Joe came out for A/C maintenance service today!! Always friendly and efficient!! He wears shoe…read morecovers in the house so no tracking!! Gets the service done quickly and completely!! Office personnel very easy to work with and they call you, you don't have to call them!! M. English

Called them out to quote on a new HVAC system for our home. Estimator did his thing and stated he…read moreneeded to meet in person for me to get the quote. I advised that they could just email the quote to me (like all the others did). He insisted that to get the quote, we would have to meet in person after he finished the quote. I replied, email it to me. I never heard from them again after that. No legitimate company would be that insistent unless they use high pressure tactics or believe that the customer is not intelligent to read a quote without help. lmao

This company came out and gave an estimate that was quite expensive ($187 for the service call and…read morethen $235 per bedroom ceiling fan to put in 42 inch ceiling fans that we had already bought for $70 each at Home Depot in two bedrooms), when we decided to look for other quotes, got a call later from a male at their company who scolded at me because we didn't do the work and said something to the effect "you think we just come out and do this for free and then hung up on me." this is where customer service has met its demise apparently.

Just had Cousino eclectic come and install my Tesla wall…read moreCharger. They were very professional and priced reasonably. They arrive don time, worked fast and I was up and charging my new Tesla in a few hours (3). I have no problem recommending them and will go back for a future work.

We were in the process of buying a house that had a septic system! We were highly encouraged to get…read morean inspection on it, we knew nothing about septic systems! I called around and Craig from Grodi's seemed very knowledgeable, personable and was one of the only people that actually preferred us to be there during the inspection! Craig was great, he took time, explained everything to us, showed us everything he was explaining! Thank god we had the inspection and Craig was the inspector, he was honest, extremely knowledgeable and just a good person! Thanks to him we didn't buy a house with a bad septic system! They will definitely be our go to for any septic needs; inspections, cleanings & repairs! Great Company!!!!

They were polite and caring people - two young men showed up one worked one helped as needed -…read moreafter an hour and half working on bathroom sink and kitchen sink the one young man went under the house and discovered the kitchen pipe had a hole in it - within 5 mins he charged me $95 said he'd come back with boss with estimate next day - poof they were gone - never heard back from them Then next day we used Rooter Man, LLC again nice gentleman came - turns out they were all nephews in the family - then things turn to hell - we explained the issue and what happened and how we were abandoned - we agreed sink drain needed estimate - he went under and viewed the issue - decided to work on bathroom sink and fix that for $150 since we wasted $95 day before and they were nephews - he didn't have a watch or phone on him - 4.5-5 hrs later he fixed the bathroom clog - his boss called US TWICE to contact him and check on him because if time - gentleman admitted he lost track of time and didn't realize he'd been there that long - ended up charging us $361.25 - problem I had was he didn't track his time despite us telling him and checking on him - he promised to come back and give us estimate - no call next day - we called they denied knowing us we provided details - response "OH" - well we will be out after he finishes his current job for estimate - again no call another day no water usage - 4 days now Here's the issues I have - we were honest and said we were concerned about price because we are on disability - we were honest about it and said estimates would help - then find out both companies refused to come out for estimates because "we don't have money" our disability and senior status was used against us - I had an issue either this along with the extra costs for repair because person on site chose not to track his time - then denied service - then the gentleman threatened physical harm on me because I dared to question their actions and choices and said I had an issue with moving forward with a $100 check he was given - avoid Drain Master and definitely avoid Rooter Man, LLC in Toledo if your a senior citizen and/or on a fixed income these people will rip you off and treat you badly they have no respect or decency

The guys went right to work, explained what they were going to do & how much it would cost.read more

I had a pipe burst and was recommended Alternative Plumbing by our previous plumber who retired. AP…read moreanswered the phone and got me an appointment the same afternoon. There guys who came out were nice, knowledgeable, and really knew their stuff. 30 minutes later, everything was fixed! Great job at a fair price! Just FYI, the phone number on Yelp is the wrong number. Look it up.

Had kitchen sink back up Conner and Cody came too my home…read more Very professional , polite well mannered Snaked my sink and replaced the parts till my sink quit leaking I wonder recommend this guys

Stay away!! I paid for a generator in August 2024. The owner cashed my check three days later and…read moreas I write this review, I still do not have my generator. He has given me all kinds of excuses and ghosted me. Police are involved.

Needed a 240 v plug installed and line ran for my electric dryer. Ryan came out within just a few…read morehours of me calling and got it all done in 30 minutes! Super efficient and friendly. Charged the exact price we discussed on the phone. Would highly recommend.

Knowledgable and friendly technicians. Prompt and on time. I'd highly recommend them!read more

Quick, reliable service! We needed a quick repair for a home sale. CRG responded almost immediately…read moreto an online estimate request. Our repair was scheduled within 24 hours. They also serviced our generator. We experienced good service then too. I highly recommend this company.

less than one star, when our crawl space flooded late one evening, and our insurance carrier…read moredidn't respond fast enough, we had the misfortune of calling these people. They showed up quickly, you feel ok, they like this, this is the tactic. Ultimately they turned out to be an outfit that overcharged and under delivered, they over charged on the square footage worked in by double. Under delivered by not doing the work contracted, left a mess, then took us to small claims after the bullying tactics for their bogus invoice failed to get us to pay what they wanted. WE WON. Cannot emphasize enough that you need to stay away from this outfit, nothing but chancers. They don't have bricks and mortar office, more rent a desk/address to give them an upmarket address in Ann Arbor when you google them.

so thankful for Al and his team. helped clean up basement flood. reasonable prices and quality…read morework!