I have used Rayso three times since moving to las Vegas. Each technician that cleans our carpets is so professional and does such excellent work. They take their time and make sure every area is done completely. I recommend them to anyone. The carpets always look so great and smell so clean. I trust their work. Trust is a huge thing for me when it comes to services in my home. read more

I just had my carpets cleaned and my vents cleaned out. It's more expensive to get your vents done but it is So dusty in Nevada I wanted them done as we've lived here for a little over a year. It's already 1:00pm here and they arrived promptly at 9am and they are still working hard! I am SUPER IMPRESSED AND PLEASED! Pedro and Chris are working hard and I couldn't ask for more. A++ in My book!!! read more

These guys deserve a great review. They are on time, professional, polite, go above and beyond to make sure you are happy. I've used many carpet services in my 60 plus years of life and these guys are the best I've found. Highly recommend them read more

What a great company ... Carlos and PJ, the technicians came in and cleaned out the HVAC air ducts. It made all the difference in the world in the way my AC performs. They were very mindful of keeping everything clean and efficient while they worked. As they went through the process to explain what they were doing.. They took their time and made sure that every air vent was taken care of and then when they reinstalled the vent covers they made sure that everything was open and secure. There was not a trace of them when they left, no dirt, no mess, they left the house as clean as they found it. These guys were terrific and a great representation for this company. Iwan the laundry room, or they clean the vent was left cleaner than we found it. I would recommend this company, Raysco to anyone who values professionalism. efficiency, and neatness. read more

I had my carpets cleaned after a tenant moved out. They did a great job. They scheduled an appointment super quick and left the carpet looking fantastic. The "just cleaned" path marks looked so great I didn't want to walk on it. Price was great, the timing was great, all was great! read more

I just had Rickey clean my couches. I was thinking about buying new couches but I paid so much for these 9 years ago, that I thought I would just try to clean them up... They look brand new! So glad I didn't buy new couches and spend a fortune on that when having them cleaned was inexpensive! I highly recommend Raysco! read more

This will be a luke-warm review, as we are happy with the areas Raysco actually managed to clean, but disappointed with the overall experience. We won't be using this company again, even though we were referred to them through our Realtor at Americana Prudential. THE BAD: * The Raysco techs arrived an HOUR AND A HALF LATE because the sales rep who took my order did not correctly take down my street address or zip code. They called to let me know they'd be a half-hour late and when they called a half-hour later, the tech was surprised to learn he was on the other side of Henderson from where we live. He tried to make it sound like it was my fault, but they took down my address incorrectly. The techs ended up being an hour and a half late, which really messed up my schedule later in the day. Not the best first impression, but an understandable misunderstanding. * I explained to them that I work from home in an office area quite near where they would be working, but they seemed unconcerned about my work as they proceeded to have hours long conversations over their already loud equipment. The equipment I expected, the constant shouting over the noise about their love lives, not so much. * I also have two cats. They did not give me the opportunity to herd my cats into the office before they propped open the front door and started working. I had to go upstairs to "rescue" a very scared kitty mid-way through the job and they didn't bother to stop when I came down the stairs with an obviously distressed animal that was trying to claw my arms off to get away from their machine. But those sorts of things happen. Here's what happened that SHOULD NOT have ever happened: The techs had no idea how much my job was supposed to cost and I refused to sign anything more than the price I was quoted. Once we got through that, they started the job and all of the above mentioned occurred. When they were finished, I went through the areas to inspect. One whole closet in the hallway was still incredibly dirty and it was obvious they did not clean it. I used a Lysol wipe and swiped one square to tile to show the main tech that they missed the closet. He looked at me point blank in the face and said "Oh, no, we definitely cleaned that closet." Because of this, I gave him the benefit of the doubt. My mistake. Everything else looked great, so they left. After they left, I walked through the house in my bare feet. The clean tile felt so good! Later that night, I had to go into the aforementioned closet and I suddenly felt the difference on my feet. I was definitely NOT clean. I got down on my hands and knees to make a video of how filthy it was. Not only did they not do the complete job they were paid to do, they lied to me about it. I wasn't very happy. Then, I began to find areas that weren't clean around corners and door facings. And then I found where they splashed the dirty tile water all over my real wood furniture in the living room and didn't bother to wipe it off. I also found damage on the outside of the house where they had their machines plugged into the electricity. But, the job was done and I certainly didn't want them to come back, so I held my peace ... until we received a survey in the mail from Raysco. I wrote them an email detailing all of this. They wrote me back to apologize, told me they'd do whatever necessary to make us happy and to please send photos. After he got the photos, I got a short, curt email telling me that there was no way possible his techs caused the outside damage. That was it. No more offers to make anything right, discounts for future service. Nothing. He basically called me a liar and I haven't heard from them sense except their ridiculous rebuttal on Angie's List that I somehow had given them a glowing review. Not so. I also do not give unfair reviews. I understand that he felt like they did not cause the outside damage. I can get over that, we're having the house painted. However, to not even acknowledge the others issues is very unprofessional. THE GOOD: Raysco gave us a phenomenal discount for going through our Realtor and having the grout in our tile sealed the same day, as well as having two pieces of living room furniture cleaned. The tile areas the team cleaned look great and we were happy with the results. Our sofa and chaise lounge look new again. Over all, I believe we got a great deal at a price I was comfortable paying. Unfortunately, the sales person's later attitude and incorrect information on their Angie's List rebuttal to my review cause me to not be able to recommend this company. read more

