I took my truck to the shop a few weeks ago told them there was a squeaky noise, when I spoke with…read morethem on the phone they stated they would look at it free of charge. They call me tell me the noise that I was hearing was from my big tires on my truck and charge me for a tire rotation, which I never agreed for them to do. I get to the shop asked them if they would ride with me to hear the noise I was originally talking about. To their surprise, they heard the noise I was originally referring to.I tell them what I think it might be and I left the truck with them to look at it again. I've attached the estimate they gave me to fix what "the issue was". My husband looks at it because he said there's no way that noise could be from what they stated. And what did he find out, sure enough all it was was broken brake clips. This cost me roughly $12 I think to replace. The whole point to this post is to say, wait let your husband look at it or you can just take it to the shop like I did get charged for something it didn't need and then get lied to about an expensive unnecessary repair. Also,I've learned that even though this is 2024 we are still in the 1900s Era where men think women don't know crap.

Extremely helpful and fair pricing. Repeat business from me with oil changes and tires.read more

My check engine light. And I'm so I just turned around and took it to Pro Tire! They worked me in…read moreand even gave me a ride home while they were diagnosing the issue. They always call and give me an estimate if it's anything out of the ordinary. My Tahoe is 12 years old and as far as I'm concerned it still runs smoothly thanks to their great service!

Always great service! Friendly, fast, and knowledgeable! Great for fixing flats and new tires!read more

Great place for European Auto Repair in Northwest Arkansas. Lots of experience with Audi, BMW, Land…read moreRover, and Porsche. Beats dealer prices and had a solid warranty.

I've had 4 911's since 1997. Ozark imports has worked on all of them. Very knowledgeable employees…read morein terms of high performance high end vehicles.

Just came in for an alignment test. The guy came out showed me how a few tires were out and asked…read moreif I wanted the alignment. I said yes and asked how much which he responded with 99.99 plus tax. After talking with him, I saw my car pulled to the front 20 minutes later. So, made my way up front to pay and the guy said that it would be 200 something dollars. I said the other guy said 99.99 which he responded "they did an extra 30 minutes on the back tire because it was tight". I refused to pay because that was a COMPLETE LIE AND NOT WHAT I WAS TOLD. Run far from this company. Perhaps because I am a woman he thought he could take advantage. Not this girl!! I will never go back and tell EVERYONE I know how DISHONEST THIS COMPANY IS! YOU JUST CAN'T TREAT PEOPLE THIS WAY!!!

Justin at the front desk always try's hard to hit the time frame he gives out and trys to get you…read morein and out as quick as possible! This shop always does great work.

I took my 2019 Ford F350 to this AAMCO shop and requested they evaluate and repair a transmission…read moreoil leak. I had recently replaced the stock oil pan with an after market pan. They agreed to look at the pan. When I dropped the vehicle off for repair, I provided the stock pan as well and told them that if the after market pan would not work, to simply replace it with the stock pan. They kept the vehicle over night, replaced the after market pan, and said it was fixed when I Picked it up. 30 minutes down the road the leak returned and got worse over night. When I called to ask for a refund (on Friday) the receptionist said she would talk to the owners about a refund, she did not call me back. I called again on Monday, the receptionist said no refund because the pan was after market. I asked for the manager reminding him of our conversation about the repair and he said he would talk to the owners and call me back late that day or first thing the next day, so far no call. The manager and I had discussed in detail the repair going forward. The invoice even identified that the after market pan wouldn't work, but they put the after market pan on anyway. This shop totally disregarded my service request, refused me a refund, now won't even call me back. Use any transmission shop except this one, they are out to cheat you and take your money!

Do not go here!! took my truck in for an oil leak and they told me about 4 different things were…read moreleaking and in total was going to cost about $3000 to get it all fixed. I told them to fix my oil lines which they said were leaking the worst and that cost around $400. well when I decided to drive it to my personal mechanic in Kentucky he told me that not only were they overcharging me, everything they said was wrong with it was a lie!! they also didn't even replace the oil lines that I paid for!! this is why I never trust big mechanic shops. I repeat DO NOT GO HERE!

Dennis is an automobile genius! It can always solve the problem at a very fair price for his work!read more

I have used Sun Set Auto for 20 years. Owner Dennis has more then bent over backwards to…read moreaccommodate my needs for auto repairs and towing needs. I refer him to everyone.

Great experience at Terry's Auto Clinic in Springdale (801 W. Johnson Ave). I recently moved to…read moreSpringdale, AR, with a 17-year-old Subaru Legacy Station Wagon. As a single woman, relatively new in town, and with a vehicle that needs a few tweaks now and then, I needed a local mechanic that I could trust - both in terms of workmanship, as well as personal integrity (meaning who wouldn't rip me off... sorry, but there are a lot of dishonest mechanics out there.) Lucky for me, one of my endodentist's assistants recommended Terry's Auto Clinic a while back. So with the holidays approaching, I realized an oil and change and an inspection, to ensure the trusty four-wheeled family heirloom could make a 1700 mile round trip for Christmas, was in order. So I made an appointment and gave Terry and his crew a verbal a list of known minor issues and that was that. The day of the appointment, there was no waiting. A little over an hour later, the beast (i.e., the car) was ready. With a car like this, it could be a gold mine for a mechanic in terms of unnecessary repairs. Terry did nothing of the sort. Just changed the oil, confirmed what I had already told him, and recommended a fellow for an estimate on some exhaust work if I was interested in pursuing it. Terry gave me some tips on what type of oil to use, and when and how to measure it (there are some leaks - nothing serious at this point). Terry and his crew are easy talk to, and listens to your concerns - there's no pressure or effort on their part try to sell you services where you don't need them. They do a great job - no more and no less, for a very reasonable price. Terry even gave me a discount on the inspection, which I greatly appreciated. The overall impression is friendly, professional, with that small-town hospitality that is a rarity (at least where I come from). I believe his son also works there.Terry's been working on cars since 1973, and formally in business since 1979. I can see why. If you're in the Springdale, AR, area and need work done on a vehicle (all makes, from what I can tell), I recommend Terry's Auto Clinic.