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    Raymond’s services

    5.0 (1 review)

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    9 months ago

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    Expert Air A/C and Heating - Pictures of roof top installations

    Expert Air A/C and Heating

    (11 reviews)

    Expert Air A/C took over Dusty's Air Conditioning Service when Dusty retired. We had used Dusty's…read morefor a decade. I was at a loss to know where to turn. But Expert is as reliable and responsible as Dusty's. They honor the warranty from the new unit we bought from Dusty. They come out promptly, are good at diagnosing problems and getting your unit up and cooling again quickly and without unnecessary drama. Michael, one of the A/C techs, has taken care of us for years. I knew his wife and she called him at the first sign of a problem. He is friendly and excellent at what he does. He helped us choose a larger, 2-stages unit with dehumidifier when we saw or unit was underserved. We have Bern very happy with it, ad MYB budge loves it cold, but the dehumidifier keeps it from feeling damp and uncomfortable. We consider Michael like one off the family! He still works there, but at Expert. Other techs have also come out and done a great job, as well. In New Orleans, we had a number of adequate and terrible companies, but on the Northshore, we only ever needed one. I can't say enough about this company!

    I can not say enough positive about Expert AC. We called them on a Sunday in the middle of July and…read morethey were at my door less than 30 minutes after the first phone call. They found the problem, which was just a capacitor, and they were finished in minutes. Honest, straightforward, fast, and very reasonable with their price. Highly recommended.

    DoneRite HVAC - Gridpoint

    DoneRite HVAC

    (4 reviews)

    One STAR because ZERO is not an option. I am a property manager for a home where DoneRite HVAC…read moreinstalled a new Daikin central system. From the beginning, the system was shutting itself down for no apparent reason. DoneRite claimed that changing out the attic duct system would resolve the issue, so $4500 was spent doing that with no improvement whatsoever from this unnecessary expense. After this, DoneRite told me that it must be an electrical issue in the home. I had an electrician come out to inspect the wiring and no issues were found that could cause this. Additionally, I had the power company come out to inspect their connection. No issues found. During the entire process, DoneRite has been unresponsive to texts and phone calls. I haven't been able to get a person to answer the phone in their office for weeks. At one point, the owner of the company did finally return a call and told me he would try one thing and failing that working he would make a warranty claim on our behalf. Since that time, he hasn't returned a call, letter or email (it's been weeks) We have been ghosted by them totally. Meanwhile, we have 10 years left on our vaunted 12 year warranty, but DoneRite won't assist us in resolving this matter through our warranty. The catch 22 is that Daikin requires an authorized dealer to make a claim. DoneRite won't help and other companies are reluctant to take on this type of system and/or take on a warranty claim for a system they didn't install or service. Meanwhile this system is now shutting down daily and must be reset daily in order to work.

    QUICK!! Our AC unit was not cooling , I sent a request online . Garret called me right away and…read moreasked me a a few questions about the unit and the issues we were having . He provided A few possibilities that could be causing the issue, along with and estimate. Garret showed up within a hour of talking on the phone and got right to it . Took him 30 minutes , and the price was exactly what he quoted . Definitely hire them again ! Nice work Garrett !

    Three Rivers Services

    Three Rivers Services

    (6 reviews)

    Punctual, efficient, had the needed parts on the truck, good price, and the serviceman was very…read moreprofessional and nice. Will definitely use them again.

    I would NEVER recommend using Three Rivers. They took advantage of my elderly family member and…read morerefused to make it right after I made several attempts to get an adjustment on the bill. His A/C wasn't cooling, and they came out on a Saturday. They informed him that because it was the weekend, the service charge would be $250 instead of the normal $89 charge. He agreed to this, but his understanding was that there would be an extra charge for parts. The technician replaced an inexpensive capacitor (quick fix with a $20 part) and fixed two small wires that were slightly burned on the end. He also briefly explained how to set the thermostat. The technician was there about 15 or 20 minutes and charged him $420. The problem is not that there was an exorbitant service charge to come out. The problem is that there was an ADDITIONAL labor charge above and beyond that for 15 or 20 minutes of tech time. THE $250 SERVICE CALL CHARGE DIDN'T COVER ANY LABOR! I obtained a quote from AMS A/C and Heating for the identical job on a Saturday. It was $270 -- $150 less than Three Rivers charged. I requested several times that the owner adjust the bill to $300 from $420, but he refused to do anything, even though I reminded him that he was taking advantage of an elderly person. I gave the owner three or four opportunities to make this right. We will NEVER use Three Rivers A/C and Heating again, as we feel we were scammed. You can't send someone out to do a repair with a $250 service call and then tell them afterward that the $250 charge didn't actually cover anything. On the other hand, AMS A/C and Heating has been very nice to work with and reasonably priced. They don't take advantage of senior citizens, and they will be getting all our business and hopefully the business of the person who recommended Three Rivers to us as well.

    Raymond’s services - hvac - Updated May 2026

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