This will probably be my last San Angelo review. My boyfriend and I just moved to Colorado Springs and split our household good shipments up. His was packed by Ray's, while mine was packed several weeks later by United Van Lines out of Abilene. And wow, did that make a difference.
Upon receiving his part of the household goods shipment, nothing of the furniture was wrapped. There is extensive damage to a wine cabinet, they somehow scraped the white paint off of my dining room table and chairs, destroyed a desk, and managed to lose all the hardware from my west elm daybed. The unpackers said it looked like they just hired some day laborers to pack everything. Things that weren't related were just thrown in boxes together. Extremely unprofessional not to wrap the furniture though.
Now my boyfriend has to go through the DoD to try to process a claim, which can take months. Don't use this company. read more
