We recently moved to NW Arkansas into a new construction home and knew we wanted a very sleek…read moremodern looking pool to match the look of the house! I called and got bid from about 5 companies in NWA, and although Burton was on the higher end... I can tell you it is 110% worth it. I would not have traded a few thousand dollars for the quality and care we got throughout the whole process. I was living in California during my planning process and knew it could be tricky trying to get someone on the books living so far away at the time. Our sales rep was Whitlee! He was my first point of contact and walked me through the whole process of the pool. He came out to see the pool location before we even moved to the area. At that point I knew customer service was something they greatly value. We booked them in January 2020 and they started the end of April 2020. We chose a 16x36, 6 feet deep concrete pool with full end to end steps and a padded vinyl liner (it doesn't tear up my kids feet). We got an electric heat pump (which is awesome), a salt system, in floor cleaning system, a 3 LED lights that change colors. We also added the cutest giant concrete stepping stones rather than a traditional sidewalk. I love it so much and it really makes it look modern. During the process we upgraded the concrete to have a hand scrapped border (see pics below). Our project manager was Josh. He walked me through every step of the process and answered any of my questions (which I had MANY, ha). The teams doing each part of the project were fast and efficient. I have truly never seen harder workers in my life. I told Josh the project manager they all deserve a raise :). It was just under 4 weeks from the time they started digging to the time we were swimming. I was literally shocked. I know that timeline is not the norm because we didn't have a ton of "extra" things like water features and retaining walls, etc. But still... 4 weeks is impressive. Chris installed our vinyl liner and pool cover. He came to our house Memorial Day weekend just to make sure I had chemicals to swim for my opening weekend. I was so thankful he took time away from his family to do that for my family. Our pool lesson was with Jay. He was so patient and took about an hour to show us every feature and how everything works. I've probably called/texted him 4 times in the past week asking him questions because I couldn't remember what he taught me and he joyfully answers all of them. So in recap... I was nervous to start a big pool project because I have heard horror stories of people saying it was 6-9 months building a pool and that you never know when people will show up, etc. Burton was on-time and on-budget. I always felt like I knew exactly what was happening and when. In the end we have a beautiful pool even better than I imagined.

I have been a customer of Burtons for 20 years and spent thousands of dollars. They just lost my…read morebusiness over a $37 backwash hose. I ask for a backwash hose and the service person gave me a hose. He did not ask me what diameter size I needed so I assumed there was only one size. well there is 1 1/2" and 2". he gave me the smaller size so it did not fit. when I tried to exchange it they would not because it was opened. should I have asked for the right size, probably. Come on, let's show a little customer service and take care of a good customer. there is someone else who wants my business.

best hot tubs around! been going there for a long time and the staff is always helpful and sweet…read more amazing prices for the top tier products.

They have the best spas and pellet stoves, and custom saunas. And their service is outstanding. The…read moreowner Steve loves the Lord and it shows in his face. I highly recommend this business!

i would highly recommend Rhodes custom pools. The quality of work is second to none, the attention…read moreto detail and craftsmanship is incredible. They built my 50ft pool and also coordinated all aspects of the hardscape design that included pavilion, stone walls, custom iron fencing, outdoor gas fireplace, outdoor kitchen, as well as landscaping. the communication throughout the project was exceptional and the pool itself has been spectacular. The final price for pool construction remained true to the original bid that was given, no hidden fees or price increases. the customer service that they provide has been outstanding, answering all of my questions promptly and thoroughly. I would highly recommend Rhodes custom pools to all of my friends and family. The quality of their work is unbelievable.

Our family had the pleasure to hire the professional services of Scott Rhodes. He and his team of…read moreprofessional workers, built for us, one of the most beautiful pools and spa. Everything was done as expected and finished in the time he promised. My family and I have been enjoying the pool and we highly recommend Rhodes Custom Pools to anyone interested in having top quality service.

Does a great job doing the weekly cleaning and chemicals on our indoor pool. The pool has never…read morelooked this great!

We had Buster Crabbe install a new pool liner which was a very expensive purchase. It seemed to…read moreturn out fine but middle of this year the liner started coming out of the track. We called and explained they had installed and ask if they could come see why it was popping out. It looked to be In the same spot they had the large suction vacuums so we thought it had something to do with that. When the guy was here my husband went to show him where it happened and the liner popped right back into place just from my husband pushing it. The guy explained these liners do that with weather as hot as it was. As a pool company that knows this why would they not just mention this on the phone for us to try first before they even came out? Then we received a bill for $137. Zero work was done on this visit by Buster Crab, my husband literally fixed it himself just by trying to show the guy. We asked one question for future business on if they do any plumbing work since most pool places refer you elsewhere for plumbing. They said they can do pressure testing but that was it. Then the guy left. We could have called and asked the same plumbing question over the phone for free but I guess since he was standing in our yard they noted it as part of the "labor" charge on the bill. I can understand a service call fee but that should has been mentioned when we called them about a product they installed. A simple "I know we installed this product but we still charge service call fees to check our work". Then on top of service call fee we were charged a $97/hour labor fee for a guy to stand there and do nothing. Very unimpressed with the situation and we won't be going back to them for any pool needs.

The entire staff at Buster Crabbe does an excellent job. Anytime I go into the office to discuss an…read moreissue with or pool or have water sample tested they are very friendly and thorough in explaining options and solutions. The service team had been out several times for opening, closing, repair, and maintenance and I can't say enough about how great they are. We are very pleased to do business with Buster Crabbe Pools and highly recommend them to anyone.

These guys are extremely detail-oriented and are willing to go the extra mile to ensure that the…read morejob gets done correctly. I highly recommend 417 Resurfacing.

From the owner: At the Tub Repair Company we are dedicated to providing customers affordable solutions for their…read moredamaged tubs. From small chips to large holes and floor cracks our goal is to be the go-to source for getting the repair done right and making the damage go away. We want to save our customers money and equity in their homes, because when it comes time to sell an ugly repair is no repair at all.