Very unhappy with Redstone. My daughter and 3 college student friends moved into an apartment in…read moreAugust of 2024 that was newly renovated. Since they are in college, the parents are guarantors on the lease. 1. Within a few months the Formica counter top began to peel and they opened a ticket immediately. Still not fixed as of today. 2. In July, the girls were notified of an outstanding payment and assessed late fees. Several phone calls and one letter later and no one has reached out to tell them what this is for. Only that someone would get back to them as they are having "system issues". 3. At some point over the summer, maintenance crews entered the apartment to install new windows and moved all of the furniture in 5 rooms to the middle of each room. Nothing was put back. Girls came back to a mess. We were told this was a one-off, but every unit in the building had the same issue! 4. Also returned this weekend to the clothes washer not working. Put in ticket and someone was supposed to come today to fix it, but no showed. Tenants were without a working machine for two weeks! 5. They rarely answer the phone and when that does happen, its always "someone will get back to you". Only... they don't. 6. This week a new maintenance charge appeared on the account and again, the appropriate parties do not answer the phone. I could go on and on, but you get the picture.

The worst property management I have ever dealt with. Takes at least two weeks for anyone to show…read moreup for maintenance requests as well as refused to fix something because "it would take too long". Takes forever to get anyone on the phone...most of the time they don't even answer and their box is full. Save yourself and NEVER rent from them. I finally got someone on the phone to complain and they hung up on me!! The most unprofessional, disorganized, and rude people I have ever met.

Too many hoops to go through , it's getting ridiculous the amount of pictures they want you to…read moresend. If you get a pay raise, forget about it, they are going go up on the rent.

I have lived in my location for 8 years now. Bill the owner has always been upfront and honest with…read moreme from the begining and when I ever had any issues with anything invovling the apartment he did his best to see it wasfixed as fast as possible. I would rent from him again anywhere in the area...

They partner with Apartment.com, which on the surface is fine. However, if Apartments.com does not…read moreconnect to your bank, it is over a $30 "convenience fee" to be able to pay your rent online. When asked for an alternative that does not add such high additional fees on top of rent the only alternative was to take off of work, drive to their office and hand deliver a money order which also costs money (money order fees, gas, time lost at the job that pays the rent). Many people do not have checkbooks anymore because banks charge for them and checks are inconvenient to use. The mail is unreliable. I pointed out multiple times that there are plenty of other payment platforms that would not charge such exorbitant fees but apparently they don't mind passing this on to their tenants.

As honest and straightforward as you will find in this county or anywhere else for that matter…read more The man's word is his bond. If you are looking for an appraisal, have a property to sell or are looking to rent, this is the place to go in Alamance County.

Avoid HCO Properties at all costs! Mark Heizer is nothing more than a thief and a crook! He stole…read more$200 from me. He lies constantly and is completely rude and condescending. I have never met a more unprofessional businessman than him. I hired him to manage one of my properties and he would not forward repairs issues to me from the tenants. Then he would tell the tenants that I would not make any repairs. I could not make any repairs that I did not know about. He is probably upset that I didn't want to use his $75 and hour handyman. Somehow he has managed to have the most expensive handyman in all of Alamance County. When my tenants fell behind on their rent, he blocked them from accessing his website to pay their rent. Every time I tried to communicate with him on the phone, instead of providing a simple response to my issue, he would argue on and on and often times go on huge irrelevant rants as he would complain how he needs to charge me just to talk to him on the phone. If he could have just been reasonable and civil, the conversation would only be a minute or two, but instead he would be unhinged for 15 minutes or more

From the owner: H-Co. Properties is a locally-owned real estate and property management company. We are a diverse…read moreand knowledgeable team serving every corner of our Triangle community, so no matter what your need is - we have an agent who can help. Whether you are interested in finding a tenant, investing in real estate, selling your home or buying a new one, our H-Co. Properties family is ready to help you find your way home. General Brokerage for Buyers and Sellers - Our experienced agents provide the highest-quality representation to everyone - whether you are a first-time home buyer or seasoned real estate investor. Property Management - With fast reliable service for owners and tenants, we handle the day-to-day work (and sometimes headaches!) of managing your property, allowing you to enjoy the rewards of your investment. Online Services - We offer online portals to our owners and tenants where you can easily pay rent, submit and service requests, or view the status of your account, anytime, day or night. H-Co. Properties is a long term member of: * Chapel Hill Board of Realtors * Durham Association of Realtors * Burlington-Alamance County Association of Realtors * North Carolina Association of Realtors Property Management Division * North Carolina Association of Realtors * National Association of Realtors