My visit on Aug 12th was not good. I was double charged on my groceries and had proof of charges,…read moreyet the store manager would not fix the problem. She said all the right things but ultimately she failed. It's just a reminder that customer service is a lost art and only shop there if necessary. Ugh

They seem to have added adult supervision after losing the manager months ago. That is a good…read moresign, but they still need to fix their store management network. I was originally charged full price for all my items even after I entered my phone number on the keypad. The checker entered my phone number, and I got discounted to 'member pricing', but NOT the forU pricing, even though I had scanned the forU barcodes on the shelf and clipped those items. This is a recurring problem at the Burney store.

I just gotta say please please for the love of god have your checkers have better hygiene. The…read moreguys hands were so filthy I almost said something but I held my tongue. But it was truly bad.

Horrible customer service. Employees didn't greet me at the door. I walked in, went to the register…read moreto ask if they had something I was looking for. Two employees were chatting with each other for a long time before they even acknowledged me standing there. Employees didn't say, thank you, have a nice day. I shopped here about three months ago and the employees were very friendly and helpful. I don't know what happened. Do you have new management? I usually love grocery outlet.

Amazing food and covktails, there beers are always chilled and there martinis are greatread more

We needed to stop for gas one more time before reaching our destination. Store had a decent snack…read moreselection. I only grabbed a hot coffee from here, which was reasonably priced. They had some little area with additional items in the back, but I was trying to be quick so we could continue back on the road. If I was hungry enough, I would have definitely took advantage of the chicken tenders and potato wedges they had. They looked soooo good! Everyone else in line was getting some too lol cashier was friendly. My only feedback is that there is only one toilet for the public. Bathroom could use an update. If we are on the road and end up having to go through Bieber again, I want to stop by for the hot food and goodies. Seems like a good grab n go place for people coming through and even for the locals.

We're all supposed to be saving money by shopping at (supposedly discount) stores like this, am I…read moreright? Well, it's been apparent for a few years now that you're not really saving much, if anything at all, by shopping at Dollar General, as compared to Grocery Outlet or even other grocery stores nearby. And, after watching a news story this week on DG exposing the fact that they routinely (and not surprisingly) employ bait and switch false price advertising practices at most all of their 20,000 stores nationwide, I will be using my calculator and adding-up each item to compare with what the registers are calculating on checkout (and I encourage all DG customers to do the same), and I WILL call the store manager on it if I find any deceptive pricing practices are being employed here or at any of your stores in this area. I have already previously caught you doing this on a cat food product you had advertised for around $8.49, and it rang-up for about $10. I didn't let it slide then, and the kid gave it to me for the shelf price, as well he should have. It's called theft by deception and it is a felony crime, be advised.

Great deals on name brand products friendly service and located everywhere.Better then the dollar…read moretree

This is a clean, very friendly and well stocked market. We were traveling and staying at the RV…read morePark across the street. So nice to come in and find all the things we were needing.

This market is basically a grocery store. They had vegetables and meat. It's what you would expect…read morefrom this area. The service was fine and the place wasn't crowded. It's convenient since there isn't anything else around. Just don't expect it to have artisanal cheeses, etc .

I LOVE Reed's. The sandwiches from the deli are so good! It's also nice having a grocery/hardware…read morestore close by so we don't have to drive down the hill when we need to just grab a few things. The grocery store is a little pricey, but that's to be expected as it's a mom and pop in the woods and not a chain grocery store in an urban area. We cannot imagine how challenging it would be if Reeds wasn't there! Oh and if you go to the deli, there is indoor seating. :)

Got a panini from there, and it would be really really hard to screw up a panini since that's…read morebasically just a grilled cheese but they managed! The cheddar tasted like really low grade American cheese, the avocado was not ripe in the slightest and fell completely out of my sandwich. Wouldn't mush at all, so I just let it all fall on the floor.

After nine years of shopping here, I still like this market, the new layout and the variety of…read moreproducts offered. But the prices are way out of control. I get all the inflation, etc, but when i can buy the same item in Chico or Susanville for much less, it's not inflation. Example: an Amy's frozen meal at Holiday is about $6.49, $5.89 in Chico. A pack of Oscar Meyer Hot dogs is $5.49, $1.99 in Chico. Lemons are .69 or more each. $.40 in Chico. The list goes on and on. Some products are increased as much as dollar or more at a time. That's not inflation, as much as corporate greed. They have Whole Food prices to sell to tourists in the summer, but we locals have to pay the high prices all year long. I'm disappointed.

My cousin and I shopped here on 08/05/2025 at 9:45pm and while looking around the woman manager…read moreannounced to us that the store was going to close in 2 minutes. I told her that she was unprofessional to rush customers out as that was the impression I was under from her and we didn't manage to get everything we needed. She was very sarcky with me, even though I'm a senior citizen and disabled. I told her I was going to report her unkindness and she replied saying "please do!" I worked in retail for many years and it was always to the customers' convenience that they left when they were finished shopping.