I work for a large insurance company and I ALWAYS call Raysco for any water remediation claims (ie prevention of mold when you've had a water pipe burst). They are on site in minutes and even the pickiest claims adjustor can find no fault in their work. Even my boss, who can see a spec of dust at 100 paces on the office floors raves about what a great job Raysco does on our office flooring. Then I bought an old house from a couple who'd purchased it in 1980 and probably never had the carpets professionally cleaned. Everyone who came to my house told me to just buy new flooring...turns out that's REALLY expensive! I decided to give Raysco a chance first and I'm SOOOOO glad I did. The technician called me from my house that morning to tell me they offered a "deep scrubbing" service - YES. In a few short hours it absolutely looks like I have BRAND NEW carpeting...and it was GROSS before they started. I saved myself thousands of dollars by cleaning instead of replacing. If they can get my carpets clean they can get ANYONE'S carpets clean. Give them a call. You'll absolutely not be disappointed. read more

Raysco did an outstanding job in our office. We have carpeting and concrete floors and everything looks like new again! Very fair price and very easy to schedule. Top notch service. We highly recommend them! read more

The team sent was supposedly the most qualified. My carpeting was cleaned on December 23...the carpet was left so wet that we had to turn up the heat day & night in order to be dry on Christmas Day. The team moved my white chairs with dirty hands and the large machine left dirt on the bottom of one chair. I would not allow them back in the house. read more

Raysco is an honest company and are very flexible and generous with their time. The owner of the company, Ray is very personable and even gave me a bottle of carpet stain remover! Highly recommend. read more

We had an unfortunate mold situation in our baby's room. Everyone we worked with at Raysco was as friendly, thorough, and incredibly professional. They always showed up on time for scheduled work appointments and were always available in person or by phone for any questions that we had. I would highly recommend them for anyone to use or for any future jobs we might have. read more

Can't say enough great things about them, friendly, professional, timely, my tile and furniture look and feel like new. Only complaint I had was they left my wood floors streaked with dirt and I had to mop and shine it up after they left. Will defiantly use them again and tell all my friends !! read more

I have to say this is THE BEST carpet cleaning company in Vegas.This is the second time i have used them and could not be happier.Thanks to YELP and their reviews on Raysco i will be sticking to this company as long as i have carpet.I want to personally thank Jorge for the great job that he did and his friendly personality,you did a wonderful job on my stairs it looks like brand new carpet. Happy Happy customer !! read more

When previous renters moved they had the carpets cleaned. Looked great, but the pet odor was horrible. A friend suggested Raysco and they did an amazing job! I hope my renters don't move out but if they do, I know who to call to clean the carpet! read more

These guys from Raysco were just great! Together with the mold inspector, they helped me fix the mold at my house in most cost efficient ways, saving me lots of money on unnecessary repairs. In fact, compared to other mold remediators they were able to get the same job done for at least 20% cheaper! I am very happy with the work they did and would definitely recommend Raysco to anyone with mold in the house and looking for an honest and trustworthy company to fix it. read more

Raysco is the company I have used regularly for the past 3 years for carpet cleaning and air vent cleaning. They are professional and don't pressure you to upsell items I don't need. They do a great job and arrive when they say they will. I highly recommend them! read more

Raysco did a fantastic job! They cleaned the carpet on the stairs and recommended the Teflon coating to maintain cleanliness since I have two dogs. They also took 5 years of dirt and dust off the grout and tile floor downstairs...it looks brand new! read more

They did a great job cleaning the carpet. The technician was good. But my overall experience was frustrating. I had to reschedule my original appointment, which I did well in advance. Nonetheless, they didn't show up. When I called an hour and half after my appointment time, they told me they had "missed it." I rescheduled for later that afternoon at 3:00 PM. This was inconvenient because the cleaning was for a rental home that is 45 minutes away from where I work. I returned at 3:00 and by 3:30 nobody had shown up. I called the office and they told me the technician was stuck in traffic. He ended up arriving at 4:00 PM. I think a simple phone call to let me know they were running late would have been nice. Then, when it was time to pay, the technician was not aware of a 15% discount I had been offered over the phone when I had requested an estimate and scheduled my service. He was hesitant to give me the discount, even though I showed him the written estimate with the discount on it but we eventually negotiated something. I just feel like the discount shouldn't have been an issue since it had been already put on the table. Overall, the work was very good, the price was fair, but the experience was a hassle. read more

I'm conflicted. I hired Raysco to clean the tile floors and carpet in a new home I just bought. They did an amazing job on my tile floors. Yes, there was chemical residue all over my appliances and pooled in the corners, but it wiped up easily so I didn't care. The carpets weren't bad to begin with but they still looked good. The problem that I have is that I now have footprints on my wood floors from whatever chemicals the techs used on my tile. Footprints that Raysco tried numerous times to get off, but no luck. I guess there is some after market coating on my floor (according to Raysco) and that is why there are footprints. One would think they would take precautions 'just in case' there was something on the floor. I was offered solutions to fix the problem, but $3k+ to replace the floor just isn't an option for me right now. I was told we could sand down the floors, but that was almost a month ago and I haven't heard anything since. So yes they did a fantastic job on my tile floors, but my wood floors have lovely footprints on them now. Overall, disappointed. read more

Although the techs were great and did a great job, the owner's daughter is the office manager and has a serious case of the Emperor's New Clothes. I wish I could use the words I would normally use to refer to her appropriately. To say the least, I have met her in person and talked to her on the phone and she is rude, rude, rude, rude, rude and RUDE! I am a customer calling and she acts like she is doing me a favor! I couldn't believe it! I will never use this company again! There are so many other companies to use that won't talk to you like that. According to the people who work there, she is a Napoleon which makes me feel bad for them - too bad. Ray, the owner is a nice enough guy. He needs to reel her back in. I've deterred several people from using their company. Sorry - I think the whole experience should be pleasant and treating me like I am a piece of dirt is not going to get you business. read more