. I was going to ask if perhaps my monthly interest could be adjusted to reflect the payments I made in good faith which were never applied to my card. I can see now that's just a waste of breath. If you are a TruWest employee and you would like to respond to my review with a patronizing feel-good canned response....don't bother. That'll just upset me more. I have taken my banking needs elsewhere. Maybe I'll check back in a year and see if things have improved, but I have better things to do than waste my time with an institution that apparently doesn't concern itself with member problems that are actually created by the banking institution itself. Good luck with that.

    RBFCU - Southpark Meadows - banks - Updated May 2026

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