Emily is amazing with our young Boston Terrier- she really speaks dog and teaches their human (me)…read morehow to work with their dog and what to do and not do to get the best results. I've had four sessions with Emily and plan on more because my dog is training to be a service dog and Emily does that, too!

Emily is such an enormous gift!…read more I am owner training my first ever service dog. We spent nearly a year taking constant group classes, focusing on basic obedience, novice rally and agility. I immediately task trained a couple of basics and slowly started working on public access as my puppy grew. Just prior to her one year birthday her confidence seemed to evaporate and I had no clue how to help her as I am brand new to dog training. When I reached out to Emily she responded immediately and gave me multiple options to open communication. We spoke on the phone for over 40 minutes before I ever paid a cent which really amazed me. Emily has what I would describe as a holistic approach and she is so experienced and extremely knowledgeable! Working with Emily is everything for which I hoped and more. She is very flexible working around my disabilities and we trade off handling my dog as needed. Emily explains both the body language meaning as well as how my choices are being received by my dog. She helps me understand not only what I'm doing wrong, but *why* it doesn't work and she NEVER makes me feel bad about my lack of knowledge or my mistakes. She is very encouraging and for each lesson we've talked about where my pain points are as well as when, where and how to practice plus reviewing I need to change/avoid. I've still got plenty of work to do but with Emily as a resource I'm much more confident my dog and I can get through these growing pains. Emily is extremely patient; after a spinal injury I am much slower to process new information and I have habits from decades of horse training that are coming in and are counterproductive when handling my dog. Emily shows me examples as many times as I need and always thoroughly answers *all* of my questions about what/how/when and I always feel like I not only learned a lot, but learned EXACTLY what I needed to move forward in training my dog. It's easy to see results when I apply the skills I learn from Emil resulting in drastically improved communication between myself and my dog. Emily's pricing feels extremely fair; after my first lesson I felt everything I learned was worth the price I paid for four lessons! The one on one attention and having everything catered to our needs is exactly what was necessary to help us move forward and get un-stuck with our training. It's also a huge blessing for us that Emily has so much experience with training service dogs and understands the need for my dog to know how to intelligently break commands if she needs to task. The balance between helping my puppy understand how to look to me for guidance and keeping her confident enough to task for me is tricky, particularly given my total lack of experience. Emily understands my goals and concerns and has tailored all of our training perfectly! I have learned so much and am excited to continue working with her and my dog. Hiring Emily is one of the best things I've ever done for my dog. I can't recommend her highly enough!

My dog has been going for a while now and he loves it there. The people are awesome and very…read moreknowledgeable on dog care and behavior. We love taking our dog there and he loves going and always can't wait for the time he is there.

They are an important resource in our community. We've been taking our dogs to Best Friends since…read moreDec. 1999. Our dogs have loved this place, always eager to enter the door. And the training classes are so valuable for you and your pet. Make training successful and fun. Also, after your hard day at work your dog will be tired when you go home. The owner, management, staff are adept at handling almost any situation and help you to be a better dog parent as well as civilizing your best friend. Not one negative about this business.

absolutely incredible with my dog and great customer service! HIGHLY RECOMMENDED for animals…read moregrooming

l've taken my standard poodle here a few times before where she's been groomed by Dani, and while…read moreshe was there for ridiculous amounts of time each time (5-8 hours), they were lovely grooms. However, after today's experience with Ava we will not be returning. She was there for 5 hours and came home with major clipper burn on her face, neck, and feet. This has never been an issue with any of her groomers in the past. Her paw was also cut pretty badly and led to her bleeding all over my car on the way home. The haircut is terrible, they hacked off MONTHS of growth from her topknot and poms instead of just shaping them like I asked. I'm extremely disappointed and upset.

Absolutely love this place and the people who run it. They are so amazing to the animals.read more

They certainly don't promote a community of kindness! I was given a bunch of cats to take to…read moreSafeHaven because the owner died. Steph and the manager Chris (Christine), were horribly awful to me accused me of stealing cats. I had to send a picture of the dead person (literally) to PROVE she was dead. They didn't take my word for it- then they called the cops on me because Steph got her feelings hurt. I've donated and volunteered my services at SafeHaven for years! WTF Both of them need to be fired! They wouldnt give me the boards info because they knew they messed up. Awful place. Warehouse. Animals in animals out. They try to squeeze as much money out of you as they can. It's pretty bad ya'll. If you have another option TAKE IT.