I didn't know this jewelry store sold Pandora, the ladies working were very helpful and friendly. It was clean inside as well as outside, they were able to assist me with my issue quickly 10/10 read more

I just got out of this place. First and last time!!! I took my watch there so they could take a link off. I did get greeted the moment I walked in with a smile and a welcome. However, the lady that helped me, scratched my watch twice. Once with a small hammer and the other one with the tool she used to hold the watch while hammering it. The best part is that when I brought it to her attention, she said "that was the only way to do it, that she is been doing it for 20 years". Even if those two things are true, now my watch is scratched. I wouldn't recommend this place to anyone. read more

Great help and nice variety. Also have a loathe variety of pandora items available for sale and financing.

Took a chain and 2 watches for repairs. Scarlett took care of us. Very helpful and pleasant. One of the watches could not be repaired in house, she explained the problem and gave a solution, Could not ask for. We go there to get our batteries for watches and any other problems with jewelry, Would consider going anywhere else. She was great. Joe Sanchez read more

Ray made 2 rings for me they were beautiful. very professional, knowledgeable and prompt. I highly recommended.

Had to go in multiple times for the same chain, told me it would be ready one day then it was delayed. Luckily I made a big deal about it and they rushed the order. The only problem is the chain became a lot longer for some reason and I had to pay yet again to shorten it. Not somewhere I'll be going back to again. read more

Where to begin with this store, Starting from the owners all the way down to their employees, they are absolutely professional, very nice, & knowledgeable regarding the merchandise they sell. A couple of years ago my boyfriend had bought me a promise ring from another Jewelry store & little by little the diamonds started coming off, I took my ring to Ray's where I spoke to Ray himself & he took a look at my ring and told me to leave it for an estimate, I ended up getting my estimate & THEY DID the job, It came out absolutely beautiful, better than when It was bought. Thank you so much Ray & Staff, I definitely recommend this store to everyone. read more

Ray's Jewelry - Jewelry Near Me - Miami, Florida

This review has been delayed due to how busy we get in life sometimes. They deserve a 5 stars because they have become my choice for Jewelry, watches, etc and I know that Ray takes care of each customer with a level of respect and service that it's worth sharing. Ray treats people with proper language, gesture and sense of carefulness. I simply love being attended by him for his professionalism and integrity. I like the fact that he associates many of his products with her personal life experience (i.e. I got this for my son, etc) I switched to Ray's Jewelry since September 2011 and have been here at least 10 times. There is a treat at the end and they will get you ice to go with it to keep you happy and taken care of. That's how I feel when I shop with them. They change battery for watches, sell watches, jewelry and Pandora items. They are close and I like them a lot. They earn my money all the time. read more

The Problems... yelp doesn't have the 6th STAR rating My engagement surprise was not videoed on yelp Words will never describe my on-going happiness The Wonderments... The opportunity to boast about exquisite service and quality jewelry is a must for men looking to find the right ring for their future brides, and in todays social media driven society, true fairy tale weddings begin with the PERFECT RING at Rays... I've been a customer of Mayors, Zales, Kay, Jared etc... since the 80's and all are good but you pay the price for big chains, hence less for your purchase. But if you are looking for PERSONAL SERVICE and great jewelry - Rays is your store... (Two Locations in Miami/Hialeah) If your looking for inexpensive run of the mil- then please shop on line or go to the ones that claim low cost. BUT, if YOUR LADY deserves the best "and I do mean the best" you must stop by Rays. I have that one of a kind ring designed and set by Ray himself. There just isn't another place for us. Weather its Pandora, watches, or fine jewelry... there is something for every person that likes and enjoys fine jewelry. You have nothing to lose and everything to gain... Take a look at my gorgeous ring. Need I say more? read more

This review is overdue. I have been coming here for a couple of years now and I only trust them with my watches. The manager and staff are very professional and welcoming. They are always very helpful and provide honesty and transparency. They also have a great selection of jewelry and Pandora items you can't go wrong here I PROMISE! They truly do provide great customer service and care and make you feel like you are family. Love this place! Thank you to the group/team for always helping and being so attentive! Keep it up! read more

