Their work is excellent. However, the for their annual routine service call consisting of changing…read morefilters and checking the system was reasonable and consistent year after year until this year. The bill for labor this year was TRIPLE the cost from previous years for the exact service and parts -- a service call that took less than 25 minutes. We called to inquire as to why, but the owner just blew us off. No explanation. No justification.

Absolutely AMAZING experience from start to finish!!! After calling 10+ different well & water…read morecompanies, Raymer was the ONLY company willing to come out & take a look at some issues I was having. Kurt was so polite, & very knowledgeable. He answered all my questions & made communication a breeze. They were able to fit me in within a week & I now have crystal clear water & a stellar filtration system. I can not express enough how awesome this company was to work with. HIGHLY recommend.

When our well was pulling fine sand, we needed it fixed. Todd was able to repair it where a local…read morewell driller wanted to drill another well costing thousands of dollars. Todd is reputable and honest I would recommend him to anyone!

I called Buer at 8:00 in the morning and a technician was at our house by 9:15! He went directly to…read morethe basement and then outdoors to diagnose the problem. 2 1/2 hours later he had pulled the well pump, replaced it and recommended that we get a new pressure tank as ours was rusted out. Not inexpensive but when you've gone without water for the weekend you will pay just about anything to get it working! Highly recommend this company!

From the owner: The Buer family has been installing & servicing water systems in the West Michigan area for over…read more100 years. We use the latest methods & products available to provide you with the best technology for your water system. Let us put our expertise and experience to work for you and you will see why our reputation for "quality work" has kept five generations of "Buers" busy servicing West Michigan's groundwater needs.

They installed a new well and they are available when we need something done. If a concern comes up…read morethey respond by the end of that day. We have them do whatever whenever, they're great to work with. We recommend them for all your needs.

CAN I GIVE ZERO STARS? IF I COULD I WOULD. Staying at my…read morebrother's house in Croton/Newaygo. They came out on a weekend because the water to his house wasnt working. Something to do with his well, or what he assumed at least. They charged him 500 to come out and take a look at what might be causing the lack of water supply to the house. They opened up his well. Couldnt tell him for sure what was wrong. Couldnt give any emergency options either as to help us temporarily because of lack of a basic need. The 500 was supposedly bec they came out on a weekend. Didnt fix a damn thing. Didnt bother calling my brother back either even the monday after. My brother never heard from them again. They could only tell him two possible options, both of which my brother would have to wait for a call from the owner first supposedly bec he's the only one who can tell for sure how much and if its something they can do. Feels like all of this couldve been on the telephone. They came out for nothing but to scam 500 out of my brother, because what? Because he's brown? Monday came and we never heard from the owner of this company. Meanwhile, another well service that my brother has used in the past stopped by to look at my brother's well. They fixed it with a tiny piece, charged him 250, and explained to him all possibilities for the near future in terms of repairs vs new well and pump etc. We were without water for three days. WATER! A BASIC NEED! This company couldn't care less because we're POC, so I warn you not to use their service. Unless you're white, then maybe they will care, who knows. "Dedicated to achieving highest level of communication and results"! HAH WHAT A JOKE!

Called the same day with an issue with my water well. He showed up the same day to diagnose and…read moreeven managed to fix it during his visit. Would highly recommend to everyone.

We have used Thompson Drilling for a lot of years and never had any problems with them. We did have…read moreto have a new well about 16 yrs ago because the old was shot.We have not had any issues with the new one. We also have rental property and had them out to do some work on the well. My renters had no water. Within the next day they were out there and got the well working again. I 100%, trust them and as long as they are in business I will call them for any repair or replacement that we might need.

Would be no stars, but there are two pros of using this company... pros: 1. Accurate and fair…read morebilling. 2. Had a free estimate for a new well to be drilled. The cons were much worse and wanted to write a review as a warning to other potential customers, as there were no other honest reviews with our experience. Cons: 1. Took 2 1/2 weeks to complete(not including sanitizing). 2. NO COMMUNICATION about when they were coming- we had to call them about everything. 3. Lack of hard work/workers. Never stayed more than 5-6 hours in a day and always had excuses as to why there weren't more employees. 4. Subpar equipment that kept being broken or broken down. 5. Bad electrical work- not professionally installed and just hanging down. 6. Huge mess left. They only tried to clean it up after I said something, otherwise a hug pile of sand would have been left in front of my front door. DO NOT RECOMMEND

I had a issue with my pump on a Friday and called another company and they said they would be out…read moreMonday, after a no call no show I called Dopp Pump and they came out that evening. The guys were professional and friendly and did a great job. I would recommend them to anyone.

We had Dopp Pump out last week to install a new well and pump. We were pleasantly surprised with…read morehow quickly they were able to get us on the schedule and finish the job. It took about 1 week total from the time we contacted them until completion. The guys were extremely knowledgeable, friendly and professional. We were told by many that after having a new well installed, it can be difficult to pass the 1st water test completed by the health department. I'm happy to say that we not only passed it the first time, but with flying colors!! Today we had another company come out to fix our water softener. The gentlemen tested our water again and he said that it tested better than most city water and we have virtually NO iron! I'm not one to usually write reviews, but these guys did such a good job that I just couldn't help myself. I would HIGHLY recommend them to anyone looking for a new well/pump!!

Justin helped us quickly with our old well pump issues. He was available quickly, after hours,…read morewithout overcharging. Very personable and knowledgeable. First class service from a hard working guy!

I got an estimate for just over $8,000. Workers said everything went great no issues, just had to…read moredrill 30 feet deeper than they thought. They charged me almost $3,000!!!!! for the extra 30'. All this without any communication or anything. They are liars and horrible to work with. Do not use them for anything be warned. Find someone else. Don't be fooled with the 5star review they got from California when they work in Michigan. I did work with them and they are dishonest at best, border line crooks

We called several well drill companies in our area and Koops was the only that got back to us and I…read moream glad they did!! They are outstanding to work with. Great communication. They were always here on the day and at the time they said they would be. They have a great team! I highly recommend them you will not be disappointed.