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    Ray's Custom Golf

    5.0 (1 review)
    Open • 9:00 am - 5:00 pm

    Ray's Custom Golf Photos

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    3 years ago

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    GolfBallin - Putting and chipping greens

    GolfBallin

    4.7(159 reviews)
    27.6 mi
    •$$

    Golfballin's practice facility is a huge reason I finally shot my first ever round under par today…read more The putting area, chipping area, bunkers, the simulators got me dialed and when I hit a plateau, I humbled myself and got a quality lesson. If you want to become a better golfer this is the place to come. I cant recommend this place enough.

    I attended a paint-night event at Golf Ballin last night, and unfortunately, my first visit will…read morealso be my last. When my friend and I arrived, we took some fun pictures outside and were genuinely excited about the space. I even said we should come back to play mini golf. My boyfriend was recently seriously injured in a mountain-biking accident and commented that golf may be one of the few sports he can participate in while recovering, so I was also interested in asking about purchasing beginner clubs for both of us. Upon entering, I took a sparkling water from an unlocked refrigerator and carried it to the bar area, where my friend was trying to find out how we could pay for the event. She knows the owner and asked him directly. His response was, "This is not my thing. I am the owner," delivered in a very blunt and unwelcoming manner. As I picked up the unopened drink and began walking toward the painting area, the owner called me back in front of everyone and told me the drinks were "for members only." There were no signs on the refrigerator indicating that, and I had been standing at the bar trying to pay. He then said I could put money in a box. I only had $20 bills, so my friend gave me a dollar. The owner responded with something along the lines of, "I'll take the $20." This was never about a 50-cent sparkling water. It was about the unnecessarily harsh and embarrassing way the situation was handled. A simple, friendly explanation. "Just so you know, those are normally for members, but you can leave a dollar in the box" would have resolved everything. Instead, I felt publicly called out over an honest mistake caused by unclear signage. No clue that it was a membership type of place. Although I still paid for the paint night and the drink, the interaction made me feel so unwelcome that I left shortly after sitting down. I left behind all of my painting supplies and the drink, still unopened. I was also no longer comfortable asking about lessons, memberships, mini golf, or buying starter clubs from the store. What made the experience worse was the owner's response when my friend later explained why we left. Rather than simply taking responsibility for how he spoke to a first-time guest, he wrote, "Sorry you feel that way," questioned why the interaction "warranted wanting to leave," and referenced not knowing someone's "life, emotions or day." That did not feel like a sincere apology. It felt like the responsibility was being placed on me for reacting to behavior that he himself acknowledged may have come across as "blunt, harsh or rude." My friend and I each have more than ten years of hospitality experience. Owning a business open to the public means every person who enters is a potential customer--even if they are attending someone else's event. Clear signage and basic kindness would have prevented this entire situation. The owner said he will now label the refrigerators and snack areas, which is appropriate, but I hope he also considers hospitality training and reflects on how he communicates with patrons who are trying to support his business. I arrived excited to enjoy the event and potentially return with my boyfriend. I left embarrassed, uncomfortable, and certain that I will not be back. Be aware! If you are not from the small town or a "member" you will not be greeted with hospitality.

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    Sportsman's Warehouse - Sale advertisement

    Sportsman's Warehouse

    2.5(210 reviews)
    1.2 mi
    •$$

    This store does not appear to care about their customers…read more The store left me two voicemails saying I had until close of business on August 21 to pick up a roughly $1,000 firearm. I relied on that and went well out of my way to get there well before closing, only to learn that they had canceled the transaction earlier that morning. Mistakes happen. But what really bothered me was the response. First they blamed me - they said I was late and this was just their policy, despite *two* voicemails from their team member (Michael) telling me otherwise. The manager (Kevin) then told me that *I'd* need to pay for another background check and initially refused to cover it due to their mistake. I later emailed the store manager, Bill Curtis, to explain what happened and give them an opportunity to address it. He did not respond. I don't live anywhere near the store. I relied on their representations and wasted a good part of my day. I'd think twice about trusting them and doing business with them in the future.

    I wanted to share my appreciation for the excellent service I received from Michael, the Sales…read moreManager and his whole team at the Fairfield Sportsman's Warehouse. It is rare to find a manager so willing to dive into the technical details with customers. Michael is incredibly knowledgeable, patient, and clearly takes pride in ensuring you walk away with the right gear for your specific needs. He didn't just point me toward a product; he took the time to discuss the nuances of the equipment, which I genuinely appreciated. The entire atmosphere of the store reflects his leadership organized, professional, and welcoming. If you're looking for someone who actually understands the sport and treats your questions with respect, go see Michael. I'll definitely be returning to this location for my future guns.

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    Ray's Custom Golf - golfequipment - Updated September 2026

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