I used to buy in Ray's. I say "I used to..." because today was my last time doing it. I bought two Pandora pieces for Valentine. One of them, I had already bought it in a previous year -my mistake, so I decided to return that one and take a different one. The salesperson looked upset just when I explained, and more upset when I told she was the one who had helped me some days ago to buy the merchandise. I always talked to her in a good manner. She said that that was impossible, since the piece I'd bought was a new model. I had to call home and my wife take a picture of the piece and send it to me, because the stubborn person was acting as if I were lying. She was dead serious. Then, she commented that the one in the picture was similar, and I retorted that it was exactly the same -and it is. I kept calm all the time, despite the situation was outrageous. I swapped for another piece, and she said that if the price was lower, there was no money back, just a credit for the future. Thus, I decided to take another one with the same price. Her approach was really nasty. Probably she was defensive to avoid losing her commission, although that was not my intention. Her attitude has made me feel like going to a different jewelry store from now on. read more

They saved my finger and saved my wedding ring!!!! I am forever grateful and will continue to use them for all my jewelry needs. Quality and trust. read more

Ray's Jewelry - They saved my finger and saved my wedding ring!!!! I am forever grateful! - Jewelry Near Me - Miami, Florida

The only reason I give this place one star is because yelp wont allow any less than that. Pretty much the worst customer service I have ever encountered in Miami. Simply went in to have links taken off my watch because it was too big. Got the nastiest attitude from employees and even the manager. I would not recommend this place to anyone. Go anywhere but here! My friend had her ceramic watch resized as well. They ended up breaking the links and lying about it. Horrible! read more

Excellent service and staff is very friendly! I got all my rings and bracelets fixed there for years! If you want a gift for some one and your in the market for Jewelery, look no further than rays! read more

My favorite jeweler!!! Thank you Ray, Love my special unique choker. Love your way of running with the idea and making it better!!! Love my necklace....I adore my four boys!!! read more

Ray's Jewelry - Had an idea and my favorite jeweler brought it to life... Thank you Ray your are truly the best!!! Love my boys!!! - Jewelry Near Me - Miami, Florida

I have always purchased my wife's Gifts from here till now. My wife tells me her Pandora Bracelet keeps turning color. The charms seems to be fine but what a let down obvious something' not right. While staff is friendly unfortunately will not be going back. read more

I had a great experience at Ray's. Ray himself sold me three Pandora charms and I thought the staff there was attentive and helpful. Much more convenient than the retail Pandora store to avoid the crowds and lines! read more

Your friendly neighborhood jeweler. Love going to this store. Beats having to deal with the Pandora store at the malls. They are always the first to let their customers know about Pandora promotions coming up and then serve with great customer service. They always remember returning customers and you feel it from the moment you walk in. Besides Pandora pieces, they have the latest in Movado watches and fine Italian jewelry. I've purchased several watches for my husband. I would recommend Ray's Jewelry to my friends and family. :) read more

I when in to get my father a G-Shock and my mother some charms for my mother. And the Employees and Manager helped me with every question I had. Great Service. read more

We took my son there to get his Bulova watch fixed. Shortly after receiving it as a gift (over a year ago) he dropped it and the back popped off. We were going to replace the battery as well since the watch was already open, but Ray was honest with us and said it wasn't necessary and didn't want to charge us for something we didn't need. Thankfully, Ray is on of the few in South Florida who takes pride in having right tools for his line of work. He was able to get the back put on my son's watch quickly with no damage. Thanks, Ray! read more

Pretty clueless about Pandora jewelry and they overprice the retired pieces.

It's great to have a trusted jeweler! I have been a loyal customer since they opened their store. Ray and his staff are to be commended for their customer service skills and for their expertise! I always buy my Pandora from Ray's and get all my jewelry repaired with them. I just picked up a piece that is almost 50 years old and of great sentimental value. Ray did a great job with it. Thanks Ray!! read more

Ray's Jewelry - Jewelry Near Me - Miami, Florida

The owners are not client friendly. It was a mistake going to small place when there are multiple large jewerly stores offering better services and prices. read more

Best prices and great atmosphere. I love this place!! The selection is big and if you don't see what you're looking for they on and beyond to find it. The manger is the sweetest guy ever always offering his customers his undivided attention. What a nice guy. read more